What users are saying about
Top Rated
153 Ratings
1 Ratings
Top Rated
153 Ratings
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Score 7.9 out of 101
1 Ratings
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Score 9.1 out of 101

Add comparison

Likelihood to Recommend

Adobe Experience Manager

Adobe is an enterprise level software that is best suited for large amounts of web content. The entire web management experience is engineered around the author. It is a large solution with many capabilities readily available to you out of the box.
Vagner Polund profile photo

Zoomin

Zoomin is best suited for an organization that uses DITA or other forms of structured authoring in at least one department. The structure provided by DITA will lay the foundation for all other types of content that are imported into Zoomin.
Megan Gilhooly profile photo

Feature Rating Comparison

Security

Adobe Experience Manager
8.2
Zoomin
Role-based user permissions
Adobe Experience Manager
8.2
Zoomin

Platform & Infrastructure

Adobe Experience Manager
7.6
Zoomin
API
Adobe Experience Manager
7.4
Zoomin
Internationalization / multi-language
Adobe Experience Manager
7.8
Zoomin

Web Content Creation

Adobe Experience Manager
7.0
Zoomin
WYSIWYG editor
Adobe Experience Manager
8.3
Zoomin
Code quality / cleanliness
Adobe Experience Manager
7.0
Zoomin
Admin section
Adobe Experience Manager
7.5
Zoomin
Page templates
Adobe Experience Manager
6.9
Zoomin
Library of website themes
Adobe Experience Manager
5.5
Zoomin
Mobile optimization / responsive design
Adobe Experience Manager
6.9
Zoomin
Publishing workflow
Adobe Experience Manager
7.9
Zoomin
Form generator
Adobe Experience Manager
6.3
Zoomin

Web Content Management

Adobe Experience Manager
6.1
Zoomin
Content taxonomy
Adobe Experience Manager
6.6
Zoomin
SEO support
Adobe Experience Manager
6.4
Zoomin
Bulk management
Adobe Experience Manager
6.1
Zoomin
Availability / breadth of extensions
Adobe Experience Manager
6.0
Zoomin
Community / comment management
Adobe Experience Manager
5.3
Zoomin

Pros

  • Allows non-technical staff to author and publish content by focusing on the content itself and the needs of a given campaign instead of technical implementations.
  • Content workflows allow varying degrees of complexity for content review and quality assurance before providing approvals on any piece before going live.
  • Development teams can build very robust and complex component for handling virtually all posible needs: from integrating back-end web services to UI Widgets for content authoring; from multisite suites to multi-language components, CQ can handle it all thanks to the power of Java and the flexibility of Sling and JCR.
  • Easy to scale for high-traffic sites and thanks to the Publisher/Dispatcher infrastructure, very flexible for caching and load balancing.
Fernando Galeano profile photo
  • The biggest advantage to using Zoomin is the care and loyalty of their people. No matter what occurred throughout the process, they were with us 100%.
  • The Zoomin product is one of the few DITA compatible products I've seen that presents a current and professional interface.
  • Zoomin's roadmap is impressive and I've actually seen first-hand that they really do make good on items on their roadmap!
Megan Gilhooly profile photo

Cons

  • Cost. AEM is expensive.
  • Touch UI not as intuitive as classic UI.
No photo available
  • Zoomin's SalesForce integration is a must finish. It's almost there, but they haven't been able to get Salesforce to certify it.
Megan Gilhooly profile photo

Likelihood to Renew

Adobe Experience Manager9.0
Based on 5 answers
If I had the choice to renew, I would. Adobe CQ is one of the better CMS's I've been able to use. It's well organized, fast and easy to use. Although it is a little high in price, the fact that it does a good job justifies the decision to renew
Cassie Lyn Dusute profile photo
No score
No answers yet
No answers on this topic

Usability

Adobe Experience Manager10.0
Based on 2 answers
I personally feel that AEM is very intuitive to use from an authoring standpoint. The entire CMS was engineered around the author. Everything about AEM is geared to helping authors generate and maintain content. There are ways that tool tips can be customized so that any individual could simply hover over and be guided step by step on how to author web content
Vagner Polund profile photo
No score
No answers yet
No answers on this topic

Support

Adobe Experience Manager9.0
Based on 1 answer
Its so far the best Content Management System, available in market.
No photo available
No score
No answers yet
No answers on this topic

Implementation

Adobe Experience Manager8.7
Based on 2 answers
Depending on your individual needs, It is really quite simple to create an authoring experience for a website that looks really good. I have been part of many implementations and many teams and have seen many projects that were super successful and others that were not implemented well. AEM has room for a lot of flexibility in the implementation process compared to other CMS like SharePoint
Vagner Polund profile photo
No score
No answers yet
No answers on this topic

Alternatives Considered

Websphere is antiquated
Nadia Sweeting, MS profile photo
No answers on this topic

Return on Investment

  • Difficult to calculate ROI, which would likely only be measured by time savings and improved SEO.
  • Takes time, which lowers productivity, to get up and running smoothly when first adopted.
  • Ensures we're using best practices, including maximizing SEO and more, through check lists and evaluations/ratings.
Courtney E. Howard profile photo
  • Our new Zoomin based interface increased traffic to our doc site by 600%.
  • The new Zoomin based site decreased traffic to the support portal by 10-20% for all segments of the business.
  • Customer comments provided positive results as customers started to see we were making much needed improvement.
Megan Gilhooly profile photo

Screenshots

Adobe Experience Manager

Pricing Details

Adobe Experience Manager

General
Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No
Additional Pricing Details

Zoomin

General
Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No
Additional Pricing Details