Action1 vs. PDQ Deploy & Inventory

If you need a solution to help you remotely manage your endpoints this is a no-brainer. I highly recommend signing up for the trial and pushing the agent out to a few endpoints to test

PDQ Inventory is great if you have a local network of computers on or off a domain. As long as you have a way to log into them with common credentials. Great for large organizations, particularly ones interconnected with VPNs. PDQ Inventory isn't so great for PCs that aren't connected to the same LAN the server is on. (i.e. non-vpn remote users) They used to have a remote agent you could install, but it was removed after numerous issues.

Incentivized

• Customer service and support team are easy to reach and response time is really fast
• Interface is really user friendly and easy to use

• Push out new software
• Push out Updates to current software
• Push out patches and updates that we don't have other ways to push out
• Keep end-users updated with little involvement

Incentivized

• I wish the remote connection has a file transfer feature.
• I hope Action1 will implement DLP and Secure Web Gateway features in the future.

• As good as there email support is.. would like a live operator option
• Some updates are hard to understand when 5 versions of the same program exist
• Thats about it, PDQ deploy is the best out there

Incentivized

Price, functionality, and continuous improvement of the product.

Incentivized

It is an easy and cost effective tool so it is an easy decision to renew.

Incentivized

It is very easy to use and no high curve of learning. I Love how easy is to start using it. The enrollment of worstation is also easy to learn

Incentivized

The interface is straight forward and guides you through the process there. PDQ keeps track of the when new updates are made available writes the scripts and all l you need to do is push the button. (Mr George Jetson) Now with the download done you just sit back worry free and watch the software install in 1% of the time it would take to take care of the PC manually.

Incentivized

I never contacted support services

Incentivized

The built-in help menus and general ease of use render whatever systems support there might be almost irrelevant. There is stability in the system's simplicity; if you're in the position to use such a product, you're your own best friend. Simple web searches more often than not turn up the solution to any little niggles, such as what silent install switches specific applications require (a remarkably wide choice of options exist). System updates are timely and unobtrusive, installing in no time at all. Maybe I've just been lucky; if so, long may it continue!

Incentivized

very easy to start using it.

Incentivized

Action1 Cloud Remote Monitoring and Management Solution may not be as feature rich as SCCM and Intune, but it does its job without having to set up and support additional infrastructure on your network. It's more user friendly than ManageEngine's Desktop Central but does most of the same tasks you would be getting from ManageEngine's cloud version of their desktop management system.

This software was referred to us by an IT professional. Previously, we were installing the software with the help of remote desktop applications but it was very time consuming; it was wasting the user's time since he could not use his computer. After testing PDQ Deploy, we just never looked back.

Incentivized

• ROI = Time saved for us.
• The Action1 agent has allowed us to maintain the security of our endpoints by allowing us to update all software on our fleet of devices.

• Speed of deployment is very positive for new software setup, saving hours of testing and deployment locally
• Made patching for large computer estate very efficient, another positive for staff not having to spend hours of patching individual machines
• Works well for small team of IT's and again makes various repetitive tasks much easier

Incentivized