| Product | Rating | Most Used By | Product Summary | Starting Price |
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 Zoom Workplace | Score8.6 out of 10 | N/A | Zoom Workplace, Zoom’s open collaboration platform with an AI Companion, empowers teams to be more productive, and strengthen customer relationships throughout the customer lifecycle with Zoom’s Business Services for sales, marketing, and customer experience teams, including Zoom Contact Center. | $16.99 per month per user |
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| Considered Both Products | Chose Zoom Workplace Zoom out performs all we have tested or used. Independently Invited by TrustRadius A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info Chose Zoom Workplace For me, Google Meet was extremely glitchy and did not have the same set up or interface. I hate meeting with clients on Google Meet- its browser located so I constantly have to reset my settings like background blur and appearance touch up. Zoom Workplace has all of this … Independently Invited by TrustRadius A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info Chose Zoom Workplace We use Zoom Workplace and Google Calendar integrated. We create a Zoom meeting and then send out a Google Calendar invite with the Zoom Meeting link added. It then shows up in our Zoom Workplace and our calendar and integrates really well. Having the ability to have the … Independently Invited by TrustRadius A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info Chose Zoom Workplace The ability to control participants gave us a feeling of security as we handled board and leadership business Independently Invited by TrustRadius A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info Chose Zoom Workplace We have kept Zoom Workplace and still utilize it because we interact with international third parties and client that feel more comfortable meeting via Zoom than any other virtual conferencing platform. Like, I mentioned before, we'd like to consolidate software for the … Independently Invited by TrustRadius A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info Chose Zoom Workplace Zoom Workplace is a simpler and easy to deploy software and can be run on low performance machines too. Its UI, wide use and data encryption policies made it a perfect choice. Invited by TrustRadius (TR) on Vendor's Behalf A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. TR verified that a representative sample of customers was invited. More Info Chose Zoom Workplace Going to the meeting was more difficult for the external stakeholders. Zoom allowed people outside of our org to easily join a meeting without forcing them to download anything. Invited by the Vendor A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info |
| Key User Insights | |
| Would buy again | |
92% Would buy again 412 Answers | |
| Delivers good value for the price | |
93% Delivers good value for the price 386 Answers | |
| Happy with the feature set | |
95% Happy with the feature set 437 Answers | |
| Lived up to sales and marketing promises | |
92% Lived up to sales and marketing promises 287 Answers | |
| Implementation went as expected | |
95% Implementation went as expected 327 Answers | |
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| Small Businesses |  Broadvoice | GoContact Score9.1 out of 10 |
| Medium-sized Companies |  Webex Calling Score8.8 out of 10 |
| Enterprises | Webex Calling Score8.8 out of 10 |
| All Alternatives | View all alternatives |
| Zoom Workplace | |
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| Likelihood to Recommend | 8.8 |
| Likelihood to Renew | 9.4 |
| Usability | 9.4 |
| Availability | 9.1 |
| Performance | 9.0 |
| Support Rating | 6.4 |
| In-Person Training | 9.1 |
| Implementation Rating | 6.4 |
| Configurability | 9.1 |
| Contract Terms and Pricing Model | 8.0 |
| Ease of integration | 7.3 |
| Product Scalability | 9.8 |
| Professional Services | 9.2 |
| Vendor post-sale | 9.1 |
| Vendor pre-sale | 7.3 |
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| ScreenShots | Zoom Workplace Screenshots     |
