18 Ratings
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Score 9.2 out of 100
10 Ratings
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Score 7.8 out of 100

Likelihood to Recommend

Acronis True Image

After some experience, I think that this is probably the best and most functional backup and recovery software available for the Windows platform. It's straightforward and can act as an insurance policy against disaster. Quite good for the price, to be honest. It has so far saved me from an absolute disaster twice, and I am certain to maintain the latest version for each of my PCs. If you decide to save your restore image to a USB drive, it will require formatting, so it's best to have at least one dedicated volume, accessible by plugging into a USB port, for the purpose.I purchased this software following my experience with Disk Director, which I still use, although I'm not certain that it's up to date. I've noticed that the 2020 version is available on the company's website, but that my software hasn't notified me that an update is available.
Andrew Egbert | TrustRadius Reviewer

Trend Micro Smart Protection Suite, with XGen

1. For malware, botnet threat detection, and prevention.2. To reduce the risk of information loss.3. To monitor communication within your network.4. To assess potential vulnerabilities and proactively protect endpoints, servers and applications.
Ravinder Beniwal | TrustRadius Reviewer

Feature Rating Comparison

Endpoint Security

Acronis True Image
Trend Micro Smart Protection Suite, with XGen
7.7
Anti-Exploit Technology
Acronis True Image
Trend Micro Smart Protection Suite, with XGen
8.2
Endpoint Detection and Response (EDR)
Acronis True Image
Trend Micro Smart Protection Suite, with XGen
7.6
Centralized Management
Acronis True Image
Trend Micro Smart Protection Suite, with XGen
7.7
Hybrid Deployment Support
Acronis True Image
Trend Micro Smart Protection Suite, with XGen
8.5
Infection Remediation
Acronis True Image
Trend Micro Smart Protection Suite, with XGen
7.1
Vulnerability Management
Acronis True Image
Trend Micro Smart Protection Suite, with XGen
7.2
Malware Detection
Acronis True Image
Trend Micro Smart Protection Suite, with XGen
7.7

Pros

Acronis True Image

  • Good software to used for images operating systems; it supports Windows, Mac, etc.
  • This software can start booting from CD, DVD, USB or from your network.
  • The software has 30 days of free license (trial) to be able to do all the tests that you require.
  • Very easy tool to use, GUI is also user-friendly.
valentine leamy | TrustRadius Reviewer

Trend Micro Smart Protection Suite, with XGen

  • Provides better integration across multiple platforms.
  • Automatic and re-settable time for scan.
  • Includes a message security gateway for specific applications like Office 365 SharePoint.
Anonymous | TrustRadius Reviewer

Cons

Acronis True Image

  • Maybe price for the end-user. Some think it's kind of expensive for a household, given that they could have Clonezilla for free.
  • Better support for third party backup providers like Wasabi.
  • Better mobile UI.
Anonymous | TrustRadius Reviewer

Trend Micro Smart Protection Suite, with XGen

  • Multiple agents for different pieces of the software and they don't talk.
  • Mac install is super difficult and if I update the OS on a Mac it breaks the OS if Trend Micro Smart is not compatible with that version.
  • Communication drops to the server randomly and has to work with tech support to get it working again.
Anonymous | TrustRadius Reviewer

Usability

Acronis True Image

Acronis True Image 10.0
Based on 1 answer
Like I mention it's very intuitive an user friendly
Anonymous | TrustRadius Reviewer

Trend Micro Smart Protection Suite, with XGen

No score
No answers yet
No answers on this topic

Support Rating

Acronis True Image

Acronis True Image 9.4
Based on 7 answers
I have only needed to contact support once regarding methods to backup data on shared network drives. They were responsive and provided a solution right away that worked
Dan Hyland | TrustRadius Reviewer

Trend Micro Smart Protection Suite, with XGen

Trend Micro Smart Protection Suite, with XGen 7.6
Based on 8 answers
I have only had to contact technical support once, which in itself shows what a good product this is, and I received spot-on advice from the person I contacted.
Melissa Cartee | TrustRadius Reviewer

Alternatives Considered

Acronis True Image

Even though it worked, still preferred the paid product because it performed better and was more reliable. Acronis has a well established name and reputation. When I started using it back in 2009, I used it as a free/eval product and because it worked so well then, I decided to purchase it. I have purchased an upgrade every so many years.
Jason Clarke | TrustRadius Reviewer

Trend Micro Smart Protection Suite, with XGen

Everything I've used and installed before and since has been easier to implement and support. TM had attractive pricing, however, that was negated by the overall experience.
Anonymous | TrustRadius Reviewer

Return on Investment

Acronis True Image

  • Was able to quickly put the product in use.
  • Able to return equipment to service with the use of this product.
Mike Narumiya | TrustRadius Reviewer

Trend Micro Smart Protection Suite, with XGen

  • We have stopped multiple infections of ransomware from spreading.
  • Lost some productivity when database crashed
  • Updates tend to slow system down
Anonymous | TrustRadius Reviewer

Screenshots

Pricing Details

Acronis True Image

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Trend Micro Smart Protection Suite, with XGen

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Rating Summary

Likelihood to Recommend

Acronis True Image
9.3
Trend Micro Smart Protection Suite, with XGen
7.7

Usability

Acronis True Image
10.0
Trend Micro Smart Protection Suite, with XGen

Support Rating

Acronis True Image
9.4
Trend Micro Smart Protection Suite, with XGen
7.6

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