Acronis Cyber Backup vs MSP360 Backup (formerly CloudBerry Backup) | TrustRadius

What users are saying about

Score 8.5 out of 10

Based on 97 reviews and ratings

Score 8.5 out of 10

Based on 20 reviews and ratings

Pros

Image based backups. After the initial backup, the backups happen quite quickly. This allows for multiple backups per day.
We have different classes of data which requires different retention policies. Acronis makes that easy to manage.
Restoration can be done directly to hardware or to a VM. This makes it easy to migrate a physical server to a VM.

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Sr. Computer Scientist / IT Engineer

Simulations Plus, Inc.Computer Software, 51-200 employees

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Low cost backup solution for servers and workstations that is easy to setup and manager and it works!
I love the file level backups with ransomware protection also. Perfect for file servers.

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IT Director

Women's Pavilion of South MississippiMedical Practice, 51-200 employees

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Cons

The web interface is slow and can kick you off from time to time
I do find that the error messages are hard to decipher if/when a backup is unsuccessful. However, support is very good in helping out the solution
The user interface is not intuitive enough to find failures in backups or track logs with alerts or errors

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Verified User

Professional in Information Technology

Entertainment Company, 201-500 employees

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The CloudBackup Drive has some issues.
Would be nice to have a single interface to manage all my servers.
Requires a console on each machine being backed up.

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Senior Consultant

Moser ConsultingInformation Technology and Services, 201-500 employees

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Likelihood to Renew

Acronis Cyber Backup 9.1

Based on 2 answers

We have renewed our subscription over the course of a few years now. We used to use Backup Exec and it was tedious and difficult to obtain our backups when needed. Acronis just fits our environment style and the way we prefer to do business and use our third party software.

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I.T. Team Leader

JST Corporation / Sales AmericaDesign, 1001-5000 employees

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MSP360 Backup (formerly CloudBerry Backup) 10.0

Based on 1 answer

I love Cloudberry. I am using it at three different sites to backup their mission critical file servers and it works great. It is a very cost effective backup solution that is easy to setup and use and the support is also very good. I would recommend it to anyone that needs a good backup solution for their business.

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IT Director

Women's Pavilion of South MississippiMedical Practice, 51-200 employees

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Usability

Acronis Cyber Backup 8.2

Based on 1 answer

I give it a rating of 9 do to its ease of usability. It's ease of understanding how to setup - form - fit - and function. I have no sorrows when having to login to the console in order to setup a new backup schedule or retrieve and recover lost data.

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I.T. Team Leader

JST Corporation / Sales AmericaDesign, 1001-5000 employees

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MSP360 Backup (formerly CloudBerry Backup) 8.0

Based on 2 answers

They have a great app with more backups. It can be confusing to provide and push backups until you get used to it. Auto-renew is also a little weird with the licenses.

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Co-Owner

Dawn till Dusk TekInformation Technology and Services, 1-10 employees

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Support Rating

Acronis Cyber Backup 7.2

Based on 2 answers

We have only had to contact support a hand full of times. The reason for this 9 out of 10 is do to how quickly and cooperative they have been on the rare occasion we needed to chat with them about our small questions or queries with potential issues do to the nature of our business.

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I.T. Team Leader

JST Corporation / Sales AmericaDesign, 1001-5000 employees

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MSP360 Backup (formerly CloudBerry Backup) 8.5

Based on 6 answers

It's easy to set up, but a few things prevent it from being great. All the computers require one license. You have to stay on top of it, otherwise you fill up data storage with outdated and unused data. It's super easy to call CloudBerry for support and they are very friendly to work with. It's difficult as a tech when you want to fix the issue, but you are relying on technical support. Many times an error happens and you cannot find a single issue. The only solution is to update the application and hope the newest build fixed the issue.

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Verified User

Employee in Information Technology

Accounting Company, 51-200 employees

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Implementation Rating

Acronis Cyber Backup 9.1

Based on 1 answer

I don't have any real key 'insights' per say except that it wasn't difficult at all, and do not be afraid to dabble in its tools and settings. It is quite intuitive with built in common sense. I cannot say enough good things about our companies experience when using this backup software.

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I.T. Team Leader

JST Corporation / Sales AmericaDesign, 1001-5000 employees

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MSP360 Backup (formerly CloudBerry Backup) 10.0

Based on 1 answer

Easy and successful implementation and the results have been very good with no issues since the install and go live. I highly recommend Cloudberry Backup software to anyone needing an easy to install, setup and manage backup solution. Excellent product with great features and reliability at a very good price point.

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IT Director

Women's Pavilion of South MississippiMedical Practice, 51-200 employees

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Alternatives Considered

We've looked at SolarWinds, Veritas, etc. but none of them had the right combination of features, price and ease of use when compared against Acronis and its ease of implementation, setup and recovery options. We didn't like the wait time for recovery with some of the others and being able to quickly get a machine back entirely was important to us.

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Verified User

Administrator in Information Technology

Retail Company, 51-200 employees

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The MSP360 web management portal is unbeatable. It makes management and fault correction much easier. Unfortunately, Veeam does not have this without setting up a specific server for this purpose.

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Verified User

Technician in Information Technology

Information Technology & Services Company, 11-50 employees

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Scalability

Acronis Cyber Backup 8.2

Based on 26 answers

The ability to back up multiple servers from one source is a great tool to have for businesses that have equipment in different locations on the same network with a variety of software data to back up such as SQL, Exchange or a Files Server. You can decide to purchase individual server licenses as well if you would like to keep the process separate or have multiple sites where your data is housed.

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Verified User

C-Level Executive in Customer Service

Computer Hardware Company, 1-10 employees

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No score

No answers yet

No answers on this topic

Return on Investment

Every times you restore a file, you see the value and the ROI of backup.
Backup is a great protection against ransomware, you can always restore files that has been infected.
When you want to go back in previous version of files, it can be life saver.

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Verified User

Director in Information Technology

Information Technology and Services Company, 201-500 employees

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We spend little time managing the backups once deployed.
It is a little more expensive than other backup solutions by the time you figure in the cloud storage portion.

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Verified User

Account Manager in Information Technology

Computer Networking Company, 11-50 employees

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Screenshots

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See All (7) MSP360 Backup (formerly CloudBerry Backup) Screenshots

Pricing Details

General

Free Trial

Yes

Free/Freemium Version

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Premium Consulting/Integration Services

—

Entry-level set up fee?

No

Acronis Cyber Backup Editions & Modules

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Additional Pricing Details

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General

Free Trial

Yes

Free/Freemium Version

Yes

Premium Consulting/Integration Services

—

Entry-level set up fee?

No

MSP360 Backup (formerly CloudBerry Backup) Editions & Modules

Edition

CloudBerry Backup Free	$0¹
CloudBerry Backup Pro	29.99¹
CloudBerry Backup Server	119.99¹
CloudBerry Backup Ultimate	299.99¹
CloudBerry Backup MS SQL	149.99¹
CloudBerry Backup MS Exchange	229.99¹

Per server

Additional Pricing Details

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