97 Ratings
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Score 8.5 out of 100
20 Ratings
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Score 8.5 out of 100

Likelihood to Recommend

Acronis Cyber Backup

If you don't have to manage your client's email and their email archiver Acronis works very well. If you're looking for just a backup service for what's on a particular computer then Acronis is perfect. It is easy to use, so newcomers are not overwhelmed with features.It does not include as robust features as Barracuda and Cloudberry, but it does work well as just a backup.
Anonymous | TrustRadius Reviewer

MSP360 Backup (formerly CloudBerry Backup)

For any Managed Service Provider (MSP) that offers backups services to its clients, Cloudberry MBS is a winning solution. It is fast, powerful, flexible and priced to provide room for decent profit margins for the MSP. MSP's that handle clients so large that they need Appliance-based backups and recovery will need more sophisticated (read pricier) solutions, but for the vast majority of customers that have 1-10 servers, CloudberryLab MBS is an excellent solution.
Steve Putnam | TrustRadius Reviewer

Pros

Acronis Cyber Backup

  • Image based backups. After the initial backup, the backups happen quite quickly. This allows for multiple backups per day.
  • We have different classes of data which requires different retention policies. Acronis makes that easy to manage.
  • Restoration can be done directly to hardware or to a VM. This makes it easy to migrate a physical server to a VM.
Kevin Cooper | TrustRadius Reviewer

MSP360 Backup (formerly CloudBerry Backup)

  • Low cost backup solution for servers and workstations that is easy to setup and manager and it works!
  • I love the file level backups with ransomware protection also. Perfect for file servers.
David Judice | TrustRadius Reviewer

Cons

Acronis Cyber Backup

  • The web interface is slow and can kick you off from time to time
  • I do find that the error messages are hard to decipher if/when a backup is unsuccessful. However, support is very good in helping out the solution
  • The user interface is not intuitive enough to find failures in backups or track logs with alerts or errors
Anonymous | TrustRadius Reviewer

MSP360 Backup (formerly CloudBerry Backup)

  • The CloudBackup Drive has some issues.
  • Would be nice to have a single interface to manage all my servers.
  • Requires a console on each machine being backed up.
chris maddox | TrustRadius Reviewer

Likelihood to Renew

Acronis Cyber Backup

Acronis Cyber Backup 9.1
Based on 2 answers
We have renewed our subscription over the course of a few years now. We used to use Backup Exec and it was tedious and difficult to obtain our backups when needed. Acronis just fits our environment style and the way we prefer to do business and use our third party software.
Ethan Nick | TrustRadius Reviewer

MSP360 Backup (formerly CloudBerry Backup)

MSP360 Backup (formerly CloudBerry Backup) 10.0
Based on 1 answer
I love Cloudberry. I am using it at three different sites to backup their mission critical file servers and it works great. It is a very cost effective backup solution that is easy to setup and use and the support is also very good. I would recommend it to anyone that needs a good backup solution for their business.
David Judice | TrustRadius Reviewer

Usability

Acronis Cyber Backup

Acronis Cyber Backup 8.2
Based on 1 answer
I give it a rating of 9 do to its ease of usability. It's ease of understanding how to setup - form - fit - and function. I have no sorrows when having to login to the console in order to setup a new backup schedule or retrieve and recover lost data.
Ethan Nick | TrustRadius Reviewer

MSP360 Backup (formerly CloudBerry Backup)

MSP360 Backup (formerly CloudBerry Backup) 8.0
Based on 2 answers
They have a great app with more backups. It can be confusing to provide and push backups until you get used to it. Auto-renew is also a little weird with the licenses.
Daniel Cauley | TrustRadius Reviewer

Support Rating

Acronis Cyber Backup

Acronis Cyber Backup 7.2
Based on 2 answers
We have only had to contact support a hand full of times. The reason for this 9 out of 10 is do to how quickly and cooperative they have been on the rare occasion we needed to chat with them about our small questions or queries with potential issues do to the nature of our business.
Ethan Nick | TrustRadius Reviewer

MSP360 Backup (formerly CloudBerry Backup)

MSP360 Backup (formerly CloudBerry Backup) 8.5
Based on 6 answers
It's easy to set up, but a few things prevent it from being great. All the computers require one license. You have to stay on top of it, otherwise you fill up data storage with outdated and unused data. It's super easy to call CloudBerry for support and they are very friendly to work with. It's difficult as a tech when you want to fix the issue, but you are relying on technical support. Many times an error happens and you cannot find a single issue. The only solution is to update the application and hope the newest build fixed the issue.
Anonymous | TrustRadius Reviewer

Implementation Rating

Acronis Cyber Backup

Acronis Cyber Backup 9.1
Based on 1 answer
I don't have any real key 'insights' per say except that it wasn't difficult at all, and do not be afraid to dabble in its tools and settings. It is quite intuitive with built in common sense. I cannot say enough good things about our companies experience when using this backup software.
Ethan Nick | TrustRadius Reviewer

MSP360 Backup (formerly CloudBerry Backup)

MSP360 Backup (formerly CloudBerry Backup) 10.0
Based on 1 answer
Easy and successful implementation and the results have been very good with no issues since the install and go live. I highly recommend Cloudberry Backup software to anyone needing an easy to install, setup and manage backup solution. Excellent product with great features and reliability at a very good price point.
David Judice | TrustRadius Reviewer

Alternatives Considered

Acronis Cyber Backup

We've looked at SolarWinds, Veritas, etc. but none of them had the right combination of features, price and ease of use when compared against Acronis and its ease of implementation, setup and recovery options. We didn't like the wait time for recovery with some of the others and being able to quickly get a machine back entirely was important to us.
Anonymous | TrustRadius Reviewer

MSP360 Backup (formerly CloudBerry Backup)

The MSP360 web management portal is unbeatable. It makes management and fault correction much easier. Unfortunately, Veeam does not have this without setting up a specific server for this purpose.
Anonymous | TrustRadius Reviewer

Scalability

Acronis Cyber Backup

Acronis Cyber Backup 8.2
Based on 26 answers
The ability to back up multiple servers from one source is a great tool to have for businesses that have equipment in different locations on the same network with a variety of software data to back up such as SQL, Exchange or a Files Server. You can decide to purchase individual server licenses as well if you would like to keep the process separate or have multiple sites where your data is housed.
Anonymous | TrustRadius Reviewer

MSP360 Backup (formerly CloudBerry Backup)

No score
No answers yet
No answers on this topic

Return on Investment

Acronis Cyber Backup

  • Every times you restore a file, you see the value and the ROI of backup.
  • Backup is a great protection against ransomware, you can always restore files that has been infected.
  • When you want to go back in previous version of files, it can be life saver.
Anonymous | TrustRadius Reviewer

MSP360 Backup (formerly CloudBerry Backup)

  • We spend little time managing the backups once deployed.
  • It is a little more expensive than other backup solutions by the time you figure in the cloud storage portion.
Anonymous | TrustRadius Reviewer

Screenshots

Acronis Cyber Backup

Pricing Details

Acronis Cyber Backup

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Acronis Cyber Backup Editions & Modules

Additional Pricing Details

MSP360 Backup (formerly CloudBerry Backup)

General

Free Trial
Yes
Free/Freemium Version
Yes
Premium Consulting/Integration Services
Entry-level set up fee?
No

MSP360 Backup (formerly CloudBerry Backup) Editions & Modules

Edition
CloudBerry Backup Free$01
CloudBerry Backup Pro29.991
CloudBerry Backup Server119.991
CloudBerry Backup Ultimate299.991
CloudBerry Backup MS SQL149.991
CloudBerry Backup MS Exchange229.991
  1. Per server
Additional Pricing Details

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