What users are saying about

Gusto

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Top Rated
58 Ratings
18 Ratings
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Score 6.5 out of 101

Gusto

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Top Rated
58 Ratings
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Score 8.8 out of 101

Add comparison

Likelihood to Recommend

ADP Streamline Payroll

Make sure you understand exactly what ADP Streamline is before you purchase. And make sure you get a great rep!
Sandra Van Munster profile photo

Gusto

Small business and self-employed users with a few employees is best. It is focused on offering tools to make the requirements of running a business very friction free. No need to hire someone to manage payroll and benefits when you can just set things up quickly and Gusto was there from the start. The one thing I would say is they were immediate with their call. I signed up and as I was completing the steps, someone called my phone to ask if I ran into any issues or had any questions during my signup process.
Lou Gallo profile photo

Feature Rating Comparison

Payroll Management

ADP Streamline Payroll
Gusto
9.1
Pay calculation
ADP Streamline Payroll
Gusto
9.4
Support for external payroll vendors
ADP Streamline Payroll
Gusto
9.3
Benefit plan administration
ADP Streamline Payroll
Gusto
8.5
Direct deposit files
ADP Streamline Payroll
Gusto
9.5
Salary revision and increment management
ADP Streamline Payroll
Gusto
9.2
Reimbursement management
ADP Streamline Payroll
Gusto
9.0

Pros

  • ADP Streamline works best if you have a great ADP rep on the other end for your payroll purposes. I had a fantastic rep who was very responsive.
  • The ease and security of the upload process makes things quick and easy. Especially when actually preparing the payroll for upload can be difficult.
  • The report running format when I was using ADP Streamline was extremely user friendly and easy to navigate.
Sandra Van Munster profile photo
  • Easy step by step setup from signup process to the automatic payments via EFT.
  • All forms and payments are done completely automated and electronically so no manual intervention. I set it up at the beginning of my first year and never looked at it until the next year when I did my taxes.
  • Payroll was easy, automated and simple manage for situations like overtime, time off and one time bonus payments.
  • Offering other pre tax benefits like 401K was easy to incorporate thru their partner apps.
Lou Gallo profile photo

Cons

  • Training was almost non existent when I was using the service. It was easy to figure out but I could have benefitted from some detailed training to help me better use the system and all its functionality.
  • I'm not sure this is anything ADP Streamline can fix because of time differences and such but it was very much like I was on an island waiting for messages in a bottle. I would upload and it would take sometimes more than a day to get a response.
  • The process was very manual when I was using the system. I did all my payroll work off ADP Streamline and basically used it to upload and relied on the rep to enter everything correctly. I felt like I had less control than I would like. I would have preferred to have some control over what was being uploaded and entered.
Sandra Van Munster profile photo
  • I recently found it challenging to retrieve basic info related to my dental plan like policy ID...not sure this is Gusto's fault.
  • Dashboard visuals for being able to analyze paystubs and see where money is going pre-direct deposit would be a nice to have.
  • Slack integration would be huge.
Graham Power profile photo

Likelihood to Renew

ADP Streamline Payroll7.0
Based on 1 answer
Without knowing what the competitors offer I can only give a limited opinion.
No photo available
Gusto8.0
Based on 1 answer
While Gusto does have a few flaws on the whole it is a very user-friendly software that does a great job of making a very complicated and mundane task quite easy and it is also very cost-effective. But I find that it is not a great fit for everyone and there have been a few mistakes in the payroll tax filings that have caused me and my clients some concern
Lauri Paxton profile photo

Alternatives Considered

I can't really answer this question as I was the user of ADP Streamline but had no input in the choosing of ADP Streamline.
Sandra Van Munster profile photo
Gusto is much less expensive and integrates easily with QuickBooks Online
Krystle Pinzker profile photo

Return on Investment

  • ADP Streamline was just a function to us so I can't really say it had a positive or negative effect on our business objectives. We went with Streamline because we already were with ADP. We didn't really shop.
  • Because of the great rep we had we were able to get a more positive response from our German staff to their pay. Before I came on board there were a lot of payroll errors which had an effect on staff morale. With help from the rep we were able to improve our accuracy and pay people correctly.
Sandra Van Munster profile photo
  • Less time on payroll saves us money on labor from our accounting department.
  • Self led pay stub management saves us time and money in HR
No photo available

Pricing Details

ADP Streamline Payroll

General
Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
No
ADP Streamline Payroll Editions & Modules
ADP Streamline Payroll
Additional Pricing Details

Gusto

General
Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
No
Gusto Editions & Modules
Gusto
Edition
Concierge: Includes everything in the Complete plan, plus access to certified HR pros and resources so you don’t have to go it alone.
$149/month1
Complete: Includes everything in the Core plan, plus better HR tools so you can create a great place to work
$39/month1
Core: Refreshingly easy payroll so you can get back to what matters most.
$39/month2
1. $12 per employee/contractor
2. $6 per employee/contractor
Additional Pricing Details
Gusto offers three simple pricing plans for payroll, benefits, and HR, so you can choose the plan that meets your business needs. Learn about plans: gusto.com/product/pricing