Likelihood to Recommend Acrobat Sign isn't quite as user friendly as other E-Sign platforms I have used. However, it offers a wide range of features that provide convenience and efficiency. For example, I can have multiple people receive the same document separately, or I can have multiple people receive and review the exact same document. I also like that I can choose to set a signing order or not, this is important for when I send Offer Letters and other things that require order of approvals.
Read full review Legalesign is great for obtaining multiple signatures in one go without having to send them out to one person who inevitably holds up the line for everyone. It is also useful for just obtaining one signature and saving time when so many are working from home. It can be a little bit of a pain when looking for old documents and the emails do not always make clear to the user what is intended and what is needed of them resulting in outside entities deleting the emails.
Read full review Pros Adobe Acrobat Sign tracks whether or not a signer has viewed a document Adobe Acrobat Sign tracks when a signer has signed, and the document has been sent to the next signer Adobe Acrobat Sign sends you confirmation emails and progress update emails along the way Adobe Acrobat Sign provides a "confirmation of signing" page at the end of the document package you put together, to prove the signatures are authentic Read full review Legalesign is very easy to use - uploading documents is simple. You just click where you want the signature box to go and can add the signer's information. Adding multiple signatures is also quite easy. Once documents are sent, you receive live updates when the recipient opens docs, reviews, signs, etc. This is helpful when they are time sensitive. Documents are stored within the system and can be accessed/downloaded at a later time. I appreciate the simplicity of the design - it's not overly flashy, like other platforms. Read full review Cons Builds on Adobe platform so it is easy to utilize, but many features require enterprise subscription. Integrations available but your CRM integration is only available with enterprise license. Lots of templates but there are additional templates with enterprise only and there was no drag and drop editor. Adobe captures some analytical metrics but many of the analytics we required were not available - specifically metrics related to how the tool converts and reduces use time by our team and the impact on clients. Read full review Legalesign doesn't have any glaring deficiencies, but it doesn't have the same brand name recognition that Adobe or DocuSign have. So, sometimes signers are skeptical if it's a legitimate esign document or a spam/phishing scam. Read full review Likelihood to Renew It is by far the easiest service we have used to obtain digital signatures from employees. In the past we had done it by hand (a process I would not recommend for 1500+ employees) and with another company that would not allow us to create our own forms and would charge us for each form.
Read full review Usability I've had very little trouble with it in all my uses with it. I do wish the text boxes you add wouldn't cut off the text if you entered too many words and that it would adjust it's size to fit within the space you've provided. However, that just takes a little refining in the initial set up of the document before you send it out.
Read full review Reliability and Availability I would have rated this a 9 or greater had they not had had such critical outages. They have taken steps to resolve this so I may come in and revise this
Read full review Performance The Adobe Acrobat Sign's performance are excellent.
When we send electronic document by email for signature all the customers receive it regularly, nobody has any issue to open it and the signature phase was very easy. The user-friendly aspect of this product reduce or reset the call for IT support
Read full review Support Rating It is a great tool to get signatures from the client and has reduced a lot of overhead that was caused before resulting in very long delays. With the integration of Adobe Acrobat Sign, we have reduced this delay making the process much smoother and more efficient.
Read full review Online Training The best types of training are well integrated into the product and Echosign does this well. As mentioned earlier in my review - there are some areas of functionality that can be difficult to understand ("only I sign") for the novice user. Other areas such as macro usage, bulk signature and so on were easily learned and understood via the online tools.
Read full review Implementation Rating We did not use it in the manner that most companies do, so I am pleased with how our company handled implementation. We will be pushing the full company over into Echosign for various processes which will incorporate more of an implementation effect.
Read full review Alternatives Considered They are just different. Adobe's number one feature that puts it above it's competitors is that your document, the signing process, all of it exists within Adobe. There is no need to go from Word, to Adobe, to
DocuSign . It saves you time and makes life easy for you (and for your clients).
Read full review They are very similar. I think
DocuSign has more use so sometimes I have to describe Legalesign as being "like
DocuSign " but overall using Legalesign has been a very similar experience
Read full review Scalability At the beginning we assigned Adobe Acrobat Sign just to Purchase Office Department because at that moment we needed a tool that supported us to avoid manual signature and was compliance with remote working.
Now we are using it also in other situation because it help us with time and we can also reduce cost
Read full review Return on Investment Significantly reduced the time required for document signing processes reducing wasted time and effort Cost savings since there is no longer any need to print and post/scan traditional signed paper-based documents Faster decision-making since time-sensitive decisions and approvals can now be processed much more quickly by using e-signatures. Read full review Legalesign has had a positive impact on our ability to sign new employees. It's fast and easy - which is essential when hiring top talent. The only negative impact would be the slow pace we've experienced when trying to pull previous documents. However, we do not use this platform as our only storage option, so this issue does not arise often. Legalesign allows for the seamless transfer of information with prospects, which has a large impact on our ROI. Having a system like this makes getting signatures from new clients quick - essentially for a busy sales team! Read full review ScreenShots Adobe Acrobat Sign Screenshots