What users are saying about

Adobe Experience Manager

Top Rated
147 Ratings

Zoomin

1 Ratings

Adobe Experience Manager

Top Rated
147 Ratings
Score 8 out of 101

Zoomin

1 Ratings
Score 9.1 out of 101

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Likelihood to Recommend

Adobe Experience Manager

If you have a number of smaller parts of your organization that you want to maintain the same look & feel as the rest of the organization, it is easy to create a base site and then let them customize. Also, if you have contributors of content who are not involved in the web site maintenance - our professors, for example - they can enter the text on a basic page which is then incorporated through tagging
Diana Williams profile photo

Zoomin

Zoomin is best suited for an organization that uses DITA or other forms of structured authoring in at least one department. The structure provided by DITA will lay the foundation for all other types of content that are imported into Zoomin.
Megan Gilhooly profile photo

Feature Rating Comparison

Security

Adobe Experience Manager
8.1
Zoomin
Role-based user permissions
Adobe Experience Manager
8.1
Zoomin

Platform & Infrastructure

Adobe Experience Manager
7.7
Zoomin
API
Adobe Experience Manager
7.5
Zoomin
Internationalization / multi-language
Adobe Experience Manager
7.9
Zoomin

Web Content Creation

Adobe Experience Manager
7.1
Zoomin
WYSIWYG editor
Adobe Experience Manager
8.3
Zoomin
Code quality / cleanliness
Adobe Experience Manager
6.9
Zoomin
Admin section
Adobe Experience Manager
7.2
Zoomin
Page templates
Adobe Experience Manager
6.9
Zoomin
Library of website themes
Adobe Experience Manager
5.8
Zoomin
Mobile optimization / responsive design
Adobe Experience Manager
8.0
Zoomin
Publishing workflow
Adobe Experience Manager
7.8
Zoomin
Form generator
Adobe Experience Manager
6.0
Zoomin

Web Content Management

Adobe Experience Manager
6.3
Zoomin
Content taxonomy
Adobe Experience Manager
7.2
Zoomin
SEO support
Adobe Experience Manager
6.9
Zoomin
Bulk management
Adobe Experience Manager
5.4
Zoomin
Availability / breadth of extensions
Adobe Experience Manager
6.5
Zoomin
Community / comment management
Adobe Experience Manager
5.3
Zoomin

Pros

  • Media library and asset management is simplified, separating storage and also allowing developers to manage the workflow of the publishing process.
  • No addition of API services are required, using the same requests and data access layer for both front end and back end development simplifies the project lifecycle.
  • Duplicating code is easy, developers can simply copy components and reuse or rework for each use case.
Mike Plant profile photo
  • The biggest advantage to using Zoomin is the care and loyalty of their people. No matter what occurred throughout the process, they were with us 100%.
  • The Zoomin product is one of the few DITA compatible products I've seen that presents a current and professional interface.
  • Zoomin's roadmap is impressive and I've actually seen first-hand that they really do make good on items on their roadmap!
Megan Gilhooly profile photo

Cons

  • Styling the front-end of the author interface can sometimes be challenging. Built in styles and HTML can be overwhelming until you get used to it. Having a less intrusive author output or defining a standard output per site could speed development.
  • Documentation is often outdated, keeping docs up to date and readily available is needed.
  • The local build process is slow and takes a lot of space. Reducing the overhead with local testing would be great!
Mike Plant profile photo
  • Zoomin's SalesForce integration is a must finish. It's almost there, but they haven't been able to get Salesforce to certify it.
Megan Gilhooly profile photo

Likelihood to Renew

Adobe Experience Manager9.0
Based on 5 answers
Adobe CQ has training classes that you can be in or watch to get a better understanding. They have some of the best customer support so if you run into any problems you can just contact them put a ticket in and they will fix it or work with you to fix the problem or issue you are running into.
No photo available
No score
No answers yet
No answers on this topic

Usability

Adobe Experience Manager10.0
Based on 2 answers
I personally feel that AEM is very intuitive to use from an authoring standpoint. The entire CMS was engineered around the author. Everything about AEM is geared to helping authors generate and maintain content. There are ways that tool tips can be customized so that any individual could simply hover over and be guided step by step on how to author web content
Vagner Polund profile photo
No score
No answers yet
No answers on this topic

Support

Adobe Experience Manager9.0
Based on 1 answer
Its so far the best Content Management System, available in market.
No photo available
No score
No answers yet
No answers on this topic

Implementation

Adobe Experience Manager8.7
Based on 2 answers
Depending on your individual needs, It is really quite simple to create an authoring experience for a website that looks really good. I have been part of many implementations and many teams and have seen many projects that were super successful and others that were not implemented well. AEM has room for a lot of flexibility in the implementation process compared to other CMS like SharePoint
Vagner Polund profile photo
No score
No answers yet
No answers on this topic

Alternatives Considered

We have used both Hybris and AEM, Hybris for e-commerce site and AEM for front facing site. Generally we prefer AEM due to the ease of use and user friendliness, as well as improved interface
No photo available
No answers on this topic

Return on Investment

  • AEM allows authors to push content live in a matter of minutes. This has greatly increased launch times for business.
  • Good integration with Adobe Marketing suite allows for analytics.
  • Poor documentation of the system proves a challenge for developers and administrators.
No photo available
  • Our new Zoomin based interface increased traffic to our doc site by 600%.
  • The new Zoomin based site decreased traffic to the support portal by 10-20% for all segments of the business.
  • Customer comments provided positive results as customers started to see we were making much needed improvement.
Megan Gilhooly profile photo

Screenshots

Adobe Experience Manager

Pricing Details

Adobe Experience Manager

General
Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No
Additional Pricing Details

Zoomin

General
Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No
Additional Pricing Details