Adobe Connect vs. BlueJeans Events (discontinued)

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Adobe Connect
Score 6.9 out of 10
N/A
Adobe Connect is a web conferencing platform that enables users to create presentations, online training materials, and learning modules. The product is entirely Adobe Flash-based and has several add-ons for customizing its software to suit each users’ unique needs.
$50
per host/per month
BlueJeans Events (discontinued)
Score 8.3 out of 10
N/A
BlueJeans Events was a cloud-based platform that enables presenters to interact over video and stream their event to thousands of viewers, supporting all-hands meetings, webinars and large-scale events. The product was acquired by Verizon in 2020, and discontinued in 2023.
$41.67
per month
Pricing
Adobe ConnectBlueJeans Events (discontinued)
Editions & Modules
Meetings
$50
per host/per month
Webinars & Learning
$130
per host/per month
Small Meetings
Free
Forever free for up to 3 participants
Events - Video Webinars 100 Attendees
$41.67
per month
Events - Video Webinars 200 Attendees
$50.00
per month
Events - Video Webinars 500 Attendees
$57.50
per month
Events - Large Scale Events (Up to 150k Attendees)
Custom Quote
Offerings
Pricing Offerings
Adobe ConnectBlueJeans Events (discontinued)
Free Trial
YesYes
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoYes
Entry-level Setup FeeNo setup feeOptional
Additional DetailsVIDEO WEBINAR / EVENT FEATURES Host an unlimited number of non-concurrent webinars 100, 200, 500 attendee plans available Maximum webinar duration is two hours Attendee registration workflow & reporting Moderator Dashboard delivers production controls in a single pane Attendee engagement - Chat, Raise Hand, Q&A with Up-Voting, & Live Polling No download, browser-based attendee experience Dolby Voice included for crystal-clear audio Widescale live streaming via Facebook Live Automated closed captioning for improved accessibility Intermission & Pause Broadcast feature Presenter prep room and attendee waiting area Online support only Live and Self Paced Training (free)
More Pricing Information
Community Pulse
Adobe ConnectBlueJeans Events (discontinued)
Top Pros
Top Cons
Features
Adobe ConnectBlueJeans Events (discontinued)
Performance & Compatibility of Online Events Software
Comparison of Performance & Compatibility of Online Events Software features of Product A and Product B
Adobe Connect
8.0
65 Ratings
1% above category average
BlueJeans Events (discontinued)
6.6
74 Ratings
21% below category average
High quality audio8.764 Ratings8.474 Ratings
High quality video7.264 Ratings00 Ratings
Low bandwidth requirements6.955 Ratings00 Ratings
Mobile support9.142 Ratings7.166 Ratings
Screen Sharing
Comparison of Screen Sharing features of Product A and Product B
Adobe Connect
7.7
64 Ratings
3% below category average
BlueJeans Events (discontinued)
-
Ratings
Desktop sharing8.064 Ratings00 Ratings
Whiteboards7.454 Ratings00 Ratings
Online Meetings / Events
Comparison of Online Meetings / Events features of Product A and Product B
Adobe Connect
7.9
65 Ratings
3% below category average
BlueJeans Events (discontinued)
8.1
73 Ratings
2% below category average
Calendar integration9.241 Ratings7.464 Ratings
Meeting initiation8.656 Ratings00 Ratings
Integrates with social media7.328 Ratings00 Ratings
Record meetings / events7.360 Ratings9.371 Ratings
Slideshows7.251 Ratings7.962 Ratings
Event registration00 Ratings9.132 Ratings
Online Events Collaboration
Comparison of Online Events Collaboration features of Product A and Product B
Adobe Connect
8.6
64 Ratings
3% above category average
BlueJeans Events (discontinued)
7.6
68 Ratings
10% below category average
Live chat9.462 Ratings00 Ratings
Audience polling8.255 Ratings8.956 Ratings
Q&A8.352 Ratings8.764 Ratings
Online Events Security
Comparison of Online Events Security features of Product A and Product B
Adobe Connect
8.9
60 Ratings
7% above category average
BlueJeans Events (discontinued)
6.6
68 Ratings
25% below category average
User authentication7.953 Ratings00 Ratings
Participant roles & permissions9.360 Ratings8.466 Ratings
Confidential attendee list9.448 Ratings7.356 Ratings
Reporting & Analytics
Comparison of Reporting & Analytics features of Product A and Product B
Adobe Connect
-
Ratings
BlueJeans Events (discontinued)
7.4
30 Ratings
3% below category average
Dashboards00 Ratings6.926 Ratings
Data exportability00 Ratings7.928 Ratings
Online Events Marketing
Comparison of Online Events Marketing features of Product A and Product B
Adobe Connect
-
Ratings
BlueJeans Events (discontinued)
6.5
24 Ratings
21% below category average
Branding options00 Ratings6.623 Ratings
Integration to Marketing Automation00 Ratings6.319 Ratings
Best Alternatives
Adobe ConnectBlueJeans Events (discontinued)
Small Businesses
ClickMeeting
ClickMeeting
Score 9.5 out of 10
ClickMeeting
ClickMeeting
Score 9.5 out of 10
Medium-sized Companies
ClickMeeting
ClickMeeting
Score 9.5 out of 10
ClickMeeting
ClickMeeting
Score 9.5 out of 10
Enterprises
Google Meet
Google Meet
Score 8.3 out of 10
ON24
ON24
Score 8.6 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
Adobe ConnectBlueJeans Events (discontinued)
Likelihood to Recommend
7.7
(92 ratings)
8.4
(74 ratings)
Likelihood to Renew
10.0
(27 ratings)
4.7
(11 ratings)
Usability
7.7
(36 ratings)
9.0
(15 ratings)
Availability
5.5
(1 ratings)
8.3
(3 ratings)
Performance
-
(0 ratings)
7.7
(44 ratings)
Support Rating
7.6
(31 ratings)
8.2
(5 ratings)
Online Training
7.5
(2 ratings)
-
(0 ratings)
Implementation Rating
7.9
(4 ratings)
8.8
(5 ratings)
Configurability
-
(0 ratings)
7.2
(2 ratings)
Product Scalability
5.0
(1 ratings)
8.3
(3 ratings)
Vendor post-sale
-
(0 ratings)
8.2
(1 ratings)
Vendor pre-sale
-
(0 ratings)
7.3
(1 ratings)
User Testimonials
Adobe ConnectBlueJeans Events (discontinued)
Likelihood to Recommend
Adobe
It is a great resource for evaluating, refining, and combining abilities and essential experiences in the growth of the sales team training; It is productive and lucrative in terms of distance knowledge transfer, and it reduces employee training financing and expenditures. I really like the ability to collaborate as a group on a huge research project even when we are not in the same country.
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Discontinued Products
BlueJeans Events is really well-suited for large attendance virtual events and meetings. It was perfect for many of the classes I've taken, as well as hosted, especially during the ongoing COVID-19 pandemic, where oftentimes in-person classes and interactions have been limited. I love how BlueJeans Events fosters meetings and interactions for large numbers of individuals, despite the fact that in-person meetings of this size have not entirely been feasible during the past year and a half.
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Pros
Adobe
  • Adobe Connect has presentation features like transitions and animations, which are important in communications.
  • Furthermore, Adobe Connect supports virtual events in the classroom, where training is done and knowledge acquired.
  • Lastly, Adobe Connect makes virtual meetings through conferencing effective and manageable at a minimal cost.
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Discontinued Products
  • Automatically generated reminder emails to registered attendees before the event.
  • Easy to host a panel and have them meet before the event goes live.
  • Moderator chat allows for those running the program to chat without all of the attendees seeing. This allows for you to address technical issues, program flow, etc.
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Cons
Adobe
  • The overall connection and lag sometimes are disruptive. This may not be due to the platform as a whole, connectivity, and strength of the signal is probably a factor but it can get glitchy sometimes.
  • More features for remote desktop options, whiteboarding, or screen sharing to actively resolve issues would be great while collaborating.
  • Online support or forums to help assist with issues aren't as prevalent as you think they'd be. More individual resources to assist with issues would be helpful.
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Discontinued Products
  • Reliability is the biggest challenge I see with BlueJeans. There are times when BlueJeans seems to handle the demands of a big company seamlessly, but then there are other times when BlueJeans runs into issues that I've seen affect entire offices for extended periods of time which creates a challenge for the teams who depend on BlueJeans to effectively run their remote meetings. While in the grand scheme of things, these outages have been few and far between, when they happen people aren't able to start their BlueJeans meetings and have to scramble for an alternate way to meet (while attendees are simultaneously having issues trying to dial into the BlueJeans meeting).
  • Aside from the occasional outage, the quality of the video and audio is pretty solid. With variables that are likely outside of the BlueJeans product (office connectivity, bandwidth issues, internal routing) there are times where BlueJeans would either lag or echo which would either impact the output for the host of the meeting (who likely has a room full of participants) or multiple attendees. It would be great to see BlueJeans enhance their packet handling in these cases to prioritize audio over video (and perhaps auto-adjust video quality when there are bandwidth issues).
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Likelihood to Renew
Adobe
The longer you use Adobe Connect, the longer you are likely to use it. Because you can build more and more resources over time, creating rooms that you re-use, recorded content you can repurpose, and tools that form the basis of ever increasing productivity, the more you use Connect, the more productive you become. Unlike competing products where, with every meeting you essentially start over -- setting up your resources for each meeting -- in my Connect rooms, I have highly tuned tools to accomplish my knowledge transfer goals. When I want to conduct another session - I send a link out to the appropriate room and instantly we are all focusing on getting a job done together. This ability of Adobe Connect to make you productive at an ever quickening rate is a competitive advantage
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Discontinued Products
We use it frequently and it has its advantages so I don't see better options for some kind of meetings. The quality of video and audio are great and that's what is very important to us. We like thing being professional. BlueJeans is simple and rich in possibilities. What's more, BlueJeans support is great and professional, they don't forget about their customers.
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Usability
Adobe
As sophisticated a product as Adobe Connect, the ease of use is outstanding. In my experience, even a user with very little knowledge of Adobe Connect can begin using and even leading sessions with very little training to get started with the basic features. Additional training is needed to become comfortable with the number of available features, but learning curve even for those is no steeper than would normally be expected from similar software.
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Discontinued Products
This rating comes from end user experience. When they step into a meeting, they get asked to put in SSO credentials if the meeting is restricted. In many cases, the meeting is open to anyone and staff needs to enter a name to continue. Some staff will forget to add a name and come in as a Guest. Call in options will only provide the phone number for the person calling in on the participant roster. This overall can be a little confusing for some, but to others this is a great service.
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Reliability and Availability
Adobe
No answers on this topic
Discontinued Products
BJ Events is Available always when we need it. There was no situation that we encountered an error or an outage. How are you doing this? :)
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Performance
Adobe
No answers on this topic
Discontinued Products
I think that BlueJeans Events is 7/10 because it's pretty efficient. The audio and video quality is pretty great. I've only had a few connectivity issues but otherwise, it's performed fine. The features are also impressive; I am a huge fan of being able to record my calls so that I can refer back to them whenever necessary.
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Support Rating
Adobe
The customer support of Adobe connect is professional and well-skilled for resolving our minor and major issues. Moreover, it has almost all the features that will provide you a secure connection, with people across the world. Education institutes can also implement this software. On the basis of its quality and technology, I will surely advise you to try it once.
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Discontinued Products
I really like site bluejeans.com and how simple it is.You can find there instructions, tips and how to create event or secure it! Of course FAQ is always useful and that's what you can find there too! Of course there is contact to support team which I remember was great and professional. Support Team really cares about their customers and don't forget about them. It feels like you can always count on them and reach out with any kind of question(s) which I think is very important.
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Online Training
Adobe
The ability to have most of the functionality of a full LMS at a fraction of the cost is huge. I can create manage and deploy both synchronous and asynchronous training based on the situation and all of my training is tracked through a series of easily created reports
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Discontinued Products
No answers on this topic
Implementation Rating
Adobe
Prices do not seem to vary much among resellers of the Adobe Connect hosted license; the only price variation you're likely to find are among the audio providers. When implementing, you may also wish to look into expanding the amount of storage you are allowed on the server to avoid any problems later on as your library of files starts to build up
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Discontinued Products
Important to gather all infroamtion from client and ensure all basis are acknowledged before actually doing the installation of equipment
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Alternatives Considered
Adobe
Actually, it was the other way around....we were using Adobe Connect, company-wide, then switched over to Zoom, mostly, I think, as a cost-cutting measure. But some Learning & Development folks campaigned to be allowed to retain some Adobe Connect licenses (for example, one L&D area had literally over 250 room layouts that their course facilitators could just jump into and use to deliver a course on short notice), which also allows some of us to continue to publish Presenter and Captivate modules to the Adobe server. (But, even those of us who still have Adobe Connect licenses use Zoom for most regular business meetings.)
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Discontinued Products
BlueJeans Events is an all-in-one platform that works well when used as a moderator and as part of the audience. The feature that was useful was the practice session it allowed us to do for our tech check. Made the day of our event less stressful.
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Scalability
Adobe
No answers on this topic
Discontinued Products
We've been using BJ Events with big event and it worked as good as smaller one. All meetings were international and it didn't seem like it at all, I mean the quality was great. Maybe time delay was noticeable sometimes (sound to video) but it might also be caused by poor quality of internet connection.
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Return on Investment
Adobe
  • Save on time - our instructors and people that use the platform can teach more classes and more often than in-person training and time traveling.
  • We cut down on spending. When we offer training using Connect - we do not have to spend on meals, hard copy materials, and reserving a venue to deliver training.
  • We increase our training sales significantly but offering Connect as an alternative - any unforeseen cancellations to a public class can result in transferring to a remote online Connected class.
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Discontinued Products
  • There has certainly been significant cost savings on travel, particularly for internal communications. We have also found that BlueJeans has been better than other client systems like Webex. For example, we regularly switch to using BlueJeans over customer systems (Webex, Skype for Business).
  • Certainly meetings are shorter and more productive, specifically our daily standup meetings with remote users.
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ScreenShots

BlueJeans Events (discontinued) Screenshots

Screenshot of This is the event interface as it appears to event moderators.Screenshot of The presenter interface allows up to 150 on-camera speakers to host events.Screenshot of Join from any video-enabled room, computer, or mobile device. Access events on browsers without downloading an app.