What users are saying about
3 Ratings
30 Ratings
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Score 6.9 out of 101
3 Ratings
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Score 9.1 out of 101

Likelihood to Recommend

ADP ezLaborManager

[ADP is well suited for] Smaller agencies with a regular payroll and not a complex payroll. Users must be familiar with databases, reporting, etc. as system is not as user friendly as we would like. The cost is also a factor especially as the basic system does not include other features such as performance management, dashboards, etc. I was hoping to have access to the dashboards. Reporting should also provide more sample reports
Lucy Franco Andrade profile photo

Aladtec

While most of my Aladtec experience is with public safety agencies, I cannot imagine an industry or service that would not benefit from an Aladtec system. Affordable, reliable, efficient and user-friendly - Aladtec offers a product that most companies simply can only dream about.
Andrew Blackwood profile photo

Pros

ADP ezLaborManager

  • It captures the exceptions, so if you want to drill down to get answers as to where and why you are getting overtime; look at the exceptions.
  • The exceptions tell you where and what employees are clocking in/out early, late or on an unscheduled shift. Which again helps drill down to see where overtime is generated.
  • It gives you the options to check time-cards on a specific date range if you need to go back into the history.
No photo available

Aladtec

  • First and foremost, outstanding customer service. They are always willing to solve any issues and do so in a timely manner.
  • They are very open to new ideas and concepts from their customers to improve the overall product.
  • The organization is very innovative. They are constantly striving to find new ways to make the program work for their customers.
  • They provide outstanding training and support when needed or asked. Particularly when new employees are hired onto our department, Aladtec is willing to help train our new staff to the system. Being the program is so user friendly, we rarely have to do that, but is important to note they are willing to help.
Jeff Rixmann profile photo

Cons

ADP ezLaborManager

  • To cancel or delete a recurring schedule has too many steps for the managers to do so they ask me to do their updates for them.
  • Having several places to make updates is good but also can be bad. When you call ADP, everyone you talk with does things the way they were taught which in turns is you get a different answer. Then you have to remember, how did they do that again?
  • Sometimes less is more. If you update in one area, it does not cross over to another area that it may be tied to, then it's like you are doing double the work.
No photo available

Aladtec

  • The only item we would like to see is an online training module for our EMS staff. Being able to upload training items and quizzes for our staff to do under their user accounts would be a huge asset for our department and others. Similar to the Moodle training software.
  • No other issues to note.
Jeff Rixmann profile photo

Likelihood to Renew

ADP ezLaborManager

ADP ezLaborManager 8.0
Based on 1 answer
Still have some issues with it but usage seems to improve
Lucy Franco Andrade profile photo

Aladtec

No score
No answers yet
No answers on this topic

Usability

ADP ezLaborManager

ADP ezLaborManager 7.0
Based on 1 answer
ADP is a good system to track information but, what it lacks is just some detail that provides time savings. Some instances they have made "updates" that tend to have been better previous to those "updates." One example is for staff to see how they have used their time off in the past. There should be an easy way to report and review such other than looking at pay periods. Pay statement and review and totals can also improve.
Lucy Franco Andrade profile photo

Aladtec

No score
No answers yet
No answers on this topic

Support

ADP ezLaborManager

ADP ezLaborManager 7.0
Based on 1 answer
Response isn't timely and some reps are not as helpful as others.
Lucy Franco Andrade profile photo

Aladtec

No score
No answers yet
No answers on this topic

Online Training

ADP ezLaborManager

ADP ezLaborManager 8.0
Based on 1 answer
The training provided was based on a generic database and reporting which made it difficult to compare when you had your own database to work at. It also didn't provide good written materials that would be useful after the training session. It was more geared towards the practice tests or applications within the training.
Lucy Franco Andrade profile photo

Aladtec

No score
No answers yet
No answers on this topic

Implementation

ADP ezLaborManager

ADP ezLaborManager 3.0
Based on 1 answer
Should have had a project manager from ADP to assist.
Lucy Franco Andrade profile photo

Aladtec

No score
No answers yet
No answers on this topic

Alternatives Considered

ADP ezLaborManager

Cost and time spent on implementation were factors. ADP is reputable as well. Concerns were costs are high and extra modules that should be part of the standard are high.
Lucy Franco Andrade profile photo

Aladtec

We have not done a lot of research on other products, so we really can't compare. We have been very happy with Aladtec for the past 13 years. Their customer service, knowledgeable staff, affordable pricing, and progressive nature for customer satisfaction has kept us happy. Aladtec provides the staffing management solutions we want, so we have had no reason to shop around.
Jeff Rixmann profile photo

Return on Investment

ADP ezLaborManager

  • Positive: allows us to use one system of recording time card information versus manually submitting time card information. This helps captures turn labor cost while the manual way had too many room for errors.
  • Negative: if you forget to archive a termed employee, you will still be charged a fee.
  • Negative: when you terminate an employee, it does not automatically cancel out the recurring schedule, so you have to manually update this yourself. Soft cost that could be avoided.
No photo available

Aladtec

  • Less time spent on scheduling. More time on staff management and operations.
  • Affordable solution to scheduling and staff notifications. Very cheap compared to other similar vendors.
  • Streamlined operations for our department by using this software and database. Staff can access what they need anytime they want by computer or cell phone.
Jeff Rixmann profile photo

Pricing Details

ADP ezLaborManager

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
Required
Call

ADP ezLaborManager Editions & Modules

ADP ezLaborManager
Edition
ADP Time and Attendance
Call for details
ADP Workforce Now Essential Time
Call for details
Additional Pricing Details

Aladtec

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Aladtec Editions & Modules

Aladtec
Additional Pricing Details
Aladtec is an annual subscription based on the number of people the customer has using the system, so it's fairly priced for any size organization.

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