Acumatica is a great middle market ERP Solution
Overall Satisfaction with Acumatica
We are utilizing Acumatica to revolutionize our Accounting and business processes to take advantage of the latest technology from moving from an onprem application to cloud based.
Pros
- Cloud based
- Automated work flows
- Adaptable to many of our diverse business units
Cons
- The automatic logout timer is too short
- Ability to have multiple individual orders on a combined shipment be invoiced individualy
- Been able to consolidate multiple applications into 1 ERP
1-3 months
Better visibility internally to our product flow.
We have been able to utilize project base billing as well as kitting and production process flows.
Do you think Acumatica delivers good value for the price?
Yes
Are you happy with Acumatica's feature set?
Yes
Did Acumatica live up to sales and marketing promises?
Yes
Did implementation of Acumatica go as expected?
Yes
Would you buy Acumatica again?
Yes
Acumatica Feature Ratings
Using Acumatica
155 - Back office and operations
- Accounting
- Inventory
- Manufacturing
- MRP
- Invoice recognition
- Document storage
- AI
- Kitting
- Budgeting
Evaluating Acumatica and Competitors
Yes - Sage100. Sage had limitations and wasn’t cloud based
- Cloud Solutions
- Scalability
We used an independent 3rd party to review our systems and present options
Acumatica Implementation
- Third-party professional services
Change management was a major issue with the implementation
- Data import
Acumatica Training
Configuring Acumatica
Some - we have done small customizations to the interface - Not sure
Some - we have added small pieces of custom code - Not sure
Acumatica Support
| Pros | Cons |
|---|---|
Quick Resolution Good followup Knowledgeable team Problems get solved Kept well informed No escalation required Immediate help available Support understands my problem Support cares about my success Quick Initial Response | None |
No, we use our VAR
No specific issues
Using Acumatica
| Pros | Cons |
|---|---|
Like to use Relatively simple Easy to use Technical support not required Well integrated Consistent Quick to learn Convenient Feel confident using Familiar | None |
- GI’s
- Invoicing
- Payables
- Not sure
Yes, but I don't use it
Acumatica Reliability
Integrating Acumatica
Relationship with Acumatica
Not sure
Defined objectives
Upgrading Acumatica
Yes - No issues
- Additional AI


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