What users are saying about

Adobe Experience Manager

Top Rated
147 Ratings

IBM ECM

11 Ratings

Adobe Experience Manager

Top Rated
147 Ratings
Score 8 out of 101

IBM ECM

11 Ratings
Score 6.7 out of 101

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Likelihood to Recommend

Adobe Experience Manager

If you have a number of smaller parts of your organization that you want to maintain the same look & feel as the rest of the organization, it is easy to create a base site and then let them customize. Also, if you have contributors of content who are not involved in the web site maintenance - our professors, for example - they can enter the text on a basic page which is then incorporated through tagging
Diana Williams profile photo

IBM ECM

The choice of the IBM ECM product mainly depends on the the following question. What type content you are planning to store and how you are going to use the content?
Prabhakar Digumarthi profile photo

Feature Rating Comparison

Security

Adobe Experience Manager
8.1
IBM ECM
Role-based user permissions
Adobe Experience Manager
8.1
IBM ECM

Platform & Infrastructure

Adobe Experience Manager
7.7
IBM ECM
API
Adobe Experience Manager
7.5
IBM ECM
Internationalization / multi-language
Adobe Experience Manager
7.9
IBM ECM

Web Content Creation

Adobe Experience Manager
7.1
IBM ECM
WYSIWYG editor
Adobe Experience Manager
8.3
IBM ECM
Code quality / cleanliness
Adobe Experience Manager
6.9
IBM ECM
Admin section
Adobe Experience Manager
7.2
IBM ECM
Page templates
Adobe Experience Manager
6.9
IBM ECM
Library of website themes
Adobe Experience Manager
5.8
IBM ECM
Mobile optimization / responsive design
Adobe Experience Manager
8.0
IBM ECM
Publishing workflow
Adobe Experience Manager
7.8
IBM ECM
Form generator
Adobe Experience Manager
6.0
IBM ECM

Web Content Management

Adobe Experience Manager
6.3
IBM ECM
Content taxonomy
Adobe Experience Manager
7.2
IBM ECM
SEO support
Adobe Experience Manager
6.9
IBM ECM
Bulk management
Adobe Experience Manager
5.4
IBM ECM
Availability / breadth of extensions
Adobe Experience Manager
6.5
IBM ECM
Community / comment management
Adobe Experience Manager
5.3
IBM ECM

Pros

  • Media library and asset management is simplified, separating storage and also allowing developers to manage the workflow of the publishing process.
  • No addition of API services are required, using the same requests and data access layer for both front end and back end development simplifies the project lifecycle.
  • Duplicating code is easy, developers can simply copy components and reuse or rework for each use case.
Mike Plant profile photo
  • The content engine which manages documents is the best part of IBM ECM suite. The Content Engine is pretty stable. We faced several issues with 3.5 version. But since 4.5 its pretty stable
  • The process engine part used to be really bad . But its improved a lot. I still believe there is opportunity to simplify the workflow development and deployment and debugging.
  • Custom application to access CE and PE (like providing web service to manage doc,initiate workflows etc.,) is also OK
No photo available

Cons

  • A lot of the OOB (Out Of the Box) components are still a little buggy and not fully ready to go without some minor tweaks.
  • Since the software was acquired not too long ago by Adobe, a lot of Adobe integrated solutions are not fully baked yet. That is getting better with time.
Vagner Polund profile photo
  • Process engine is something that needs improvement . The workflow design ,development and debugging should be simplified. Currently its not as bad as it used to be in older versions (like 3.5) but still the PE should work smoothly and dev and admin life should be made easier
  • When you have complex workflows, managing the PE system is difficult. Making the application change is also very difficult.
No photo available

Likelihood to Renew

Adobe Experience Manager9.0
Based on 5 answers
I'll continue to use this product for many years. Adobe is making it clear they are taking customer feedback seriously and there continues to be growing demand for Adobe CQ implementations. As a developer, I find that there is still lots of room in this platform to try new techniques and really keep our implementations up to par with the latest standards.
Curtis Mortensen profile photo
IBM ECM8.6
Based on 6 answers
There is no plan to change ECM at organizational level. Replacing products and changing custom applications involves lot of effort
No photo available

Usability

Adobe Experience Manager10.0
Based on 2 answers
I personally feel that AEM is very intuitive to use from an authoring standpoint. The entire CMS was engineered around the author. Everything about AEM is geared to helping authors generate and maintain content. There are ways that tool tips can be customized so that any individual could simply hover over and be guided step by step on how to author web content
Vagner Polund profile photo
IBM ECM7.3
Based on 1 answer
The end-user experience is excellent. The Administration experience needs some more work.
Eric Walk profile photo

Support

Adobe Experience Manager9.0
Based on 1 answer
Its so far the best Content Management System, available in market.
No photo available
No score
No answers yet
No answers on this topic

Implementation

Adobe Experience Manager8.7
Based on 2 answers
Depending on your individual needs, It is really quite simple to create an authoring experience for a website that looks really good. I have been part of many implementations and many teams and have seen many projects that were super successful and others that were not implemented well. AEM has room for a lot of flexibility in the implementation process compared to other CMS like SharePoint
Vagner Polund profile photo
No score
No answers yet
No answers on this topic

Alternatives Considered

We selected Adobe CQ mostly for the ease of page authoring in brought to our non-technical staff. Powerful and simple UI widgets made it very simple for our merchandiser to create, edit and publish new pages. It also allowed us to customize those widgets to fit their needs while keeping the same clean experience. We also saw a plus in the ability to run activation workflows based on our own organization hierarchy, which helped make sure the right pages were exposed to the right eyes before going live. Overall, it was the mixture of user-friendliness of the authoring interface with the robustness of the technology stack that convinced us to go with CQ.
Fernando Galeano profile photo
Our relationship with IBM is long standing. We have been Gold Partners for some time and are viewed by many internal groups as their Go To partner for large ECM deployments. Most of our systems engineers hold multiple certifications as solutions developers. Our clients are national and international. The support we receive from IBM has been excellent and our partnership with them on numerous projects has been excellent.
Gary Douglas profile photo

Return on Investment

  • Improvement in customer service, as the companies are able to update their product/service offerings as soon as any updates are made.
  • Increased marketing presence and quicker response to changing market trends.
  • Avoiding legal and regulatory obstacles by creating a more consistent content across the organization.
Tea Dejanovic profile photo
  • We were able to replace manual document management and manual verification and approval of proof of document with IBM ECM
  • Initially we had several issues but it was OK when the environment and applications were stabilized. We had issues with old version of products, but the product is almost stable since 4.5 version
  • Workflow part has some issues and caused some delays in processing and also resulted in some manual processing
No photo available

Pricing Details

Adobe Experience Manager

General
Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No
Additional Pricing Details

IBM ECM

General
Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No
Additional Pricing Details