What users are saying about
3 Ratings
26 Ratings
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Score 6.6 out of 101
3 Ratings
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Score 9.1 out of 101

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Likelihood to Recommend

ADP ezLaborManager

[ADP is well suited for] Smaller agencies with a regular payroll and not a complex payroll. Users must be familiar with databases, reporting, etc. as system is not as user friendly as we would like. The cost is also a factor especially as the basic system does not include other features such as performance management, dashboards, etc. I was hoping to have access to the dashboards. Reporting should also provide more sample reports
Lucy Franco Andrade profile photo

Aladtec

While most of my Aladtec experience is with public safety agencies, I cannot imagine an industry or service that would not benefit from an Aladtec system. Affordable, reliable, efficient and user-friendly - Aladtec offers a product that most companies simply can only dream about.
Andrew Blackwood profile photo

Pros

  • It captures the exceptions, so if you want to drill down to get answers as to where and why you are getting overtime; look at the exceptions.
  • The exceptions tell you where and what employees are clocking in/out early, late or on an unscheduled shift. Which again helps drill down to see where overtime is generated.
  • It gives you the options to check time-cards on a specific date range if you need to go back into the history.
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  • Real-time, all the time! Because of the no-delay "in the cloud" database any updates or changes to the schedule are instant. No one can see incorrect versions of the work schedule.
  • Excellent customer support. From the first call, the staff at Aladtec has been very friendly, helpful and always receptive. If we have a need for additional functionality, they want to know how they can help. Frequently this results in system upgrades - FREE - and often features are added we never would have thought about.
  • Custom and comprehensive. I have worked in several places who use Aladtec. While each looks similar and is easy to navigate and use, the differences in each service are reflected in the Aladtec product. I genuinely believe Aladtec can be applied successfully in any organization.
Andrew Blackwood profile photo

Cons

  • To cancel or delete a recurring schedule has too many steps for the managers to do so they ask me to do their updates for them.
  • Having several places to make updates is good but also can be bad. When you call ADP, everyone you talk with does things the way they were taught which in turns is you get a different answer. Then you have to remember, how did they do that again?
  • Sometimes less is more. If you update in one area, it does not cross over to another area that it may be tied to, then it's like you are doing double the work.
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  • Any specific improvements I have already mentioned to Aladtec and (I'm thrilled to report) several have already been implemented. They even made system accommodations for colorblind users - an industry first!
  • I am excited to see further development of the custom forms so we can merge to a completely paperless schedule & payroll system.
  • Although there is no specific fleet management tool, we have worked with Aladtec's Customer Support pros to develop a ways to accurately record all of our vehicles for scheduling maintenance, in-service and down time.
Andrew Blackwood profile photo

Likelihood to Renew

ADP ezLaborManager8.0
Based on 1 answer
Still have some issues with it but usage seems to improve
Lucy Franco Andrade profile photo
No score
No answers yet
No answers on this topic

Usability

ADP ezLaborManager7.0
Based on 1 answer
ADP is a good system to track information but, what it lacks is just some detail that provides time savings. Some instances they have made "updates" that tend to have been better previous to those "updates." One example is for staff to see how they have used their time off in the past. There should be an easy way to report and review such other than looking at pay periods. Pay statement and review and totals can also improve.
Lucy Franco Andrade profile photo
No score
No answers yet
No answers on this topic

Support

ADP ezLaborManager7.0
Based on 1 answer
Response isn't timely and some reps are not as helpful as others.
Lucy Franco Andrade profile photo
No score
No answers yet
No answers on this topic

Online Training

ADP ezLaborManager8.0
Based on 1 answer
The training provided was based on a generic database and reporting which made it difficult to compare when you had your own database to work at. It also didn't provide good written materials that would be useful after the training session. It was more geared towards the practice tests or applications within the training.
Lucy Franco Andrade profile photo
No score
No answers yet
No answers on this topic

Implementation

ADP ezLaborManager3.0
Based on 1 answer
Should have had a project manager from ADP to assist.
Lucy Franco Andrade profile photo
No score
No answers yet
No answers on this topic

Alternatives Considered

Again, since we have not used anything in the past, I can not compare one product to the other.
No photo available
We have not done a lot of research on other products, so we really can't compare. We have been very happy with Aladtec for the past 13 years. Their customer service, knowledgeable staff, affordable pricing, and progressive nature for customer satisfaction has kept us happy. Aladtec provides the staffing management solutions we want, so we have had no reason to shop around.
Jeff Rixmann profile photo

Return on Investment

  • Positive: allows us to use one system of recording time card information versus manually submitting time card information. This helps captures turn labor cost while the manual way had too many room for errors.
  • Negative: if you forget to archive a termed employee, you will still be charged a fee.
  • Negative: when you terminate an employee, it does not automatically cancel out the recurring schedule, so you have to manually update this yourself. Soft cost that could be avoided.
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  • Less time spent on scheduling. More time on staff management and operations.
  • Affordable solution to scheduling and staff notifications. Very cheap compared to other similar vendors.
  • Streamlined operations for our department by using this software and database. Staff can access what they need anytime they want by computer or cell phone.
Jeff Rixmann profile photo

Pricing Details

ADP ezLaborManager

General
Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
Required
Call
ADP ezLaborManager Editions & Modules
ADP ezLaborManager
Edition
ADP Time and Attendance
Call for details
ADP Workforce Now Essential Time
Call for details
Additional Pricing Details

Aladtec

General
Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No
Aladtec Editions & Modules
Aladtec
Additional Pricing Details
Aladtec is an annual subscription based on the number of people the customer has using the system, so it's fairly priced for any size organization.