ADP TotalSource vs. PrismHR

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
ADP TotalSource
Score 6.3 out of 10
N/A
ADP TotalSource is a professional employer organization (PEO) that provides strategic HR outsourcing. It includes services and technology to manage employee benefits, payroll, compliance, risk management, safety, and recruiting. Users have access to an online portal for things like self-service reporting, generating pay statements, and managing applicant resumes/interviews. Help from the service center and industry experts is available by phone.N/A
PrismHR
Score 8.2 out of 10
N/A
PrismHR is a platform for PEO and ASO growth, boasting more users among HR service providers than any other software. The technology platform and expansive PrismHR Marketplace are specifically designed to help HR service providers compete in the market, operate efficiently, and reduce risk. PrismHR enables users to manage payroll, benefits, compliance, and HR for clients with a single technology partner. Today, PrismHR customers support more than 100,000 small businesses and…N/A
Pricing
ADP TotalSourcePrismHR
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
ADP TotalSourcePrismHR
Free Trial
NoNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details——
More Pricing Information
Features
ADP TotalSourcePrismHR
Human Resource Management
Comparison of Human Resource Management features of Product A and Product B
ADP TotalSource
-
Ratings
PrismHR
8.6
4 Ratings
8% above category average
Employee demographic data00 Ratings8.64 Ratings
Employment history00 Ratings9.63 Ratings
Job profiles and administration00 Ratings8.74 Ratings
Workflow for transfers, promotions, pay raises, etc.00 Ratings9.04 Ratings
Organizational charting00 Ratings7.94 Ratings
Organization and location management00 Ratings9.04 Ratings
Compliance data (COBRA, OSHA, etc.)00 Ratings7.43 Ratings
Payroll Management
Comparison of Payroll Management features of Product A and Product B
ADP TotalSource
-
Ratings
PrismHR
8.5
3 Ratings
6% above category average
Pay calculation00 Ratings9.83 Ratings
Support for external payroll vendors00 Ratings7.23 Ratings
Off-cycle/On-Demand payment00 Ratings6.13 Ratings
Benefit plan administration00 Ratings9.23 Ratings
Direct deposit files00 Ratings8.53 Ratings
Salary revision and increment management00 Ratings9.62 Ratings
Reimbursement management00 Ratings9.32 Ratings
Leave and Attendance Management
Comparison of Leave and Attendance Management features of Product A and Product B
ADP TotalSource
-
Ratings
PrismHR
9.0
3 Ratings
10% above category average
Approval workflow00 Ratings9.53 Ratings
Balance details00 Ratings9.03 Ratings
Annual carry-forward and encashment00 Ratings8.42 Ratings
Employee Self Service
Comparison of Employee Self Service features of Product A and Product B
ADP TotalSource
-
Ratings
PrismHR
8.6
4 Ratings
5% above category average
View and generate pay and benefit information00 Ratings9.24 Ratings
Update personal information00 Ratings9.64 Ratings
View company policy documentation00 Ratings8.24 Ratings
Employee recognition00 Ratings8.42 Ratings
View job history00 Ratings7.64 Ratings
Asset Management
Comparison of Asset Management features of Product A and Product B
ADP TotalSource
-
Ratings
PrismHR
8.3
3 Ratings
5% above category average
Tracking of all physical assets00 Ratings8.33 Ratings
HR Reporting
Comparison of HR Reporting features of Product A and Product B
ADP TotalSource
-
Ratings
PrismHR
8.2
4 Ratings
7% above category average
Report builder00 Ratings9.04 Ratings
Pre-built reports00 Ratings7.94 Ratings
Ability to combine HR data with external data00 Ratings7.72 Ratings
Onboarding
Comparison of Onboarding features of Product A and Product B
ADP TotalSource
-
Ratings
PrismHR
9.5
4 Ratings
16% above category average
New hire portal00 Ratings10.04 Ratings
Manager tracking tools00 Ratings9.03 Ratings
Performance and Goals
Comparison of Performance and Goals features of Product A and Product B
ADP TotalSource
-
Ratings
PrismHR
9.0
2 Ratings
10% above category average
Corporate goal setting00 Ratings8.72 Ratings
Individual goal setting00 Ratings9.92 Ratings
Line-of sight-visibility00 Ratings8.72 Ratings
Performance tracking00 Ratings8.92 Ratings
Performance Management
Comparison of Performance Management features of Product A and Product B
ADP TotalSource
-
Ratings
PrismHR
9.0
3 Ratings
12% above category average
Performance plans00 Ratings8.62 Ratings
Performance improvement plans00 Ratings8.92 Ratings
Review status tracking00 Ratings9.92 Ratings
Review reminders00 Ratings8.83 Ratings
Multiple review frequency00 Ratings8.83 Ratings
Succession Planning
Comparison of Succession Planning features of Product A and Product B
ADP TotalSource
-
Ratings
PrismHR
8.2
2 Ratings
3% above category average
Create succession plans/pools00 Ratings8.72 Ratings
Candidate ranking00 Ratings8.42 Ratings
Candidate search00 Ratings7.02 Ratings
Candidate development00 Ratings8.72 Ratings
Recruiting / ATS
Comparison of Recruiting / ATS features of Product A and Product B
ADP TotalSource
-
Ratings
PrismHR
8.3
4 Ratings
6% above category average
Job Requisition Management00 Ratings8.63 Ratings
Company Website Posting00 Ratings8.73 Ratings
Publish to Social Media00 Ratings8.13 Ratings
Job Search Site Posting00 Ratings7.72 Ratings
Duplicate Candidate Prevention00 Ratings8.63 Ratings
Applicant Tracking00 Ratings8.03 Ratings
Notifications and Alerts00 Ratings8.44 Ratings
Best Alternatives
ADP TotalSourcePrismHR
Small Businesses
Justworks
Justworks
Score 7.1 out of 10
Dayforce Powerpay
Dayforce Powerpay
Score 9.1 out of 10
Medium-sized Companies
Justworks
Justworks
Score 7.1 out of 10
Paypro Workforce Management
Paypro Workforce Management
Score 9.6 out of 10
Enterprises

No answers on this topic

Infor Human Resources
Infor Human Resources
Score 7.1 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
ADP TotalSourcePrismHR
Likelihood to Recommend
1.0
(16 ratings)
8.8
(4 ratings)
Support Rating
3.3
(3 ratings)
-
(0 ratings)
User Testimonials
ADP TotalSourcePrismHR
Likelihood to Recommend
ADP
I would not use this company for anything. [I believe my] employees [absolutely] hate the software and there are constantly glitches in the software which occur every payroll run, benefits enrollment, etc. [I have spent] large amounts of time on the phone with outsourced customer support[,] so think twice when comparing [the] cost to other providers. [I feel] you [will] need someone full time to deal with all of their issues. We are currently in the process of setting up another PEO company. The amount of money and time to implement ADP has been a huge loss.
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PrismHR
PrismHR is well suited for running payroll and generating reports, managing employees, and creating a database with employee pay and benefit information. This wouldn’t be a learning and development platform or performance management system. It’s also not a great tool for automating data per department or financial dashboard. Lastly, I do not think previously it had a strong enough cyber security which is why there was a data breach. Thankfully sensitive information wasn’t compromised though.
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Pros
ADP
  • Payroll was easy to learn and use with time tracking in a short time frame
  • Tracking team members request offs and approving them were very easy
  • Customizing reports for specific periods of time. This made is very easy for end of year tracking for total hours worked and total dollars paid.
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PrismHR
  • Reporting Structure
  • Applicant Tracking
  • User Friendly employee hiring
  • User friendly employee management
  • Billing and payroll for clients
  • The search bar can find anything with keywords very quickly
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Cons
ADP
  • Customer service is horrible
  • Follow up takes 7-10 days, and requires multiple inquiries from you, the client
  • The promised "dedicated team" doesn't exist
  • Onboarding is confusing to new hires
  • Explanation of benefits to new hires is useless and must be done in office, thereby negating any value.
  • They should not provide handling UI claims as as service. They have no ability to actually meet deadlines.
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PrismHR
  • Claiming notifications are not on home page.
  • Sometimes claiming are little difficult for the new users
  • Regularization, shift change, week off change are little difficult.
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Support Rating
ADP
ADP is a great HR solution for most organizations. It is truly all-in-one. I rated it a 7, because of the issues we experienced during implementation and the high cost of service when issues do arise.
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PrismHR
No answers on this topic
Alternatives Considered
ADP
At the moment, we have not investigated any of the products available in the drop-down list provided. However, we have evaluated some other (unavailable) products and have been intrigued by the potential decrease in fees along with the potential for a much more "rich" benefit plan. We can't speak to the level of customer service observed by current clients, only to apparent cost savings.
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PrismHR
We previously used TriNet, ADP Total source, ADP Resource. PrismHR is more basic in design for both the manager and user. But in the end, it does the same work all these other platforms perform, but at a lesser cost which is better for the company as it saves us money so we can pass along savings to our employees.
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Return on Investment
ADP
  • It has cost us more money from a financial aspect and then taken away my main/other job duties because I have to focus all of my time on ADP TotalSource and basically fixing errors that happen weekly/every time an employee is added or terminated (which is more than the normal company due to the nature of our business).
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PrismHR
  • Too soon to tell
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ScreenShots

PrismHR Screenshots

Screenshot of PrismHR - Employee Portal features a mobile responsive, configurable experience for worksite managers and employees. It can be customized with branding elements and dynamically display content based on different types of clients and users.