Acumatica vs. SeoSamba Marketing Operating System

I think it’s a great product. I think it’s very customizable, which is a big plus.
For manufacturing, it’s excellent because of creating the inventory, turning it into an actual product to sell, and also tracking the status of each process within that system.
I can’t think of any areas where it’s not suited, because otherwise we would be looking for something else or making changes, and at this time, we’re just growing with the system.

I highly recommend SambaSaaS to businesses managing multiple websites and social media accounts. I also recommend it for entrepreneurs who need to manage international branches and international clients

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• Particularly well is just the ease of it being able to be used. We're coming from Sage, that's the product that we used before. Sage was limited, five people could get into the system at a time. Acumatica is unlimited.
• The amount of information that's so easily accessible has made us more efficient, more productive, and it just makes for an easier workday when everybody can see the same information real time.

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• Automates multisite SEO, so we can stay focused on great content that attracts the right audience for our two entirely different strategic business units.
• Eliminates the surprises we used to get with other plugins when Wordpress makes unannounced changes that crash other plugins.
• Agile, easy to use, and saves hours of time and creative resources
• Automates metric capture: site analytics, keyword/phrase capture, search engine page results etc...in an online dashboard (and it's free).

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• Acumatica's open API is very powerful but doesn't get integrated cleanly across every external system, challenge arises with integration of legacy systems
• Some of the platform feature's requires third-party add-ons or custom developments like advance finance report & BI.
• Sometimes it gets glitch in the system leading slower processing speed

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Invited by TrustRadius (TR) on Vendor's Behalf

A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info

• It has a lot of features. So, it's kind of difficult to get started and to learn every feature in the software. However, once you get used to SambaSaaS, it's fairly easy to navigate.

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A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info

We are highly likely to renew because Acumatica has become the foundation of our ERP strategy replacing another ERP system with a more flexible, scalable platform while improving governance, planning, and operational visibility. Ongoing stabilization, roadmap investment in IBP and automation, and strong alignment across Finance and Operations give us long‑term confidence in the platform.

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Invited by the Vendor

A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info

The processes are very intuitive and easy to use. Whether you are entering AP bills, timecards for payroll, or AR invoices, the processes are similar and easy to use. The drill-down capability is also a huge plus as you can easily toggle between different modules without having to leave the screen you are in and navigating through a menu to get the information you need. We found that the standard reports out of the box are lacking. Our implementation did not go so well and when we were finally ready to run financial reports, it was both disappointing and frustrating to discover that the P&L was highly summarized and to get a detailed report required having to do a lot of formatting myself. I was able to figure it out on my own, but when our financials were already delayed getting published, I did not really have the time to spend trying to figure out how to build my own P&L.

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A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. TR verified that a representative sample of customers was invited. More Info

It's always available.

there have been some performance issues

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I would rate the overall support for Acumatica an 8 out of 10. The support team is generally responsive, knowledgeable, and helpful when resolving issues or answering questions. Documentation and community resources are also useful. However, response times can occasionally vary depending on the complexity of the issue or support queue, which slightly affects the overall experience.

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Invited by TrustRadius (TR) on Vendor's Behalf

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Very helpful for end users

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Online training has gone away. Need to bring back the webinars. Live webinars are so benficial to training new employees.

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I'd say the partner selection is critically important. I think the software is very easy to implement. It's very customizable to your business. Finding a partner that will work with you to understand your business and your needs is the critical piece to make sure that the system goes along with it.

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Having used Pastel for a long time in the business, it lacked certain features, or the system was not probably setup for our business needs and requirements at the time. It was also not 100% cloud based and needed to be used through remote desktop which had its limitations. Zero just had 10% of what our business needed.

Prior to SeoSamba we were making manual changes. Then we started researching several possible other plugins but the reviews all said the same - that if WP made significant enough changes those plugins would become ineffective. SeoSamba's ability to automate optimization and keep up with/stay ahead of those changes was the deciding factor for us.

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Independently Invited by TrustRadius

A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info

No, annual invoices are fine. I do like that unlimited users are included.

From my understanding, the P.O. module is not very robust, at least the last time I inquired about it. At the time, it had a one-to-one match, with one invoice for one P.O. and that isn't practical for many businesses. I don't believe it would be an easy system to use for sending out invoices, if we had thousands of retail utility customers. We do a small number of invoices because we sell wholesale power, not retail, so we only Invoice the municipality. Not each utility customer.

They are very responsive and knowledgeable about the product. If the rep doesn't have the ability to solve the issue, they quickly get someone else involved to assist us.

• We are able to send automated notifications through business Events, which ensures that information travels seamlessly and without the possibility of someone forgetting an email.
• We save time being able to read our demand and level it against our current inventory qty on hand and our supply to make better strategic decisions when purchasing.
• Better our business and see our pitfalls that were once hidden in our factory by establishing an On-Time Delivery system within a generic inquiry that uses data that is readily available in Acumatica.

Incentivized

Invited by TrustRadius (TR) on Vendor's Behalf

A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. TR verified that a representative sample of customers was invited. More Info

• It helped me automate my email marketing campaigns, so that I could generate more leads for my business.

Incentivized

Invited by the Vendor

A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info