61 Ratings
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Score 9.3 out of 100
187 Ratings
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Score 8.5 out of 100

Likelihood to Recommend

Adobe Business Catalyst (Discontinued)

The service provision is good the accounts customer service is poor so I would struggle to give BC a better than average review, if only they could offer customers a better accounts service then the value would be much higher.
Richard Taylor | TrustRadius Reviewer

Squarespace

Squarespace is perfect for a small to midsize business that wants a website that's easy to manage all on their own. An enterprise level company should definitely look toward other platforms to meet their needs, but Squarespace can be a great fit for many other businesses. The decision should be based on the features and functionality you need. Many businesses just need a website that's reliable, simple, and professional
Bryan Hume | TrustRadius Reviewer

Feature Rating Comparison

Email & Online Marketing

Adobe Business Catalyst (Discontinued)
6.5
Squarespace
WYSIWYG email editor
Adobe Business Catalyst (Discontinued)
2.3
Squarespace
Dynamic content
Adobe Business Catalyst (Discontinued)
9.0
Squarespace
Ability to test dynamic content
Adobe Business Catalyst (Discontinued)
7.9
Squarespace
Landing pages
Adobe Business Catalyst (Discontinued)
7.0
Squarespace
A/B testing
Adobe Business Catalyst (Discontinued)
7.0
Squarespace
Mobile optimization
Adobe Business Catalyst (Discontinued)
8.0
Squarespace
Email deliverability reporting
Adobe Business Catalyst (Discontinued)
7.9
Squarespace
List management
Adobe Business Catalyst (Discontinued)
3.0
Squarespace
Triggered drip sequences
Adobe Business Catalyst (Discontinued)
6.8
Squarespace

Lead Management

Adobe Business Catalyst (Discontinued)
1.7
Squarespace
Lead nurturing
Adobe Business Catalyst (Discontinued)
1.7
Squarespace
Lead scoring and grading
Adobe Business Catalyst (Discontinued)
2.2
Squarespace
Data quality management
Adobe Business Catalyst (Discontinued)
1.4
Squarespace
Automated sales alerts and tasks
Adobe Business Catalyst (Discontinued)
1.6
Squarespace

Campaign Management

Adobe Business Catalyst (Discontinued)
2.3
Squarespace
Calendaring
Adobe Business Catalyst (Discontinued)
2.4
Squarespace
Event/webinar marketing
Adobe Business Catalyst (Discontinued)
2.3
Squarespace

Social Media Marketing

Adobe Business Catalyst (Discontinued)
8.2
Squarespace
Social sharing and campaigns
Adobe Business Catalyst (Discontinued)
7.8
Squarespace
Social profile integration
Adobe Business Catalyst (Discontinued)
8.6
Squarespace

Reporting & Analytics

Adobe Business Catalyst (Discontinued)
7.0
Squarespace
Dashboards
Adobe Business Catalyst (Discontinued)
8.0
Squarespace
Standard reports
Adobe Business Catalyst (Discontinued)
7.0
Squarespace
Custom reports
Adobe Business Catalyst (Discontinued)
6.0
Squarespace

Platform & Infrastructure

Adobe Business Catalyst (Discontinued)
6.6
Squarespace
8.3
API
Adobe Business Catalyst (Discontinued)
7.9
Squarespace
8.0
Role-based workflow & approvals
Adobe Business Catalyst (Discontinued)
7.0
Squarespace
Customizability
Adobe Business Catalyst (Discontinued)
6.0
Squarespace
Integration with Salesforce.com
Adobe Business Catalyst (Discontinued)
5.5
Squarespace
Internationalization / multi-language
Adobe Business Catalyst (Discontinued)
Squarespace
8.6

Security

Adobe Business Catalyst (Discontinued)
Squarespace
8.9
Role-based user permissions
Adobe Business Catalyst (Discontinued)
Squarespace
8.9

Web Content Creation

Adobe Business Catalyst (Discontinued)
Squarespace
8.7
WYSIWYG editor
Adobe Business Catalyst (Discontinued)
Squarespace
8.7
Code quality / cleanliness
Adobe Business Catalyst (Discontinued)
Squarespace
8.7
Admin section
Adobe Business Catalyst (Discontinued)
Squarespace
8.9
Page templates
Adobe Business Catalyst (Discontinued)
Squarespace
9.2
Library of website themes
Adobe Business Catalyst (Discontinued)
Squarespace
8.9
Mobile optimization / responsive design
Adobe Business Catalyst (Discontinued)
Squarespace
9.2
Publishing workflow
Adobe Business Catalyst (Discontinued)
Squarespace
7.8
Form generator
Adobe Business Catalyst (Discontinued)
Squarespace
8.2

Web Content Management

Adobe Business Catalyst (Discontinued)
Squarespace
7.4
Content taxonomy
Adobe Business Catalyst (Discontinued)
Squarespace
8.3
SEO support
Adobe Business Catalyst (Discontinued)
Squarespace
7.9
Bulk management
Adobe Business Catalyst (Discontinued)
Squarespace
6.2
Availability / breadth of extensions
Adobe Business Catalyst (Discontinued)
Squarespace
6.2
Community / comment management
Adobe Business Catalyst (Discontinued)
Squarespace
8.3

Pros

Adobe Business Catalyst (Discontinued)

  • Probably one of the easiest e-commerce platforms to work in, it does take setup, but compared to a lot of other e-commerce solutions, this is probably the best one that I have seen that can be designed and implemented custom.
  • Their template system works very well and allows you to create and re-use templates across Adobe Business Catalyst.
  • Their pre-built modules are great, giving people a great way to use common web elements without having to use a plug-in or find some solution, it is simply built in and generally works exactly as you would expect.
  • Adobe Business Catalyst is more of an all-around solution, providing elements that most smaller companies would have a hard time figuring out, since it includes the ability to build websites, send and track e-mails, analytics. It really is a powerful tool that would typically require a fair amount of coding knowledge and expertise but with the system already built, it can be easily modified and edited by those with limited or no coding knowledge at all.
Jonathan Hodak | TrustRadius Reviewer

Squarespace

  • Very robust how-to and troubleshooting guides – if you're trying to do something specific, a quick google search will lead you to a writeup by Squarespace of exactly the issue you're trying to solve. Comparing this to competitors where you're more or less on your own, Squarespace makes you feel confident that you can make any change you'd want.
  • Well-designed template sites – you'd have to try very hard to create an ugly site when you've got such robust templates to work with. Plus design fundamentals like ample white space and color palettes are built in to the design process.
  • Lots of options – Squarespace has beautifully-designed add-ons that clients ask for (such as adding a dynamic map to their site which shows their shop's location). These options require no jury-rigging and dovetail with the design of the site.
  • Unbreakable web design – there is no way to break your site, unlike with competitors where you're trying to cobble together plug-ins to make your site function how you'd want it.
Anonymous | TrustRadius Reviewer

Cons

Adobe Business Catalyst (Discontinued)

  • Multi Client Management: The dashboard for managing multiple clients as a reseller is a little difficult to get to. There is also no very easy way for me to manage multiple clients at once. I have to log into and out of individual client accounts to do billing or management.
  • Lack of Server support: There are certain server protocols and languages that are not supported using BC. For example I cannot build a custom php database and upload to BC. I am required to use their tools.
Dan Butler | TrustRadius Reviewer

Squarespace

  • The editing experience is VERY slow. Every time you switch in or out of an editor (page content, styles, etc), Squarespace takes 3-5 seconds to load, which is not a deal-breaker, but definitely annoying.
  • There's still no "real" way to set a background color on a given section. You can fake it by using a background image, which works, but what if you want a light background? Squarespace automatically makes the text white for any section, regardless of how bright the background is.
  • It's frustrating that Squarespace hasn't implemented some sort of variable system for fonts and colors. If you decide to change fonts or colors, you have to go around and update it in 50 million different places, which is a huge pain.
Andrew Folts | TrustRadius Reviewer

Likelihood to Renew

Adobe Business Catalyst (Discontinued)

Adobe Business Catalyst (Discontinued) 9.4
Based on 10 answers
Actually with Business Catalyst there is no renewal; once you are a partner, you are a partner for as long as you like. It is an investment in your business not simply a product you purchase...and as an investment in partnership with Adobe, both are committed to each other's success.
Pauline Kraus | TrustRadius Reviewer

Squarespace

Squarespace 10.0
Based on 4 answers
Unless our website requires significantly more functionality in the future, I can't see us terminating our contract
Emily Muhoberac | TrustRadius Reviewer

Usability

Adobe Business Catalyst (Discontinued)

Adobe Business Catalyst (Discontinued) 9.7
Based on 4 answers
Overall it is a "plug and play" interface. The majority of the work is done in other software interfaces. Managing billing, user roles and custom reports are all that you need to manage in the actual BC user interface. For my business this is an incredible benefit as I have to leave my preferred software less.
Dan Butler | TrustRadius Reviewer

Squarespace

Squarespace 10.0
Based on 3 answers
It's simple to use for someone who is really good with computers as well as those who are not. I've been using my personal squarespace for years and have also helped clients build a starting page which they are later able to manage theirselves.
Mandy Cramer | TrustRadius Reviewer

Reliability and Availability

Adobe Business Catalyst (Discontinued)

Adobe Business Catalyst (Discontinued) 9.0
Based on 4 answers
very few issues with availability
Jerry Dever | TrustRadius Reviewer

Squarespace

No score
No answers yet
No answers on this topic

Performance

Adobe Business Catalyst (Discontinued)

Adobe Business Catalyst (Discontinued) 8.2
Based on 1 answer
Very few issues
Jerry Dever | TrustRadius Reviewer

Squarespace

No score
No answers yet
No answers on this topic

Support Rating

Adobe Business Catalyst (Discontinued)

Adobe Business Catalyst (Discontinued) 8.8
Based on 6 answers
The support provided by Adobe is excellent. Though the knowledge base, forums, blogs and online chat questions most all answers can be found. In the event that you are unable to find an answer or you have a unique situation simply post a question to the forums. These forums are regularly monitored by Adobe and its users.
Pauline Kraus | TrustRadius Reviewer

Squarespace

Squarespace 10.0
Based on 2 answers
Help is available directly from the back end and uses full sentence searching to find answers to questions others may have asked before. With a ton of articles and support questions documents, it is very likely that your question has been answered. If not each page has the ability to open a direct email to support. Each case has a number and can be followed. Responses are often quick and have links and directions clearly stated
Angela Skees | TrustRadius Reviewer

Online Training

Adobe Business Catalyst (Discontinued)

Adobe Business Catalyst (Discontinued) 8.6
Based on 2 answers
bcgurus.comkiyuco
Jerry Dever | TrustRadius Reviewer

Squarespace

No score
No answers yet
No answers on this topic

Implementation Rating

Adobe Business Catalyst (Discontinued)

Adobe Business Catalyst (Discontinued) 9.8
Based on 4 answers
Pretty easy to do
Jerry Dever | TrustRadius Reviewer

Squarespace

No score
No answers yet
No answers on this topic

Alternatives Considered

Adobe Business Catalyst (Discontinued)

As far as the CMS for BC goes, there is none out there that compares. In the past we have utilized Joomla, Wordpress, Mambo, Drupal, Concrete 5 and others. None of them were as easy to use and train on that Adobe's Business Catalyst. Our alternative to BC is WordPress when our clients want a less expensive solution. For the most part that works OK but we have had issues with plugin incompatibility among other issues. We lost at least two clients because of similar issues. The other great part about BC's solution is that we can still work with our favorite site creation tool - Dreamweaver. The whole process continues to be more and more simplified with added features to the system. No other solution (that we've found) offers such an easy way to create custom web sites that are easily editable by our clients.
Jeff French | TrustRadius Reviewer

Squarespace

The ease of use was a massive plus in Squarespace's side. I have limited knowledge of HTML and web development. Squarespace won simply because of its user-friendliness and the low barrier to entry when it comes to creating a good looking website. Every alternative that I looked at was either more expensive or required more knowledge than I possessed.
Anonymous | TrustRadius Reviewer

Scalability

Adobe Business Catalyst (Discontinued)

Adobe Business Catalyst (Discontinued) 9.0
Based on 2 answers
It's easy to build small sites or large sites and there is lots of templating.
Jerry Dever | TrustRadius Reviewer

Squarespace

No score
No answers yet
No answers on this topic

Return on Investment

Adobe Business Catalyst (Discontinued)

  • As someone who uses it on behalf of other clients, our ROI with BC is definitely positive. We needed a mid-range CMS without huge licensing costs to satisfy mid-range clients who have some dynamic needs but doesn't need the expense or liability of enterprise level products. Without it we would have lost possible customers or taken bigger hits on projects because of the costs involved with satisfying their mid-level needs
  • Our clients are all usually very positive about the BC platform and are able to use it themselves which lessens our Support time/cost.
  • To use the Web App element,. which we do on almost every site, you need to pay for the highest plan. This brings along with it many features most of our clients would never use. A more basic plan with that Web App capability would be a big improvement on our costs.
John Reitz | TrustRadius Reviewer

Squarespace

  • My clients are very happy with the results they're getting from their websites.
  • They don't really manage the sites themselves, so can't really speak to the ease of use for them. However, I find it relatively easy to build good looking sites for them. This in turn makes it economical for them.
  • Making changes and updating their sites can be done relatively quickly. We can embed whatever elements they need, like video.
  • We can easily manage updates to their on-site SEO.
Robbin Block | TrustRadius Reviewer

Pricing Details

Adobe Business Catalyst (Discontinued)

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Squarespace

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Rating Summary

Likelihood to Recommend

Adobe Business Catalyst (Discontinued)
6.0
Squarespace
8.8

Likelihood to Renew

Adobe Business Catalyst (Discontinued)
9.4
Squarespace
10.0

Usability

Adobe Business Catalyst (Discontinued)
9.7
Squarespace
10.0

Reliability and Availability

Adobe Business Catalyst (Discontinued)
9.0
Squarespace

Performance

Adobe Business Catalyst (Discontinued)
8.2
Squarespace

Support Rating

Adobe Business Catalyst (Discontinued)
8.8
Squarespace
10.0

Online Training

Adobe Business Catalyst (Discontinued)
8.6
Squarespace

Implementation Rating

Adobe Business Catalyst (Discontinued)
9.8
Squarespace

Scalability

Adobe Business Catalyst (Discontinued)
9.0
Squarespace

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