Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Adobe XD
Score 7.2 out of 10
N/A
Adobe XD is a prototyping and UX/UI option for website and mobile application design, featuring a range of UI tools and and templates, a versatile artboard and contextual layer panels, and deep integration with Adobe's creative suite of products for fast import of objects from these applications.
$33.99
per month per license
Zoom Workplace
Score 8.5 out of 10
N/A
Zoom Workplace, Zoom’s open collaboration platform with an AI Companion, empowers teams to be more productive, and strengthen customer relationships throughout the customer lifecycle with Zoom’s Business Services for sales, marketing, and customer experience teams, including Zoom Contact Center.
$16.99
per month per user
Pricing
Adobe XDZoom Workplace
Editions & Modules
Individual
$9.99 ($119.88)
per month (annual, prepaid)
Students & Teachers - All Apps
$19.99 ($239.88)
per month, annual plan (for the year)
Business - Single App
$33.99
per month per license
Business - All Apps
$79.99
per month per license
Schools & Universities - Institution Wide
Contact Sales
Add-On Zoom Translated Captions
$5
per month per license
Pro
$16.99
per month per user
Business
$21.99
per month per user
Add-On - Conference Room Connector
$499
per year
Basic
Free
Enterprise
Custom
Add-On - Zoom Whiteboard
starting at $2.49
per month per user
Add-On - Large Meetings
starting at $600
per year
Add-On - Cloud Storage
starting at $120
per year
Add-On Audio Conferencing
starting at $1200
per year
Add-On Zoom Phone Power Pack
Starting at $300
per year per user
Add-On - Quality of Service Subscription
Contact Sales
Offerings
Pricing Offerings
Adobe XDZoom Workplace
Free Trial
NoYes
Free/Freemium Version
NoYes
Premium Consulting/Integration Services
NoYes
Entry-level Setup FeeNo setup feeNo setup fee
Additional DetailsDiscount available for annual billing.
More Pricing Information
Community Pulse
Adobe XDZoom Workplace
Features
Adobe XDZoom Workplace
Performance & Compatibility of Online Events Software
Comparison of Performance & Compatibility of Online Events Software features of Product A and Product B
Adobe XD
-
Ratings
Zoom Workplace
8.4
1002 Ratings
1% above category average
High quality audio00 Ratings8.7994 Ratings
High quality video00 Ratings8.8994 Ratings
Screen Sharing
Comparison of Screen Sharing features of Product A and Product B
Adobe XD
-
Ratings
Zoom Workplace
8.6
1002 Ratings
2% above category average
Desktop sharing00 Ratings9.31001 Ratings
Online Meetings / Events
Comparison of Online Meetings / Events features of Product A and Product B
Adobe XD
-
Ratings
Zoom Workplace
8.6
1008 Ratings
3% above category average
Calendar integration00 Ratings8.8920 Ratings
Meeting initiation00 Ratings9.0982 Ratings
Record meetings / events00 Ratings9.1957 Ratings
Online Events Collaboration
Comparison of Online Events Collaboration features of Product A and Product B
Adobe XD
-
Ratings
Zoom Workplace
8.4
871 Ratings
3% above category average
Live chat00 Ratings9.0853 Ratings
Online Events Security
Comparison of Online Events Security features of Product A and Product B
Adobe XD
-
Ratings
Zoom Workplace
8.8
861 Ratings
12% above category average
User authentication00 Ratings8.8755 Ratings
Participant roles & permissions00 Ratings8.6826 Ratings
Cloud PBX
Comparison of Cloud PBX features of Product A and Product B
Adobe XD
-
Ratings
Zoom Workplace
7.9
234 Ratings
5% below category average
Hosted PBX00 Ratings7.9112 Ratings
Multi-level Interactive Voice Response (IVR)00 Ratings7.6138 Ratings
Directory of employee names00 Ratings8.2217 Ratings
Call Management
Comparison of Call Management features of Product A and Product B
Adobe XD
-
Ratings
Zoom Workplace
7.9
263 Ratings
6% below category average
Answering rules00 Ratings8.4191 Ratings
Call recording00 Ratings8.6240 Ratings
Call park00 Ratings7.5148 Ratings
Call screening00 Ratings7.7166 Ratings
Message alerts00 Ratings8.0209 Ratings
Business SMS/External Messaging00 Ratings7.9133 Ratings
Voicemail Transcription00 Ratings7.5183 Ratings
Mobile apps
Comparison of Mobile apps features of Product A and Product B
Adobe XD
-
Ratings
Zoom Workplace
8.7
291 Ratings
1% above category average
Mobile app for iOS00 Ratings8.6257 Ratings
Mobile app for Android00 Ratings8.8177 Ratings
Unified Communications Platform and Collaboration
Comparison of Unified Communications Platform and Collaboration features of Product A and Product B
Adobe XD
-
Ratings
Zoom Workplace
8.5
248 Ratings
3% above category average
Centralized communications management00 Ratings8.7199 Ratings
Team messaging00 Ratings8.6215 Ratings
Team document sharing00 Ratings8.4192 Ratings
Call and meeting analytics00 Ratings8.4201 Ratings
Best Alternatives
Adobe XDZoom Workplace
Small Businesses
OmniGraffle
OmniGraffle
Score 9.7 out of 10
Broadvoice | GoContact
Broadvoice | GoContact
Score 9.2 out of 10
Medium-sized Companies
OmniGraffle
OmniGraffle
Score 9.7 out of 10
Cisco Unified Communications Manager (Call Manager)
Cisco Unified Communications Manager (Call Manager)
Score 8.6 out of 10
Enterprises
OmniGraffle
OmniGraffle
Score 9.7 out of 10
Cisco Unified Communications Manager (Call Manager)
Cisco Unified Communications Manager (Call Manager)
Score 8.6 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
Adobe XDZoom Workplace
Likelihood to Recommend
5.5
(34 ratings)
8.8
(1019 ratings)
Likelihood to Renew
7.7
(3 ratings)
7.6
(25 ratings)
Usability
5.5
(3 ratings)
8.8
(45 ratings)
Availability
-
(0 ratings)
9.1
(2 ratings)
Performance
-
(0 ratings)
9.0
(3 ratings)
Support Rating
8.3
(16 ratings)
6.1
(46 ratings)
In-Person Training
-
(0 ratings)
9.1
(1 ratings)
Implementation Rating
10.0
(1 ratings)
6.3
(11 ratings)
Configurability
-
(0 ratings)
9.1
(2 ratings)
Contract Terms and Pricing Model
-
(0 ratings)
8.0
(13 ratings)
Ease of integration
-
(0 ratings)
7.3
(2 ratings)
Product Scalability
-
(0 ratings)
9.7
(3 ratings)
Professional Services
-
(0 ratings)
9.2
(8 ratings)
Vendor post-sale
-
(0 ratings)
9.1
(2 ratings)
Vendor pre-sale
-
(0 ratings)
7.3
(2 ratings)
User Testimonials
Adobe XDZoom Workplace
Likelihood to Recommend
Adobe
If its already part of your organization, and they have a license for Creative Cloud, its worth learning. It doesnt take long to get started, but compared to other software in the same field, its lacking in many ways, from quality of life features to just simply not having the option for Darkmode. Even for website design, UX/UI, and mocking up proof-of-concepts, there are much better tools like Figma.
Read full review
Zoom
Zoom Workplace is ideal for any business looking for a communication/collaboration solution. This is more so for businesses with a hybrid workforce. It makes holding virtual meetings and collaboration sessions easy, and teams can participate seamlessly thanks to features such as Zoom Whiteboard, Zoom Teams chat, and Zoom Phone, among others. In a nutshell, Zoom Workplace makes teamwork and productivity easy.
Read full review
Pros
Adobe
  • Easy and simple animations.
  • Good tool for website mock-ups.
  • Easy user interface and tools that are like most Adobe products.
  • You can share a dev link and it displays all assets for developers to download or user like it's very own style guide.
Read full review
Zoom
  • Audio quality of phone calls is spot on. Calls are clear and crisp.
  • Video quality of video meetings are clear and there aren't any pixelization artifacts that some systems can have.
  • Having AI summaries have been life changing for us. We no longer have to concentrate on note taking, like we did in the past. The summaries are accurate and enable us to put our efforts in the meeting or conversation. Plus, we can save them into our practice management system as required.
Read full review
Cons
Adobe
  • Doesn’t have image editing tools, so having to go back to Photoshop or Lightroom just to make a sight edit can be a pain.
  • Could add some text editing functionality. It feels silly that I have to draw a line under text when I should just be able to underline.
  • Would be nice to have some real-time collaboration functionality.
Read full review
Zoom
  • I don't think there is any malfunction in their solution; it's extremely convenient to use, be it creating a meeting invite, adding people, sending any extra stuff to them. It's quick, and this is the only tool that works seamlessly even on Androids.
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Likelihood to Renew
Adobe
We utilize many of the applications in the Adobe CC suite and our usage of this application came about simply because it was the one that was already paid for. Bearing that in mind we will definitely be renewing the software upon the expiration of the licensing. I am not sure if this is the solution we would go with were it not already included, we would have to evaluate all other options
Read full review
Zoom
We're sticking with Zoom for the foreseeable future--given its compelling feature set, ease of use, and advanced technology, there's just no other competition to be excited about. Plus it's a Gartner-recognized industry leader, so it's a rather easy choice.
Read full review
Usability
Adobe
Adobe XD is basically on life-support now, there are much better software out there that do everything XD can do, and a few that you don't even have to pay a monthly subscription fee on. While Adobe XD is great as shortcuts that are used in other CC software works, and its integration with CC is great. But it still lacks compared to its closest competitor.
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Zoom
Zoom is made for the non tech office. It has features that can be made to do what you need to run things on a day to day basis. Immediately we we able to get meetings going with remote employees. The ability to be able to add smartphone connected people was a big plus. Zoom met our needs at the time.
Read full review
Reliability and Availability
Adobe
No answers on this topic
Zoom
There have been less than a handful of outages during our two years with Zoom, and whenever there was one, an email informing us of the outage went out immediately, and they had the issue resolved shortly thereafter.
Read full review
Performance
Adobe
No answers on this topic
Zoom
Zoom has among the best performance of any video conference platform, as I've mentioned several times. Besides that, their Chat platform works great, and their back end always runs smooth. It's unfortunate that reporting can now only be done by one month at a time, but nonetheless, it only takes a second to run any kind of Zoom report, whether it's an attendee report, Poll results, a user report, a list of meetings from the past month, etc.
Read full review
Support Rating
Adobe
I have not had a need to connect with the Adobe XD support team as of yet, but from past experience when dealing with the other products, the support has been very very good, and I would have no reason to think that this product would be any different. There are a good number of training videos on the Adobe site for this product as well as on other social media sites so a quick search should let you find the answers in several different ways.
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Zoom
Because I got a response right away, and was assigned one specific individual to work with me from the beginning to the resolution. I had an actual email address and direct contact with this person without having to start over and over every time I contacted Zoom - this singular individual remained attentive and was well informed on the subject matter and quite able to resolve my needs.
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Implementation Rating
Adobe
Implementation was a snap
Read full review
Zoom
If you receive any pushback from higher ups, point to any of the various positive reviews like this one. Or show Zoom's excellent Gartner report, or articles describing Zoom's partnership with Sequoia capital. It's not difficult to show how Zoom is a trustworthy industry leader with best-in-class technology.
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Alternatives Considered
Adobe
Before XD came to the company, screens were designed in Illustrator or Photoshop and a PDF presentation was generated, which was extremely time-consuming. XD saved us a lot of time (and money) by generating interactive prototypes, which are much more tangible for the client than a PDF. The "fight" with Figma is frequent. Both have features in which they are better than their competition. And, while I still choose Adobe XD, don't rule out moving to Figma with its multiple updates.
Read full review
Zoom
Teams do not stack up to Zoom at all. My clients use Teamas because it is a corporate policy, and they use it most of the time between employees of the same company. It makes sense for this, NOT for me. Every time a Teams meeting is launched, since I am not part of this company, the meeting is laborious, the interface is not as nice as Zoom's, sharing documents is more difficult, etc., etc. Zoom is superior to Teams in every way!!!
Read full review
Contract Terms and Pricing Model
Adobe
No answers on this topic
Zoom
The billing and price model is really fair for so many functions that they offer, our remote work requires each of the features that Zoom offers, so accepting payment for a tool like this is the least we can do. I like that billing arrives on time and that they offer opportunities and payment times.
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Scalability
Adobe
No answers on this topic
Zoom
Because the Basic licenses are completely free, and because it's very easy to configure and install Zoom, and because anyone can join Zoom from a link without needing an account, scaling is a Breeze. There are absolutely no roadblocks. My company keeps adding more Zoom Pro license every week since it's so in demand. We were able to convert users from several different platforms onto Zoom with no trouble at all.
Read full review
Professional Services
Adobe
No answers on this topic
Zoom
Zoom is perfect for our business. We use it to video chat with prospective clients. The name recognition alone gives us credibility and it is very easy to screen share and send content out.
Read full review
Return on Investment
Adobe
  • Ease of use means we are up and running in no time.
  • Integrates and is a part of the Adobe CC platform (which we already subscribe to) so there was no additional cost.
  • Online proofing and developer handoff links are the icing on the cake. Keeps everything in one place.
  • Handles all our assets (mostly created in Illustrator) like a dream. Even imports native Photoshop docs, too, so that saves us so much time round tripping.
Read full review
Zoom
  • Cost savings and improvement of call routing switching from land line to Zoom soft phone technology (moved from Verizon)
  • The Business license platform is always evolving and including new technology and tools - without raising our prices - a great business model
  • We were able to drop our separate service for after hours / on-call services and created IVR/queues for handling after hours calls
  • Integration with Outlook and Salesforce and proven to be a time saver for scheduling events and meetings
Read full review
ScreenShots

Zoom Workplace Screenshots

Screenshot of an example collaboration feature. These are used to:
Transcribe, summarize, and capture action items with AI Companion from your in-person meetings.
Improve visibility and alignment by sharing emails to chats
Elevate a chat to a meeting or phone call to get to resolution faster. 
Continue meeting conversations and easily access shared information in Team Chat.Screenshot of an example of Zoom's productivity features. These features are used to:
Improve productivity across teams, locations, and time zones.
Organize project deliverables and assets in a centralized, collaborative doc.
Collaborate and map out projects visually on a whiteboard.
Jumpstart brainstorming sessions using AI and templates.
Gather valuable team input for well-informed decision-making with surveys and polls.
Stay on top of action items surfaced from across Zoom Workplace.Screenshot of some additional collaboration features. These are used to:
Optimize office experiences and in-person time.
Make sure remote participants feel connected with what is going on in the room.
Collaborate across remote and in-person teams on a virtual whiteboard.
Easily know and identify who is in the room and who is speaking in a Zoom Room with smart name tags and smart speaker tags.Screenshot of an example of Zoom's AI companion. This feature is used to streamline communications, improve productivity, increase employee engagement, and optimize flexible work.Screenshot of additional AI Companion features. The tools is also used to:
Launch internal campaigns.
Deliver visually rich updates with live streams, billboards, and videos.
Ensure critical comms are never missed with read receipts.
Send updates to deskless workers with Workvivo TV and Chat.