ActivTrak vs. EmpMonitor

ActivTrak is well-suited for remote companies looking to optimize the productivity of their team members. As a manager, I can easily access what my remote team is currently working on. There is no question about whether someone is "stealing company time." I can easily see and verify the information as needed.

Incentivized

Because of EmpMonitor, I can keep an eye on my employees from anywhere any time and it increased my firm’s productivity rate.
With the screen capturing feature, I can question any employee for their non-working hours with proof
It made it very easy for management to maintain the attendance of every employee.

• ActivTrak gives me a breakdown of hours during which my employees were actively working, when they were active online but unproductive, when they were inactive, and when they were not online.
• ActivTrak gives me a detailed breakdown of the software, platforms, and programs my employees worked on/in during each block of the day.
• ActivTrak provides a detailed breakdown of how I spend my time each day to help me improve my productivity.

Incentivized

• Track keyboard activity per second.
• Take screenshots every a corn period of time.
• Track total time spent on different tasks.

• We had to really dig to figure out how to find the alarms for the potential mouse jiggler. Had I not really researched, I wouldn't have known that one of my employees was using it. The alerts should be more visable
• The software is expensive, and I didn't like that I had to pay even more money to get screenshots of my employee who was using a mouse jiggler. While I really appreciate that I had the option, and it gave me the proof I needed, I think it should be included in the upfront cost.

Incentivized

• Unavailability of integration of third-party software that enhances its overall working.
• No option to track or manage projects.
• Project tracking and support for Macs.

We have been using it for several years and find the benefits are quite excellent for the cost so we will renew again next year.

Incentivized

ActivTrak is a great product that just keeps growing. Having used it for quite some time, we have been able to see ActivTrak grow and evolve as a product. The ActivTrak webinars are also helpful to get to know and learn the product. ActivTrak really just works with little effort needed after the initial installation

Incentivized

It's never been down.

Incentivized

Have not received any issues with Activtrak's performance in regard to loading pages, reports, or other systems.

Incentivized

Support is always fast and the agents are ready at all times to help when an issue arises, if the tier 1 agent isn't able to provide a solution to the issue they're asked about they quickly escalate the issue to tier 2 or 3 to ensure that the appropriate support is given to the issue at hand to have it quickly solved. No issue we've had so far has taken more than two days to be solved.

Incentivized

There should be a way to automatically implement the system without giving users the opportunity to accept or deny the program on their computers.

Incentivized

We evaluated a few, the only one I remember was Controlio which was a bit easier to use, we just didn't like the name. We went with ActivTrak because another company used it and it seemed to work for them.

Incentivized

The product's overall scalability is good as our team grows. We would like to see updates to meet market demands.

Incentivized

• Real-time productivity metrics and detailed workforce analytics have allowed us to better understand our workforce and make adjustments for better productivity.
• Because we were able to curb bad habits, team behavior is at an optimal level.
• Since our productivity level has gone up, the return on our investment in staffing has risen.

Incentivized

• Track keyboard activity per second.
• Take screenshots every a corn period.
• Track total time spent on different tasks.