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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Act! CRM

    Score7.2 out of 10
    N/AAct! CRM (formerly Swiftpage) aims to empower small businesses to build and manage client relationships and leads, so the user always has a pipeline of new, repeat, and referral business under control. Users can manage their businesses with Act! CRM every day, since it’s more than a CRM – it’s designed to present everything needed to stay on top of relationships, see what’s most important and actionable, and run sales and marketing in one place.

    $30

    per month (billed annually) per user

    OnePageCRM

    Score10 out of 10
    N/AOnePageCRM aims to turn the complexity of a CRM into a simple to-do list. This action-focused CRM helps users interact with contacts by setting simple follow-up tasks. Just out of a promising sales call? Type the next action to "Send a quote", set a date, and move on to the next contact. Contacts will be sorted by task priority so the user can sell with focused attention to each prospect and client. OnePageCRM can be tried with a 21-day free trial today.

    $9.95

    per month per user

    Pricing
    Act! CRMOnePageCRM
    Editions & Modules
    Standard
    $30
    per month (billed annually) per user
    Act! Premium Desktop
    $39
    per month (billed annually) per user
    Professional
    $45
    per month (billed annually) per user
    Ultimate
    $60
    per month (billed annually) per user
    Advanced - Extra Features
    $399
    per user, per month (billed annually)
    Professional Plan (Annually)
    $9.95
    per month per user
    Professional Plan (Monthly)
    $15
    per month per user
    Business Plan (Annually)
    $19.95
    per month per user
    Business Plan (Monthly)
    $29
    per month per user
    Offerings
    Pricing Offerings
    Act! CRMOnePageCRM
    Free Trial
    YesYes
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional DetailsOnePageCRM offers 4 months free in annual subscriptions.
    More Pricing Information
    Community Pulse
    Act! CRMOnePageCRM
    Considered Both Products
    ACT! LLC
    No answer on this topic
    OnePageCRM
    No answer on this topic
    Key User Insights
    Would buy again
    63%
    Would buy again
    10 Answers
    No answers on this topic
    Delivers good value for the price
    67%
    Delivers good value for the price
    10 Answers
    No answers on this topic
    Happy with the feature set
    75%
    Happy with the feature set
    12 Answers
    No answers on this topic
    Lived up to sales and marketing promises
    62%
    Lived up to sales and marketing promises
    8 Answers
    No answers on this topic
    Implementation went as expected
    57%
    Implementation went as expected
    8 Answers
    No answers on this topic
    Features
    Act! CRMOnePageCRM
    Sales Force Automation
    Comparison of Sales Force Automation features of Act! CRM and OnePageCRM
    Feature
    Act! CRM
    7.0
    6 Ratings
    11% below category average
    OnePageCRM
    9.3
    4 Ratings
    17% above category average
    Customer data management / contact management7.56 Ratings9.94 Ratings
    Workflow management8.04 Ratings10.04 Ratings
    Territory management7.14 Ratings10.02 Ratings
    Opportunity management7.66 Ratings10.03 Ratings
    Integration with email client (e.g., Outlook or Gmail)7.66 Ratings10.02 Ratings
    Contract management6.53 Ratings5.43 Ratings
    Quote & order management3.83 Ratings10.02 Ratings
    Interaction tracking7.45 Ratings9.53 Ratings
    Channel / partner relationship management7.85 Ratings9.22 Ratings
    Customer Service & Support
    Comparison of Customer Service & Support features of Act! CRM and OnePageCRM
    Feature
    Act! CRM
    8.9
    4 Ratings
    14% above category average
    OnePageCRM
    9.9
    3 Ratings
    25% above category average
    Case management9.44 Ratings9.93 Ratings
    Call center management9.04 Ratings9.93 Ratings
    Help desk management8.33 Ratings9.93 Ratings
    Marketing Automation
    Comparison of Marketing Automation features of Act! CRM and OnePageCRM
    Feature
    Act! CRM
    6.0
    5 Ratings
    25% below category average
    OnePageCRM
    10.0
    4 Ratings
    26% above category average
    Lead management6.05 Ratings10.04 Ratings
    Email marketing6.05 Ratings10.03 Ratings
    CRM Project Management
    Comparison of CRM Project Management features of Act! CRM and OnePageCRM
    Feature
    Act! CRM
    7.0
    5 Ratings
    9% below category average
    OnePageCRM
    10.0
    4 Ratings
    26% above category average
    Task management7.24 Ratings10.04 Ratings
    Billing and invoicing management7.04 Ratings00 Ratings
    Reporting6.95 Ratings10.03 Ratings
    CRM Reporting & Analytics
    Comparison of CRM Reporting & Analytics features of Act! CRM and OnePageCRM
    Feature
    Act! CRM
    6.5
    6 Ratings
    16% below category average
    OnePageCRM
    10.0
    4 Ratings
    27% above category average
    Forecasting6.95 Ratings10.02 Ratings
    Pipeline visualization6.25 Ratings9.94 Ratings
    Customizable reports6.55 Ratings10.02 Ratings
    Customization
    Comparison of Customization features of Act! CRM and OnePageCRM
    Feature
    Act! CRM
    7.0
    6 Ratings
    9% below category average
    OnePageCRM
    10.0
    3 Ratings
    27% above category average
    Custom fields6.56 Ratings9.83 Ratings
    Custom objects6.64 Ratings10.02 Ratings
    Scripting environment7.02 Ratings10.02 Ratings
    API for custom integration8.03 Ratings10.01 Ratings
    Security
    Comparison of Security features of Act! CRM and OnePageCRM
    Feature
    Act! CRM
    7.2
    5 Ratings
    15% below category average
    OnePageCRM
    10.0
    4 Ratings
    17% above category average
    Single sign-on capability7.34 Ratings9.94 Ratings
    Role-based user permissions7.25 Ratings10.02 Ratings
    Social CRM
    Comparison of Social CRM features of Act! CRM and OnePageCRM
    Feature
    Act! CRM
    7.3
    2 Ratings
    3% below category average
    OnePageCRM
    -
    Ratings
    Social data7.02 Ratings00 Ratings
    Social engagement7.72 Ratings00 Ratings
    Integrations with 3rd-party Software
    Comparison of Integrations with 3rd-party Software features of Act! CRM and OnePageCRM
    Feature
    Act! CRM
    7.2
    6 Ratings
    5% below category average
    OnePageCRM
    10.0
    1 Ratings
    28% above category average
    Marketing automation6.66 Ratings10.01 Ratings
    Compensation management7.72 Ratings00 Ratings
    Platform
    Comparison of Platform features of Act! CRM and OnePageCRM
    Feature
    Act! CRM
    4.6
    5 Ratings
    49% below category average
    OnePageCRM
    10.0
    3 Ratings
    27% above category average
    Mobile access4.65 Ratings10.03 Ratings
    Best Alternatives
    Act! CRMOnePageCRM
    Small Businesses
    Salesflare
    Score10 out of 10
    Salesflare
    Score10 out of 10
    Medium-sized Companies
    Kintone
    Score9.7 out of 10
    Kintone
    Score9.7 out of 10
    Enterprises
    Oracle Sales
    Score8.9 out of 10
    Oracle Sales
    Score8.9 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    Act! CRMOnePageCRM
    Likelihood to Recommend
    8.0
    (21 ratings)
    7.6
    (4 ratings)
    Likelihood to Renew
    1.0
    (3 ratings)
    -
    (0 ratings)
    Usability
    7.9
    (10 ratings)
    -
    (0 ratings)
    Support Rating
    1.7
    (14 ratings)
    -
    (0 ratings)
    Implementation Rating
    1.0
    (2 ratings)
    -
    (0 ratings)
    User Testimonials
    Act! CRMOnePageCRM
    Likelihood to Recommend
    ACT! LLC
    Swiftpage ACT! would be well suited if you are using a desktop computing environment. ACT! is an old product and they were on the desktop for many years (and still are). Also, ACT! would also be well suited if you are not as concerned about implementing a CRM product that might require a little more training (e.g. if you had employees/salespeople that needed to be trained). Also, ACT! seems to be more generic than some of the industry focused products you see nowadays. For example, MethodCRM works well with non-profits that are on the cloud.
    Incentivized
    Read full review
    OnePageCRM
    OnePage is great for any company with a sales team. Onepage is great for lead tracking, and showing all communication in one place. Its timeline is easy to use and understand. OnePage also makes it easy to manage a sales team. Their reporting capabilities are excellent and it is a great way to track deals.
    Incentivized
    Read full review
    Pros
    ACT! LLC
    • Integrated Email Marketing: For a small business, you can have a strong method to handle email marketing in an integrated non-disparate solution.
    • Tailoring: There are no limits on what data you can store in the system and the ease of making changes can be done by a nontechnical person.
    • User Interface: The tool is easy to get around in both the desktop (fat client) and (webclient) which both are quite similar in functionality.
    • Integration: The tool integrates with Word, Excel, and Outlook nicely. And, it integrates with Google Mail and Contacts. There is a nice selection of third party tools available for various needs like AddressGrabber which allows for easy input of contacts from various sources such as email signatures, webpages, etc.
    • Templates: I have enjoyed being able to store tons of various templates for letters which we use over and over for various communications like sales proposals, quotes, and nudging clients along the funnel and sales process.
    • Automation: SwiftPage ACT! has a small business automation engine which allows for reminders and workflow to be administered by the system. It's not as sophisticated as some enterprise workflow automation solutions but for the price it's an awesome addition.
    • Maintenance: Very rarely have a problem which needs to be dealt with and costs to upgrade are minimal at best. We hosted the system internally for the web client and implemented it ourselves initially but had upgrades subsequently done by a local partner simply due to time/cost scenario. In other words, less to have someone else do it.
    Read full review
    OnePageCRM
    • It uses a split screen: one half is your action stream, the other is for a selected contact. This is really helpful.
    • You can do mass actions-- like rescheduling a group of actions for another day.
    • "Tags" are a handy feature... it's sophisticated enough to trigger automated follow-ups in our mail service, Klaviyo
    Incentivized
    Read full review
    Cons
    ACT! LLC
    • The auto saving function is not great. It means a simple slip or mistype can change an entire record easily.
    • The reports are clunky and if you've changed the field names, that doesn't get reflected in the reports.
    • The interface is still clunky. It is hard to see all the information for a contact all in one place. It gets broken up too much.
    Incentivized
    Read full review
    OnePageCRM
    • The ability to interface with all or many VoIP services would be top of my priority list
    • Skype is not a favourite of mine, but Google hangouts is which is now included with OnePageCRM
    • The ability to create email templates would be good. I have a separate app for that, but it would be good to have it on board
    Incentivized
    Read full review
    Likelihood to Renew
    ACT! LLC
    Once our current subscription expires, we no longer plan to use ACT. We are moving to a more complete CRM system that allows us, as a project based service company, to track projects, contacts, time and employees all with one software program. ACT has very limited modules to integrate these functions and therefore is no longer a good fit for us.
    Incentivized
    Read full review
    OnePageCRM
    No answers on this topic
    Usability
    ACT! LLC
    I am giving this rating because it has great features and it is most liked by the employee due to its best GUI. Recent survey within the organisation put this in the last best crm tools. And it also has other features as explained earlier . The call summary or interaction summary is a plus. There are scope for improvement .
    Incentivized
    Read full review
    OnePageCRM
    No answers on this topic
    Support Rating
    ACT! LLC
    There has been an ongoing problem with Google synchronisation which no one seems to be bothered about fixing, even though it clearly states on the website that the software synchronises with Google. When the customer-facing support team are on the phone, they are brilliant, it's the back-end development support which is severely lacking.
    Read full review
    OnePageCRM
    No answers on this topic
    Implementation Rating
    ACT! LLC
    Delay your upgrades! ACT appears to ship out new software with virtually no checking and no concern about bad installs do to their customers.
    Read full review
    OnePageCRM
    No answers on this topic
    Alternatives Considered
    ACT! LLC
    ACT! CRM is more cost effective than like a Salesforce, but that is for a reason, it lacks a lot of the functionality that a Salesforce has. Pipedrive is actually another cost effective platform I've been evaluating as a potential ACT! CRM replacement. I like it's modern day look and feel versus ACT!.
    Incentivized
    Read full review
    OnePageCRM
    We use all these software for task management and email marketing. OnePage doesn't send out mass emails and we needed a more robust task management system, so we use SharpSpring and Asana as well.
    Incentivized
    Read full review
    Return on Investment
    ACT! LLC
    • Very poor return on investment. It is now quite costly and the support service no longer offers assistance except if the program crashes.
    • Swiftpage seems to have replaced their skilled UK based support team with a call centre?? The service I got was dreadful. This is a difficult program to use and support is vital.
    • You will need some IT skills to properly use ACT! Don't rely on their support which is not good.
    Read full review
    OnePageCRM
    • OnePage has helped with time efficiency for the sales team. Because OnePage is so easy to use and manage, our sales team can spend more time selling and less time working with the system.
    • OnePage is great for organization. It helps us track our daily schedules/tasks and shows all communication clearly in one place.
    Incentivized
    Read full review
    ScreenShots

    OnePageCRM Screenshots

    Screenshot of OnePageCRM transforms the user's database into an actionable to-do list. Contacts are sorted into Action Stream by task priority so users know what to do next.Screenshot of OnePageCRM displays relevant calls, notes, deals, and golden nuggets about a contact in one place.Screenshot of OnePageCRM's email integration allows users to send emails in bulk, create templates, and track opens.Screenshot of For lead generation, OnePageCRM's browser extension lets users add leads to a CRM from any webpage in one click.Screenshot of For sales on the go, download the OnePageCRM mobile app (iOS & Android). Log calls and update deals.Screenshot of Manage deals with OnePageCRM's drag-and-drop feature and keep track of goals with a live KPI dashboard.