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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Acronis True Image

    Score8.4 out of 10
    N/AAcronis True Image is a backup, cloning, cyber protection and privacy tool suite for home users.N/A

    Arcserve UDP

    Score9 out of 10
    N/AArcserve Unified Data Protection (UDP) is designed to future-proof infrastructure by delivering data protection and disaster recovery for every type of workload. Backed by heterogeneous, image-based technology that protects to and from any target, the vendor boasts combining enterprise-ready features without the complexity of traditional enterprise solutions. Arcserve UDP supercedes the former Zetta DataProtect backup and recovery solution from Zetta.net, acquired by Arcserve July…N/A
    Pricing
    Acronis True ImageArcserve UDP
    Editions & Modules
    No answers on this topic
    No answers on this topic
    Offerings
    Pricing Offerings
    Acronis True ImageArcserve UDP
    Free Trial
    YesNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details
    More Pricing Information
    Community Pulse
    Acronis True ImageArcserve UDP
    Considered Both Products
    Acronis
    No answer on this topic
    Arcserve
    No answer on this topic
    Key User Insights
    Would buy again
    82%
    Would buy again
    14 Answers
    No answers on this topic
    Delivers good value for the price
    94%
    Delivers good value for the price
    15 Answers
    No answers on this topic
    Happy with the feature set
    94%
    Happy with the feature set
    16 Answers
    No answers on this topic
    Lived up to sales and marketing promises
    88%
    Lived up to sales and marketing promises
    14 Answers
    No answers on this topic
    Implementation went as expected
    94%
    Implementation went as expected
    16 Answers
    No answers on this topic
    Best Alternatives
    Acronis True ImageArcserve UDP
    Small Businesses
    NetBackup Flex Appliances
    Score10 out of 10
    No answers on this topic
    Medium-sized Companies
    No answers on this topic
    Forcepoint DLP
    Score8.5 out of 10
    Enterprises
    NetBackup Flex Appliances
    Score10 out of 10
    Forcepoint DLP
    Score8.5 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    Acronis True ImageArcserve UDP
    Likelihood to Recommend
    9.4
    (19 ratings)
    8.0
    (3 ratings)
    Usability
    9.0
    (3 ratings)
    10.0
    (1 ratings)
    Performance
    9.0
    (1 ratings)
    -
    (0 ratings)
    Support Rating
    8.9
    (9 ratings)
    9.9
    (2 ratings)
    Product Scalability
    8.0
    (1 ratings)
    -
    (0 ratings)
    User Testimonials
    Acronis True ImageArcserve UDP
    Likelihood to Recommend
    Acronis
    Acronis Cyber Protect is great for any small/mid-sized business. The price point makes it attractive to all budgets >$100/year for 5 device deployments. Competitors offer less and charge more! Very happy with the suite of products, and renewals are simple and straightforward as well. I hope they don't change a thing!
    Incentivized
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    Arcserve
    If I were speaking to a fellow Managed Service Provider, I would likely NOT recommend this product. There are simply too many other tools out there that are better hitting this particular market. And the pain points that we do have with them are especially difficult because of our business model. However in speaking to pretty much anyone else in IT/Disaster Recovery this is an enterprise tool built to handle anything you throw at it. UNC paths and linking backup servers to one another, the flexibility of the tool allows for maximum cost savings if you build it right.
    Incentivized
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    Pros
    Acronis
    • Delta backup makes backups super fast of larger files that do not change in its entirety (e.g. VM images, large PSD files)
    • Easy to use (set it and forget it)
    • Rescue media makes it easy to restore backups to different hardware and migrate to other work stations
    • Lots of backup options on the Windows version of ATI
    Incentivized
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    Arcserve
    • It is reliable and once it is up and running you do not need to worry about it.
    • It is flexible; you can use it to backup on-prem or in the cloud.
    • Backup and DR
    Incentivized
    Read full review
    Cons
    Acronis
    • Some features have actually become more complicated over the years. One that comes to mind is creating a backup plan that can execute daily to an external USB media that is changed daily (older versions would back up to the, for example, "F" drive regardless of which drive was attached - newer versions identify each drive uniquely, and a backup task created with a given external drive will fail due to the lack of media presence if the drive is replaced).
    • Error messages could be less cryptic.
    • Support turnaround time and live assistance could be faster.
    Incentivized
    Read full review
    Arcserve
    • Notifications - on the odd occasion something doesn't work, I get way too many email notifications!
    • Explanation of issues - sometimes when there is a problem, the explanation is a bit lacking in the logs as to why
    • Flagging of errors - sometimes minor errors just get a warning flag, and it doesn't really notify you that they are there.
    Incentivized
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    Usability
    Acronis
    Protect my system from data loss and also can manage multiple devices via online cloud from any where and also can set Multifactor authentication for more secure login access. Archive any backup which will use less space and we can transfer it to any other space also so it is very easy as server admin to manage acronics utilities
    Incentivized
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    Arcserve
    It works great in our infrastructure, we have reduced the risk of losing information at a lower TCO compared to other solutions. The implementation process was precise and fast and upgrades have always been smooth. It delivers what it promises.
    Incentivized
    Read full review
    Performance
    Acronis
    Backups run fast and no significant performance issues other than the ones discussed previously.
    Incentivized
    Read full review
    Arcserve
    No answers on this topic
    Support Rating
    Acronis
    Beyond a single instance, I haven't had to approach Acronis' support. I needed a new key following the death of my previous workstation, and they rapidly supplied it. I've heard from colleagues that they've quickly answered any questions that've been asked. If I need something, I'll generally frequent FAQ pages first, although Acronis actually has instructional videos to help users get started, which is forward-thinking. Great software that fills a vital niche for Windows systems.
    Incentivized
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    Arcserve
    Pretty good--I haven't actually had to call them much so it's hard to say. The box works well enough and most of my issues have been related to the rest of my network, rather than the appliance itself.
    Incentivized
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    Alternatives Considered
    Acronis
    IDrive is incredibly faster than Acronis on cloud backup. After Acronis' failures on cloud storage I moved to IDrive for peace of mind. IDrive can also do local backups, and either variant of system state, server, outlook, exchange, etc. It does not however have the ability to do a full image of a bitlocked machine like Acronis, so I'm continuing the local imaging with Acronis.
    Incentivized
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    Arcserve
    Arcserve [UDP] has stood the test of time due to its low cost-to-feature value proposition for our company. We have ultimately decided to move to a more MSP-friendly product in N-Able Backup, but Arcserve [UDP] kept us around for years with their reliable and inexpensive product that delivered above and beyond technologically of their competitors throughout all that time.
    Incentivized
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    Scalability
    Acronis
    The Windows version is generally reliable and only ran into one issue thus far. Restores are easy and there are many features. On MacOS, it's a completely different story. There is significant resource leakage related to the updater app that can bog down part of a CPU core continuously until it is disabled. The mobile backup feature also needs to be disabled via UNIX command line or CPU usage will go up when a mobile device on the same network like an iPad or iPhone's screen is turned on.
    Incentivized
    Read full review
    Arcserve
    No answers on this topic
    Return on Investment
    Acronis
    • Peace of mind - knowing that if anything happens to our data, we can recover it.
    • File Versioning has saved us a few times - we can grab prior versions of a particular file if there is a problem.
    • Reasonably priced - there are more comprehensive backup solutions out there, but for online backup, this was the right product for the right price.
    Incentivized
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    Arcserve
    • We have been able to keep our clients' costs low and add advanced features with no additional overhead for us in licensing.
    • It does however cost us a significant amount of additional technician time to review backups each day compared to other products aimed in our vertical.
    Incentivized
    Read full review
    ScreenShots

    Acronis True Image Screenshots

    Screenshot of data control, which supports backup in just two clicks, and all data and backup information is displayed in one placeScreenshot of a display of the data that is backed up, the number of backup versions in storage, and how many photos, videos, music and documents that are available to restore.