Acumatica vs. New Horizon Supply Chain Planning Suite

I'm so new to it. I mean it has a lot of capabilities. So I'm used to working with Infor products, so I'm used to large ERP systems and I haven't seen anything that makes me question Acumatica. It seems like I can customize anything and have the system to do what I need. So I mean that's one advantage point why we selected Acumatica is because it can be tailored to our business and to what we need and the way we want to do it

Incentivized

New Horizon Supply Chain Planning Suite is a very user-friendly system which gives you the latitude to change your forecasting models based on the product and sales trends. It is also very easy to export and import data to transfer information to and from Excel files as it uses an Excel like platform. Therefore, it gives you the control to be able to control your forecast where needed due to sales promotions or loss of sales distribution.

• Streamlines our processes and simplifies our systems. Previously, we had to manage two software systems to handle an order and get it out the door with proper shipping documentation. Now, we were able to deploy the shipping document creation inline with the sales order process and streamline our process. This allows us to save about $3K a year just on time savings alone (in creating shipping documentation). This was a nice win for us for this project.
• Financial Reporting is simplified and flexible for our needs. We are estimating a time savings of around $14.5K per year in time spent creating reports through manual manipulation. The reporting capabilities are much more flexible and allow for greater visibility than our previous ERP.

Incentivized

• Forecasting product sales
• Displays key data points such as historical sales and trends
• Allows control of forecasting models based on product and sales type
• Very user friendly and Excel compatible
• Interfaces with other systems well

• Manufacturing suite. You have all the time. So for the Manufacturing edition, you're able to have negative issues that are unlimited and are not balanced into a job that needs to be improved. The mobile app itself for warehouse picking and management sets the default item to one. This is not how most warehouses that I've ever worked at operate. Bomb hierarchy and respectful of child elements. These are nitty gritty elements, but these are kind of down-and-dirty items that need to improve. But overall it's pretty good.

Incentivized

• Would like to be able to form my own functions using information already in the system.
• When switching back and forth from worksheets and sub-worksheets you can lose your place because it does not always go back to the same place.

We aren’t going to switch at this point! It’s a great system and we are looking forward to realizing the full potential of the system once we can find a VAR who has a bench that can support us.

Incentivized

Most "things" are intuitive which makes the software nice. A few other "things" make no sense and come from a programmers mind, not a users experience.

Incentivized

there have been some performance issues

Incentivized

We used Acumatica Support directly for the first year or so. Overall it's pretty good, but sometimes the support staff wasn't educated on the customizations we had, nor was I as the Customer as I couldn't remember which things were customized and which things were out of the box, so when there was an error, there were some misunderstandings.

Incentivized

I'd say the partner selection is critically important. I think the software is very easy to implement. It's very customizable to your business. Finding a partner that will work with you to understand your business and your needs is the critical piece to make sure that the system goes along with it.

Incentivized

Well, we decided to go with Acumatica and I believe it was a really good decision. The VAR was a big part of that as well because of their insights and knowledge, but I just felt Acumatica was the right fit for us in size and it had the capabilities we needed, but it also wasn't overkill.

Incentivized

We were using Demantra systems for our forecasting needs, but as new versions became available and old versions, which we had, were discontinued we found the need to either upgrade or look for a new system. The Demantra upgrade was very costly and New Horizon fit our needs while being on the cloud, so most all of the upgrades were done behind the scenes with no down time. The implementation was a breeze, and the customer service was always there when you needed it. Overall, it was a very good choice for us to make the change.

• Definitely positive because we're able to give data to the end users much quicker. Were they able to make more accurate and timely financial decisions and kind of know where they're at, and how much money do I have left to spend for the month? Things like that. And our CFO is able to utilize the data more quickly.

Incentivized

• Helps us maintain over an 80% forecast accuracy rating with our top 20 products.
• Gives us the information needed to plan our production schedules effectively.
• Helps us plan our inventory needs to hold the correct amount of inventory as the business requires.