5 Ratings
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Score 7.7 out of 100
55 Ratings
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Score 8.6 out of 100

Attribute Ratings

  • Acumen Data Systems clockVIEW, now from Journyx is rated higher in 1 area: Support Rating
  • Acumen Data Systems clockVIEW, now from Journyx and When I Work are tied in 1 area: Likelihood to Recommend

Likelihood to Recommend

9.0

Acumen Data Systems clockVIEW, now from Journyx

90%
1 Rating
9.0

When I Work

90%
24 Ratings

Likelihood to Renew

Acumen Data Systems clockVIEW, now from Journyx

N/A
0 Ratings
10.0

When I Work

100%
1 Rating

Usability

Acumen Data Systems clockVIEW, now from Journyx

N/A
0 Ratings
9.0

When I Work

90%
1 Rating

Support Rating

9.0

Acumen Data Systems clockVIEW, now from Journyx

90%
2 Ratings
8.7

When I Work

87%
37 Ratings

Implementation Rating

Acumen Data Systems clockVIEW, now from Journyx

N/A
0 Ratings
8.0

When I Work

80%
2 Ratings

Likelihood to Recommend

Journyx, Inc

If you have a medium or large company, this is an excellent and highly configurable solution to managing time and attendance.
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When I Work

I recommend When I Work to those companies that are looking for a way to manage work schedules and want to increase the productivity of all employees. This is an important platform that would bring excellent results to small, medium and large companies. This is a constant monitoring system which allows employees to complete their tasks in the indicated time, When I Work sends automated alerts when an employee is not complying with their tasks and this allows us to know exactly the productivity we are having in each one of the sectors. It is an excellent platform for planning and administration of working hours, it has a very easy-to-use UI that allows schedules to be easily managed. Without a doubt, When I Work would be a perfect implementation for any sector or company, since it has a lot of potential to collect exact data on compliance with working hours.
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Pros

Journyx, Inc

  • Easily customized
  • Flexible user interfaces
  • ability to support multi-tenancy
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When I Work

  • When I Work allowed me to color-code each employee's schedule.
  • When I Work allowed me to show who was "off" during what time of day. This was essential for morale, as our event included 16-18 hour days, and I wanted to show that everyone had down time each day.
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Cons

Journyx, Inc

  • because the system manages huge amounts of data, it requires operators to be highly familiar with the user interface
  • user interface not always intuitive to beginner users
  • better integration with Active Directory
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When I Work

  • You cannot view inactive employees on the app.
  • When pulling up the schedule on the app, it defaults to Tuesday when the screen is done loading.
  • If you pull up an individual's schedule it removes your default settings. For example, I have mine set to just my store, but if I need to see an employee's schedule it resets those defaults. You're always looking at the last schedule you pulled up.
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Pricing Details

Acumen Data Systems clockVIEW, now from Journyx

Starting Price

Editions & Modules

Acumen Data Systems clockVIEW, now from Journyx editions and modules pricing
EditionModules

Footnotes

    Offerings

    Free Trial
    Free/Freemium Version
    Premium Consulting/Integration Services

    Entry-level set up fee?

    No setup fee

    Additional Details

    When I Work

    Starting Price

    $4 per month per user

    Editions & Modules

    When I Work editions and modules pricing
    EditionModules
    Essentials$41
    Advanced$62
    Complete$83

    Footnotes

    1. per month per user
    2. per month per user
    3. per month per user

    Offerings

    Free Trial
    Free/Freemium Version
    Premium Consulting/Integration Services

    Entry-level set up fee?

    No setup fee

    Additional Details

    Likelihood to Renew

    Journyx, Inc

    No answers on this topic

    When I Work

    It's a powerful tool for employee management and intuitive to use.
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    Usability

    Journyx, Inc

    No answers on this topic

    When I Work

    While it's one of the better apps, my only complaint is the icon layout of the dash; mouseover sometimes doesn't work for my system.
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    Support Rating

    Journyx, Inc

    I get quick and timely resolution to my issues. I usually find the problems are operator error, but we occasionally find bugs that are quickly remedied.
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    When I Work

    Every time I contact When I Work staff with an issue, someone is there with a quick solution to my problem. I love the chat feature. I can continue to work on other things while the When I Work representative assists me.
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    Implementation Rating

    Journyx, Inc

    No answers on this topic

    When I Work

    Make certain your team knows how to turn off alerts and utilise the system.
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    Alternatives Considered

    Journyx, Inc

    We underwent a comprehensive business requirement assessment and evaluated dozens of packages, narrowing down to a final three. One critical requirement was the need to pass clock in/out activity as well as payrate information between the Time and Attendance software and our ERP systems. We finally evaluated 3 top contenders, and unanimously selected ClockView.
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    When I Work

    When I Work seemed a bit easier to implement for our team and employees. When I Work had all the things we needed without a lot of the bells and whistles that we wouldn't really utilize. When I Work was also a bit more affordable for our budget. Overall, it was the better choice.
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    Return on Investment

    Journyx, Inc

    • Infinitely better management of employee labor hours
    • Improved processes for electronically submitting and routing time off requests, with better management of earned benefits
    • Exponentially improved reporting on employee status, turnover reporting, census tracking.
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    When I Work

    • Has cut down on the time I spend scheduling.
    • Makes estimating payroll simple.
    • Is convenient for staff to use because they can utilize it on their own device.
    • Allows for messaging as well, which helps get the word out about numerous things, not just scheduling issues.
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