TrustRadius: an HG Insights company

Save this comparison

Save this comparison

Add Product

Recommended Comparisons

    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Adobe Acrobat Sign

    Score8.2 out of 10
    Mid-Size Companies (51-1,000 employees)
    Acrobat Sign is an e-signature solution that combines simple and secure e-signatures with Adobe Acrobat. With Acrobat Sign, the user can create, sign, send for signature, manage, and track documents from one Adobe platform. The user can create signing experiences for customers and teams by enabling them to sign documents on any device or browser – anytime, anywhere. No additional software download or accounts are needed. As Microsoft’s e-signature solution, Acrobat Sign…

    $14.99

    per month license

    Kira

    Score7.6 out of 10
    Enterprise companies (1,001+ employees)
    Kira, now from Litera (acquired August, 2021) is software that searches and analyzes contract text. Kira offers pre-built, machine learning models covering due diligence, general commercial, corporate organization, real estate and compliance. Using Kira Quick Study, anyone can train additional models that can identify any desired clause. Kira can be deployed on virtual data rooms and other large repositories of contracts, creating summary analyses.N/A
    Pricing
    Adobe Acrobat SignKira
    Editions & Modules
    Acrobat Standard DC for teams
    $14.99
    per month license
    Acrobat Pro DC with advanced e-sign
    $16.99
    per month license
    Acrobat Sign Solutions
    Call 800-685-4192 for pricing
    No answers on this topic
    Offerings
    Pricing Offerings
    Adobe Acrobat SignKira
    Free Trial
    YesYes
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    YesYes
    Entry-level Setup Fee$34.99 license per monthRequired
    Additional Details
    More Pricing Information
    Best Alternatives
    Adobe Acrobat SignKira
    Small Businesses
    BoldSign, by Syncfusion
    Score10 out of 10
    No answers on this topic
    Medium-sized Companies
    OneSpan Sign
    Score9.6 out of 10
    No answers on this topic
    Enterprises
    DocuSign
    Score8.7 out of 10
    No answers on this topic
    All AlternativesView all alternativesView all alternatives
    User Ratings
    Adobe Acrobat SignKira
    Likelihood to Recommend
    3.0
    (228 ratings)
    7.6
    (21 ratings)
    Likelihood to Renew
    8.0
    (30 ratings)
    -
    (0 ratings)
    Usability
    1.8
    (194 ratings)
    7.6
    (21 ratings)
    Availability
    9.0
    (5 ratings)
    -
    (0 ratings)
    Performance
    9.0
    (4 ratings)
    -
    (0 ratings)
    Support Rating
    7.3
    (164 ratings)
    7.5
    (21 ratings)
    Online Training
    8.0
    (1 ratings)
    -
    (0 ratings)
    Implementation Rating
    8.0
    (7 ratings)
    -
    (0 ratings)
    Configurability
    9.0
    (3 ratings)
    -
    (0 ratings)
    Ease of integration
    5.0
    (2 ratings)
    -
    (0 ratings)
    Product Scalability
    8.0
    (3 ratings)
    -
    (0 ratings)
    Vendor post-sale
    9.0
    (2 ratings)
    -
    (0 ratings)
    Vendor pre-sale
    9.0
    (2 ratings)
    -
    (0 ratings)
    User Testimonials
    Adobe Acrobat SignKira
    Likelihood to Recommend
    Adobe
    Acrobat Sign isn't quite as user friendly as other E-Sign platforms I have used. However, it offers a wide range of features that provide convenience and efficiency. For example, I can have multiple people receive the same document separately, or I can have multiple people receive and review the exact same document. I also like that I can choose to set a signing order or not, this is important for when I send Offer Letters and other things that require order of approvals.
    Read full review
    Litera
    Kira is a great due diligence tool and can be well utilised on both large and small transactions. It also has good application if you are looking to compare multiple documents against a model form document or market standard templates. Kira is less useful if you are looking to review emails (e.g. as part of a disclosure exercise); or if your review involves non-Latin based script languages.
    Read full review
    Pros
    Adobe
    • Adobe Acrobat Sign tracks whether or not a signer has viewed a document
    • Adobe Acrobat Sign tracks when a signer has signed, and the document has been sent to the next signer
    • Adobe Acrobat Sign sends you confirmation emails and progress update emails along the way
    • Adobe Acrobat Sign provides a "confirmation of signing" page at the end of the document package you put together, to prove the signatures are authentic
    Incentivized
    Read full review
    Litera
    • UI/UX - tagging and naming feels much easier than you'd expect machine learning to feel
    • Accuracy - Kira's built-in models perform well out of the box
    • Assistance - Kira's support team gets back to me same day if I have a question
    Incentivized
    Read full review
    Cons
    Adobe
    • Builds on Adobe platform so it is easy to utilize, but many features require enterprise subscription.
    • Integrations available but your CRM integration is only available with enterprise license.
    • Lots of templates but there are additional templates with enterprise only and there was no drag and drop editor.
    • Adobe captures some analytical metrics but many of the analytics we required were not available - specifically metrics related to how the tool converts and reduces use time by our team and the impact on clients.
    Incentivized
    Read full review
    Litera
    • Inability to relabel smart fields to suit the review process means it is hard to align it to particular projects (e.g. it would be useful to relabel the "Assignment" smart field as "Is the contract assignable?")
    • Not enough non-English smart fields.
    • Needs the ability to resell user-trained smart fields in a marketplace.
    • Output is not customizable enough.
    • Built-in analysis tools are useful but a little basic.
    Incentivized
    Read full review
    Likelihood to Renew
    Adobe
    It is by far the easiest service we have used to obtain digital signatures from employees. In the past we had done it by hand (a process I would not recommend for 1500+ employees) and with another company that would not allow us to create our own forms and would charge us for each form.
    Incentivized
    Read full review
    Litera
    No answers on this topic
    Usability
    Adobe
    I've had very little trouble with it in all my uses with it. I do wish the text boxes you add wouldn't cut off the text if you entered too many words and that it would adjust it's size to fit within the space you've provided. However, that just takes a little refining in the initial set up of the document before you send it out.
    Incentivized
    Read full review
    Litera
    If our firm had more contracts in English, the usability of Kira would be rated higher. However, since we have to train clauses in Portuguese in order to use Kira, it makes its usability lower. We still are not able to fully use Kira for reading contracts in Portuguese. It takes a long time and many associate hours to make Kira usable in other languages.
    Incentivized
    Read full review
    Reliability and Availability
    Adobe
    I would have rated this a 9 or greater had they not had had such critical outages. They have taken steps to resolve this so I may come in and revise this
    Read full review
    Litera
    No answers on this topic
    Performance
    Adobe
    The Adobe Acrobat Sign's performance are excellent.
    When we send electronic document by email for signature all the customers receive it regularly, nobody has any issue to open it and the signature phase was very easy. The user-friendly aspect of this product reduce or reset the call for IT support
    Incentivized
    Read full review
    Litera
    No answers on this topic
    Support Rating
    Adobe
    It is a great tool to get signatures from the client and has reduced a lot of overhead that was caused before resulting in very long delays. With the integration of Adobe Acrobat Sign, we have reduced this delay making the process much smoother and more efficient.
    Incentivized
    Read full review
    Litera
    Customer Support is excellent. The online help portal is probably the best I have ever seen. Great videos with content easily found. The HelpLine is staffed by knowledgeable people. The videos have saved us providing a lot of in-house training, which we would struggle to resource. The account managers really know the product and their law firm clients and share best practices and trends.
    Incentivized
    Read full review
    Online Training
    Adobe
    The best types of training are well integrated into the product and Echosign does this well. As mentioned earlier in my review - there are some areas of functionality that can be difficult to understand ("only I sign") for the novice user. Other areas such as macro usage, bulk signature and so on were easily learned and understood via the online tools.
    Read full review
    Litera
    No answers on this topic
    Implementation Rating
    Adobe
    We did not use it in the manner that most companies do, so I am pleased with how our company handled implementation. We will be pushing the full company over into Echosign for various processes which will incorporate more of an implementation effect.
    Read full review
    Litera
    No answers on this topic
    Alternatives Considered
    Adobe
    They are just different. Adobe's number one feature that puts it above it's competitors is that your document, the signing process, all of it exists within Adobe. There is no need to go from Word, to Adobe, to DocuSign. It saves you time and makes life easy for you (and for your clients).
    Incentivized
    Read full review
    Litera
    Kira offers a lot more out of the box than other providers and is also more flexible around integrations. This, plus the clear pricing structure, is why we went for it instead of (or as well as) others. Diligen, RAVN, Leverton, Della, Seal not in list.
    Incentivized
    Read full review
    Scalability
    Adobe
    At the beginning we assigned Adobe Acrobat Sign just to Purchase Office Department because at that moment we needed a tool that supported us to avoid manual signature and was compliance with remote working.
    Now we are using it also in other situation because it help us with time and we can also reduce cost
    Incentivized
    Read full review
    Litera
    No answers on this topic
    Return on Investment
    Adobe
    • Significantly reduced the time required for document signing processes reducing wasted time and effort
    • Cost savings since there is no longer any need to print and post/scan traditional signed paper-based documents
    • Faster decision-making since time-sensitive decisions and approvals can now be processed much more quickly by using e-signatures.
    Incentivized
    Read full review
    Litera
    • Positive ROI: Increased comfort level of attorneys and use of tech
    • Neutral ROI: It has not significantly change how we handle projects, since there still is a need for manual review
    • Negative ROI: It has been cost prohibitive to scale it
    Incentivized
    Read full review
    ScreenShots

    Adobe Acrobat Sign Screenshots

    Screenshot of Send, sign, manage and archive documents with 100% legal e-signatures. Collecting e-signatures is as easy as swipe and tap with Adobe Sign. Sign from any device. Legally binding. Works with multiple apps. extremely cost-effective.Screenshot of Easily send e-signature requests to multiple recipients using Send in bulk feature.  Send a document to multiple people with one click, and every recipient gets their own personalized form ready to sign.Screenshot of Track and manage signatures with Adobe Acrobat Sign.  Get real-time visibility for every document out for signature, and receive notifications when documents have been signed.Screenshot of Create an online web form with Acrobat Sign.  It allows your recipients – whether they’re your employees or customers – to quickly access, complete, and sign critical documents without printing or mailing anything.  You will also get immediate access to the data and signatures.

    Kira Screenshots

    Screenshot of Login ScreenScreenshot of Kira DashboardScreenshot of Document & Contract ReviewScreenshot of Training Custom Smart Fields