Acronis Cyber Protect vs. CloudAlly by OpenText

It works great as a cloud backup solution, and restoring data from a past backup is easy. If you need an easy-to-use cloud backup solution for some servers, I would recommend Acronis. If we had a need, I would use this to back up all of our computers as well. I am not too sure how it would handle backing up over 50 devices, though.

Incentivized

CloudAlly is a great backup for Salesforce and Box that is cloud based for a reasonable monthly/annual cost. Thankfully, we have rarely had to use our backups, but the service has been very reliable. It is less appropriate if you are not storing a lot in any of the platforms that they backup

Incentivized

• Image based backups. After the initial backup, the backups happen quite quickly. This allows for multiple backups per day.
• We have different classes of data which requires different retention policies. Acronis makes that easy to manage.
• Restoration can be done directly to hardware or to a VM. This makes it easy to migrate a physical server to a VM.

Incentivized

• Backup Services
• Salesforce Backup
• Box Backup

Incentivized

• Backing up Sharepoint automatically backs up all users with access to Sharepoint even if the user is not needed to be backed up
• Complex licensing structure
• Needing to manually download workloads to move backups
• Dormant users still backed up and incurring charges

• User interface could be easier to use
• Backups in Salesforce could be easier to view

Incentivized

We have renewed our subscription over the course of a few years now. We used to use Backup Exec and it was tedious and difficult to obtain our backups when needed. Acronis just fits our environment style and the way we prefer to do business and use our third party software.

Incentivized

The overall platform is great. The backup solution stands out with integrated cybersecurity. The ability to turn on the security features like endpoint protection, email security, RMM, and PSA is great. It makes things so much easier to manage a few different services from the same portal instead of logging into multiple accounts.

Incentivized

I only got one issue resolved for more than 20 cases open. The escalation is ineffective. Most of the time, I have the feeling that I know the solution better than the support technician. Overall, case management is time-consuming, as our resolution rate is really low

I don't have any real key 'insights' per say except that it wasn't difficult at all, and do not be afraid to dabble in its tools and settings. It is quite intuitive with built in common sense. I cannot say enough good things about our companies experience when using this backup software.

Incentivized

Barracuda Cloud Essentials has email security, archiving, and allows users to manage their own spam email. Barracuda also comes with a backup feature and it all works together under one roof. Barracuda has been our alternative to other major services on the market. Acronis does well as a backup service, but Barracuda provides us a much more broader experience as an IT client.

Incentivized

We chose CloudAlly because it had both Box and Salesforce as backup options so we were able to only setup one service, rather than two. The price point is also much better than OwnBackup, which was our second option. I like Skyvia for importing data, but their interface is not as easy to use.

Incentivized

I would love it if they offered better cloud space pricing or even "unlimited"

Incentivized

The ability to back up multiple servers from one source is a great tool to have for businesses that have equipment in different locations on the same network with a variety of software data to back up such as SQL, Exchange or a Files Server. You can decide to purchase individual server licenses as well if you would like to keep the process separate or have multiple sites where your data is housed.

Incentivized

• Every times you restore a file, you see the value and the ROI of backup.
• Backup is a great protection against ransomware, you can always restore files that has been infected.
• When you want to go back in previous version of files, it can be life saver.

Incentivized

• Extra layer of protection on our data
• Ability to retrieve past data if an issue occurs

Incentivized