What users are saying about
Top Rated
150 Ratings
4 Ratings
Top Rated
150 Ratings
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Score 7.9 out of 101
4 Ratings
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Score 7 out of 101

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Likelihood to Recommend

Adobe Experience Manager

Adobe Experience Manager is well suited for businesses with a lot of information or depth, or businesses that must manage multiple websites simultaneously. I picture this being a great tool for insurance companies, financial communities, etc. I do not believe it is well suited to more creative businesses. Despite images of Illustrator of Photoshop that you may conjure when you hear Adobe, Adobe Experience Manager is ill-suited to the kinds of creatives who thrive with those types of programs.
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CommonSpot

Commonspot is well suited for web content management to be conducted by individuals with low-level web skills.
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Feature Rating Comparison

Security

Adobe Experience Manager
8.2
CommonSpot
7.0
Role-based user permissions
Adobe Experience Manager
8.2
CommonSpot
7.0

Platform & Infrastructure

Adobe Experience Manager
7.6
CommonSpot
API
Adobe Experience Manager
7.5
CommonSpot
Internationalization / multi-language
Adobe Experience Manager
7.7
CommonSpot

Web Content Creation

Adobe Experience Manager
7.0
CommonSpot
6.3
WYSIWYG editor
Adobe Experience Manager
8.2
CommonSpot
Code quality / cleanliness
Adobe Experience Manager
7.0
CommonSpot
6.0
Admin section
Adobe Experience Manager
7.5
CommonSpot
6.5
Page templates
Adobe Experience Manager
6.9
CommonSpot
7.0
Library of website themes
Adobe Experience Manager
5.5
CommonSpot
7.0
Mobile optimization / responsive design
Adobe Experience Manager
7.0
CommonSpot
Publishing workflow
Adobe Experience Manager
8.0
CommonSpot
7.0
Form generator
Adobe Experience Manager
6.3
CommonSpot
4.0

Web Content Management

Adobe Experience Manager
6.1
CommonSpot
7.7
Content taxonomy
Adobe Experience Manager
6.6
CommonSpot
7.5
SEO support
Adobe Experience Manager
6.5
CommonSpot
7.0
Bulk management
Adobe Experience Manager
6.1
CommonSpot
8.0
Availability / breadth of extensions
Adobe Experience Manager
6.1
CommonSpot
7.0
Community / comment management
Adobe Experience Manager
5.4
CommonSpot
9.0

Pros

  • It's a drag and drop kind of platform, so building pages is very easy and you don't need coding abilities.
  • The ability to copy existing blocks and section from other pages is excellent! Instead of creating content from scratch, you can actually copy the section you want from an existing page, and paste it in your new page and update the content. This saves a lot of time!
  • The block/brick system is very clean and the results look very good!
  • You can easily embed videos from Youtube only by adding the Youtube ID. Very easy!
Vanessa Suarez profile photo
  • CommonSpot allows any person with basic web abilities to edit and maintain sites.
  • CommonSpot allows anyone with basic web abilities to focus on content management and to not be consumed with the complexities of HTML .
  • My organization's marketers are able to optimize digital content and email campaigns across all web channels especially social media.
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Cons

  • The move to the new interface for authoring is drastically different from the previous interface. Moving has been difficult.
  • Since it is so customizable, a talented web dev team is needed to make all the parts.
  • It is not easy to tell if the page is live or draft in the new interface.
  • Integration with non-Adobe marketing automation tools is very difficult.
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  • Commonspot needs to improve on its authoring feature. It is impossible to author on more than one page at a time . (One must always click on "View work on all changes") before switching between pages otherwise, the changes will not be saved.
  • CommonSpot does not support sharing the definition of any custom element or any template layouts. Therefore, one must recreate these in each site.
  • In Commonspot, a user who has to manage content in multiple sites will have to log in to each site to see and act on any actions.
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Likelihood to Renew

Adobe Experience Manager9.0
Based on 5 answers
Adobe CQ has training classes that you can be in or watch to get a better understanding. They have some of the best customer support so if you run into any problems you can just contact them put a ticket in and they will fix it or work with you to fix the problem or issue you are running into.
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No score
No answers yet
No answers on this topic

Usability

Adobe Experience Manager10.0
Based on 2 answers
I personally feel that AEM is very intuitive to use from an authoring standpoint. The entire CMS was engineered around the author. Everything about AEM is geared to helping authors generate and maintain content. There are ways that tool tips can be customized so that any individual could simply hover over and be guided step by step on how to author web content
Vagner Polund profile photo
CommonSpot8.0
Based on 1 answer
I had no previous background in content management, and found it very easy to use. If I could figure it out, I am pretty certain that just about anyone else could as well.
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Support

Adobe Experience Manager9.0
Based on 1 answer
Its so far the best Content Management System, available in market.
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No score
No answers yet
No answers on this topic

Implementation

Adobe Experience Manager8.7
Based on 2 answers
Depending on your individual needs, It is really quite simple to create an authoring experience for a website that looks really good. I have been part of many implementations and many teams and have seen many projects that were super successful and others that were not implemented well. AEM has room for a lot of flexibility in the implementation process compared to other CMS like SharePoint
Vagner Polund profile photo
No score
No answers yet
No answers on this topic

Alternatives Considered

We have used both Hybris and AEM, Hybris for e-commerce site and AEM for front facing site. Generally we prefer AEM due to the ease of use and user friendliness, as well as improved interface
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Commonspot works in tandem with Zendesk very well to accomplish tasks an an efficient manner.
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Return on Investment

  • AEM allows authors to push content live in a matter of minutes. This has greatly increased launch times for business.
  • Good integration with Adobe Marketing suite allows for analytics.
  • Poor documentation of the system proves a challenge for developers and administrators.
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  • Better customer service
  • Improved accountability as it regards tracking the tasks assigned to which employee
  • Improved accountability led to increased employee efficiency
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Pricing Details

Adobe Experience Manager

General
Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No
Additional Pricing Details

CommonSpot

General
Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No
Additional Pricing Details