Adobe Experience Platform vs. CS-Cart Multi-Vendor vs. Salesforce Lightning Components & Developer Experience

The Adobe Experience Platform is well suited for companies that are maturing or have matured in their digital offerings and are looking for very sophisticated tools to elevate to the next level. It's also for well resourced teams, both financially and head count to take advantage of the deep functionality and integrations.

Incentivized

For quickly setting up a most intuitive online marketplace, CS-Cart Multi-Vendor is the best one. The software is very well suited for those who have some basic knowledge about backend customization, installation, server setup, proper server configuration etc. Though I'm sure the support team will get you up and running. Only few third-party service providers are very professional, provide honest service and will help you to run your business smoothly. I would highly recommend to use CS-Cart Multi-Vendor.

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If you have a large customer base and a large amount of data on each of your customers, it is really strong in creating personalized content that your salespeople can use in their pitch meetings—and then setting up workflows for automated for lifecycle journey creations to automatically go out to customers.

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• Host online/offline data with common IDs
• Ease of profile activation to destinations
• Flexibility around how many sources and destinations can be used to move data

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• Quick and easy set up of a multi-vendor marketplace
• Very easy-to-use page designer
• Huge marketplace of add-ons to cover pretty much anything you need

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• It has a very smooth integration with Salesforce and third-party tools, ensuring easy tracking of policies and assets.
• It also has impressive security features like used-based permissions and encrypted data.
• Everything can be managed from a centralized place which saves a lot of time.

Incentivized

• the slowness of the website sometimes
• the structure

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• The high cost of the platform itself and plugins.
• Unavailability of the mobile application in the basic version of the platform.
• Relatively difficult process of installing updates if you are new to IT.

• It takes a while before it recognizes bounced emails.
• We get so many notifications from a single action. Not sure if this can be modified in the settings though.
• Error messages are sometimes unclear which makes it hard for us to identify the problem.

It is useful when executed properly

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Overall I really like the Adobe Experience Cloud after a couple years of figuring out various tools. They are extremely powerful. The time commitment to learn them is high since it's not a tool you can easily begin using without much training.

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The software consists of most of all e-commerce related features. Also, there are plenty of third party addons are available in the market which can improve our business. There are a lot of powerful themes available in the cs cart market which improve the look and feel on the front store. If CS-cart adjusted the price on their software license cost, controlling the third party addon cost and provide more freelancers with cheaper hourly rate for the customization on the cs-cart multi vendor software, the cs-cart company can be a master among other e-commerce software companies in the world.

It's very good, but it's still living in a little bit in an older design aspect, but I think a lot of it is about to come out, just hasn't quite gotten there yet. Still a little clunky from a you have to know it to know it or you know it to use it. It takes a little bit of training to get into it. It's not quite the, anybody can come in and start using it immediately, type feel.

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Adobe has support at all levels and for each product but beyond tool questions you'll often be told they can help but it requires some paid consulting hours. So you either hire Adobe consultants or find 3rd part consultants who know their products well.

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inside of the support subscription, they give me all the time a fast answer and you can ask in a community forum also other users. But i miss a free support/chat like other solutions.

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I am not an administrator so there may very well be outstanding Support and I am just not privy to it. On a user level it's hard to gauge the effectiveness and responsiveness of Support because nearly everything has to go through an administrator

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Mostly extremely easy to implement, both back-end logic as well as styling. Great addon marketplace helped, particularly around payment options.

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We are more integrated with other Adobe products and so it was an easy decision

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It's a one-time payment and the entire CMS is in your control, can list unlimited products and vendors. no need to depend on an e-commerce platform to pay huge commissions. promote your own brand globally. change the looks of your listing with multiple themes, there are vast add on and page themes to enhance look and controls.

We were previously using an older version prior to it becoming Salesforce Lightning Platform so we were well adverse on the advantages of using a CRM, to begin with. It made sense to convert to Salesforce Lightning Platform after we were given a free trial of the platform. Certain reps were chosen to experiment with it and from there a decision was made to move forward. We've been customers ever since.

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• More leads from profile activations and lookalike audiences
• Better understanding of our data with CJA
• Better journey orchestration using AJO
• Higher conversions and sales due to better understanding of customer pain points

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• Positive impact in learning to set up a shopping cart
• ROI is questionable, as we are still building our business model
• Positive impact on our business model and direction

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• Better visibility of Accounts and Contacts interactions makes it easier to maintain during employee transitions.
• Tracking of current jobs and relating them to past jobs is very useful.
• More efficient use of Sales Reps time.
• Sales Managers have good visibility into how their people are working.

Incentivized