What users are saying about
Top Rated
150 Ratings
20 Ratings
Top Rated
150 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow'>trScore algorithm: Learn more.</a>
Score 7.9 out of 101
20 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow'>trScore algorithm: Learn more.</a>
Score 8.7 out of 101

Add comparison

Likelihood to Recommend

Adobe Experience Manager

Adobe is an enterprise level software that is best suited for large amounts of web content. The entire web management experience is engineered around the author. It is a large solution with many capabilities readily available to you out of the box.
Vagner Polund profile photo

Mule ESB

Mule works well in a large enterprise. Smaller companies may want to look at the Open Source version which lowers the investment. Mule handles complicated and straight forward transactions well. Mule Support can assist with foundational components and design paradigms, making it easier for developers to be on-boarded to build out the services required by the Business Unit.
No photo available

Feature Rating Comparison

Security

Adobe Experience Manager
8.2
Mule ESB
Role-based user permissions
Adobe Experience Manager
8.2
Mule ESB

Platform & Infrastructure

Adobe Experience Manager
7.6
Mule ESB
API
Adobe Experience Manager
7.5
Mule ESB
Internationalization / multi-language
Adobe Experience Manager
7.7
Mule ESB

Web Content Creation

Adobe Experience Manager
7.0
Mule ESB
WYSIWYG editor
Adobe Experience Manager
8.2
Mule ESB
Code quality / cleanliness
Adobe Experience Manager
7.0
Mule ESB
Admin section
Adobe Experience Manager
7.5
Mule ESB
Page templates
Adobe Experience Manager
6.9
Mule ESB
Library of website themes
Adobe Experience Manager
5.5
Mule ESB
Mobile optimization / responsive design
Adobe Experience Manager
7.0
Mule ESB
Publishing workflow
Adobe Experience Manager
8.0
Mule ESB
Form generator
Adobe Experience Manager
6.3
Mule ESB

Web Content Management

Adobe Experience Manager
6.1
Mule ESB
Content taxonomy
Adobe Experience Manager
6.6
Mule ESB
SEO support
Adobe Experience Manager
6.5
Mule ESB
Bulk management
Adobe Experience Manager
6.1
Mule ESB
Availability / breadth of extensions
Adobe Experience Manager
6.1
Mule ESB
Community / comment management
Adobe Experience Manager
5.4
Mule ESB

Pros

  • Manages web content with an intuitive WYSIWYG authoring experience.
  • Manages Digital Assets used by your website such as images, audio, documents, etc.
  • Creates an simple easy to use experience to generate web content. Centers all web content generation around the author.
Vagner Polund profile photo
  • Connectors allow for easy integration
  • Design of services allows for reuse
  • Great support community available
  • Services may be deployed to the Cloud
No photo available

Cons

  • Steep learning curve for both Authors and Developers when it comes to customized components and workflows.
  • Development community is small and somewhat closed. It keeps growing with the years as CQ becomes more popular, which is a good thing.
  • Expensive, both to purchase, train and certify. This makes it harder to learn unless companies are willing to spend thousands on official training.
Fernando Galeano profile photo
  • Make sure to not over-engineer shared components. It can complicate development
  • Create a roadmap for where you are going - if not, you may miss components
  • I suggest getting support, otherwise it could be a difficult learning curve
No photo available

Likelihood to Renew

Adobe Experience Manager9.0
Based on 5 answers
We had and still have a fantastic experience using Adobe CQ. Lots of flexibility, great integration with other Adobe products we already use and a powerful technology make it a great fit for our corporate environment. Also as the community grows, it makes it easier to network with other developers and users to get new ideas on how to continue to get the best out of the software.
Fernando Galeano profile photo
No score
No answers yet
No answers on this topic

Usability

Adobe Experience Manager10.0
Based on 2 answers
I personally feel that AEM is very intuitive to use from an authoring standpoint. The entire CMS was engineered around the author. Everything about AEM is geared to helping authors generate and maintain content. There are ways that tool tips can be customized so that any individual could simply hover over and be guided step by step on how to author web content
Vagner Polund profile photo
No score
No answers yet
No answers on this topic

Support

Adobe Experience Manager9.0
Based on 1 answer
Its so far the best Content Management System, available in market.
No photo available
No score
No answers yet
No answers on this topic

Implementation

Adobe Experience Manager8.7
Based on 2 answers
Depending on your individual needs, It is really quite simple to create an authoring experience for a website that looks really good. I have been part of many implementations and many teams and have seen many projects that were super successful and others that were not implemented well. AEM has room for a lot of flexibility in the implementation process compared to other CMS like SharePoint
Vagner Polund profile photo
No score
No answers yet
No answers on this topic

Alternatives Considered

We have used both Hybris and AEM, Hybris for e-commerce site and AEM for front facing site. Generally we prefer AEM due to the ease of use and user friendliness, as well as improved interface
No photo available
It is a great product, just very expensive and did not have the connectors. For larger companies it works well and is very reliable, but it requires special skills and support staff to manage the performance and scaling attributes. Both tools can do the job, it just depends on the funding and the talent pool available
No photo available

Return on Investment

  • Lead generation through rapid campaign launches
  • Reduce the reliance on IT
  • Regular content refresh making the company more active and present
No photo available
  • Created a means to have a synergy with developers - quickly made us productive
  • Ease of integration with Mule connectors - quicker releases
  • Initial configuration was a challenge. Would have been more challenging without Mule Support
No photo available

Pricing Details

Adobe Experience Manager

General
Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No
Additional Pricing Details

Mule ESB

General
Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No
Additional Pricing Details