What users are saying about
Top Rated
153 Ratings
11 Ratings
Top Rated
153 Ratings
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Score 7.9 out of 101
11 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow'>trScore algorithm: Learn more.</a>
Score 6.7 out of 101

Add comparison

Likelihood to Recommend

Adobe Experience Manager

Adobe is an enterprise level software that is best suited for large amounts of web content. The entire web management experience is engineered around the author. It is a large solution with many capabilities readily available to you out of the box.
Vagner Polund profile photo

IBM ECM

Again, I like to think of my association and usage of IBM Case Manager V.5.2. Please keep in mind that this is only one component of the IBM Enterprise Content Management suite of products. I believe IBM Case Manager is an ideal solution for medium to large companies looking to automate lnad
Gary Douglas profile photo

Feature Rating Comparison

Security

Adobe Experience Manager
8.2
IBM ECM
Role-based user permissions
Adobe Experience Manager
8.2
IBM ECM

Platform & Infrastructure

Adobe Experience Manager
7.6
IBM ECM
API
Adobe Experience Manager
7.4
IBM ECM
Internationalization / multi-language
Adobe Experience Manager
7.8
IBM ECM

Web Content Creation

Adobe Experience Manager
7.0
IBM ECM
WYSIWYG editor
Adobe Experience Manager
8.3
IBM ECM
Code quality / cleanliness
Adobe Experience Manager
7.0
IBM ECM
Admin section
Adobe Experience Manager
7.5
IBM ECM
Page templates
Adobe Experience Manager
6.9
IBM ECM
Library of website themes
Adobe Experience Manager
5.5
IBM ECM
Mobile optimization / responsive design
Adobe Experience Manager
6.9
IBM ECM
Publishing workflow
Adobe Experience Manager
7.9
IBM ECM
Form generator
Adobe Experience Manager
6.3
IBM ECM

Web Content Management

Adobe Experience Manager
6.1
IBM ECM
Content taxonomy
Adobe Experience Manager
6.6
IBM ECM
SEO support
Adobe Experience Manager
6.4
IBM ECM
Bulk management
Adobe Experience Manager
6.1
IBM ECM
Availability / breadth of extensions
Adobe Experience Manager
6.0
IBM ECM
Community / comment management
Adobe Experience Manager
5.3
IBM ECM

Pros

  • Easily searchable with the proper meta data
  • Creating links to assets, publishing assets and sharing assets is very easy and fast
  • Uploading files and creating folders is fast and easy
Meghan Hays profile photo
  • It provides easy to use administrative tools to work with the product.
  • Good documentation on the production is available which makes it easier to use.
  • It supports high availability architecture
Prabhakar Digumarthi profile photo

Cons

  • Adding meta data to batch files would make it much more efficient
  • You still need to convert any Word or Excel docs to PDFs if this was on auto when you have multiple files, it would also save time
Meghan Hays profile photo
  • Process engine is something that needs improvement . The workflow design ,development and debugging should be simplified. Currently its not as bad as it used to be in older versions (like 3.5) but still the PE should work smoothly and dev and admin life should be made easier
  • When you have complex workflows, managing the PE system is difficult. Making the application change is also very difficult.
No photo available

Likelihood to Renew

Adobe Experience Manager9.0
Based on 5 answers
Adobe CQ has training classes that you can be in or watch to get a better understanding. They have some of the best customer support so if you run into any problems you can just contact them put a ticket in and they will fix it or work with you to fix the problem or issue you are running into.
No photo available
IBM ECM8.6
Based on 6 answers
For all the things I have already mentioned. As far as I am concerned, for large enterprise deployments of content management systems, there just is no better player in the industry. They have and create excellent products that WORK, and the support and enthusiasm we get from the parent is sensational.
Gary Douglas profile photo

Usability

Adobe Experience Manager10.0
Based on 2 answers
I personally feel that AEM is very intuitive to use from an authoring standpoint. The entire CMS was engineered around the author. Everything about AEM is geared to helping authors generate and maintain content. There are ways that tool tips can be customized so that any individual could simply hover over and be guided step by step on how to author web content
Vagner Polund profile photo
IBM ECM7.3
Based on 1 answer
The end-user experience is excellent. The Administration experience needs some more work.
Eric Walk profile photo

Support

Adobe Experience Manager9.0
Based on 1 answer
Its so far the best Content Management System, available in market.
No photo available
No score
No answers yet
No answers on this topic

Implementation

Adobe Experience Manager8.7
Based on 2 answers
Depending on your individual needs, It is really quite simple to create an authoring experience for a website that looks really good. I have been part of many implementations and many teams and have seen many projects that were super successful and others that were not implemented well. AEM has room for a lot of flexibility in the implementation process compared to other CMS like SharePoint
Vagner Polund profile photo
No score
No answers yet
No answers on this topic

Alternatives Considered

It really comes down to how much money you are willing to spend (Adobe is more) and the skill set of your developers (Sitecore is .NET vs. Adobe is Java).
No photo available
Our relationship with IBM is long standing. We have been Gold Partners for some time and are viewed by many internal groups as their Go To partner for large ECM deployments. Most of our systems engineers hold multiple certifications as solutions developers. Our clients are national and international. The support we receive from IBM has been excellent and our partnership with them on numerous projects has been excellent.
Gary Douglas profile photo

Return on Investment

  • Difficult to calculate ROI, which would likely only be measured by time savings and improved SEO.
  • Takes time, which lowers productivity, to get up and running smoothly when first adopted.
  • Ensures we're using best practices, including maximizing SEO and more, through check lists and evaluations/ratings.
Courtney E. Howard profile photo
  • We have seen our customers realize increased employee efficiency by reducing the amount of time it takes to process a transaction.
  • We have seen improvements in customer service because information can be made more readily available to customer service personnel who are fielding service calls.
  • We have seen improvements in decision making because processing-related statistics are more readily available to the managers who need the input to make quality business decisions that affect the day-to-day operations.
Scott Maloney profile photo

Pricing Details

Adobe Experience Manager

General
Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No
Additional Pricing Details

IBM ECM

General
Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No
Additional Pricing Details