Adyen vs. Chime Online Banking

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Adyen
Score 8.8 out of 10
N/A
Adyen is a payment gateway software solution offered by Adyen.N/A
Chime
Score 3.6 out of 10
N/A
Chime is an online banking solution from the company of the same name in San Francisco, allowing users to track account balances, daily transactions, and savings from anywhere with the Chime mobile app, and get daily balance notifications and instant transaction alerts any time for use of the included Chime Visa Debit Card.N/A
Pricing
AdyenChime Online Banking
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
AdyenChime
Free Trial
NoNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details
More Pricing Information
Features
AdyenChime Online Banking
Payment Gateways
Comparison of Payment Gateways features of Product A and Product B
Adyen
8.5
9 Ratings
31% above category average
Chime Online Banking
-
Ratings
Fraud Detection8.29 Ratings00 Ratings
API or SDK8.79 Ratings00 Ratings
Recurring Payment Support8.49 Ratings00 Ratings
Billing and Invoicing Support8.39 Ratings00 Ratings
Global Support8.49 Ratings00 Ratings
Payment Form Acceptance9.19 Ratings00 Ratings
Best Alternatives
AdyenChime Online Banking
Small Businesses
Apple Pay
Apple Pay
Score 9.1 out of 10

No answers on this topic

Medium-sized Companies
Apple Pay
Apple Pay
Score 9.1 out of 10

No answers on this topic

Enterprises
Amazon Pay
Amazon Pay
Score 8.4 out of 10

No answers on this topic

All AlternativesView all alternativesView all alternatives
User Ratings
AdyenChime Online Banking
Likelihood to Recommend
8.8
(16 ratings)
3.5
(4 ratings)
Likelihood to Renew
8.6
(3 ratings)
-
(0 ratings)
Availability
8.6
(7 ratings)
-
(0 ratings)
Support Rating
-
(0 ratings)
1.0
(1 ratings)
User Testimonials
AdyenChime Online Banking
Likelihood to Recommend
Adyen
Ayden has been a great resource for us with international transactions. We know that they can be a trusted gateway when it comes to dealing with our client's money. Thankful to have that confidence in this system. It also has a user-friendly interface, which allows for a concise process with clients as well.
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Chime
It is very helpful for me. It is reliable and simple to use. The Sign-up process of Chime Online Banking was simple and I was able to easily set up a direct deposit and link my bank account. It keeps me updated on every purchase I do from my account. The best thing is that it's free and has no hidden charges or paycheck fees. It has a special feature called SpotMe where they will cover your overdraft in a very neat way.
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Pros
Adyen
  • PCI DSS Compliant Solution
  • Provided options to configure a specific list of payments, like Alipay, ACH, PayPal, etc.
  • Good support and quick solution for the technical help
  • Well described documentation on technical integrations
  • Drop in framework to display the payment options
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Chime
  • Ease of use
  • Simple interface within the application.
  • Helpful support, when needed.
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Cons
Adyen
  • I would like to be able to create my own reports, like a combination between "Received payment details" and "Interactive payment accounting".
  • Maybe you can have a better integration with PayPal. The disputes are reflected all wrong in Adyen, for example if we accept a chargeback in PayPal, in Adyen we see a "chargeback reversed" status first, then we see a "refund" status. This is very confusing for us, we have accepted that chargeback, which means we have lost the case, what are a Chargeback Reversed and a Refund statuses doing here? I think PayPal is trying to unblock the transaction that received the chargeback, but this is a very confusing way of handling the chargebacks. If I look at the "Dispute transaction details" reports, all the PayPal chargebacks are "won" because of that "Chargeback reversed" status, which is obviously wrong, we lose some cases and we win others.
  • Amex chargebacks could be integrated. We don't see them in Adyen at all.
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Chime
  • Their CC is hard to figure out.
  • Website could be streamlined.
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Likelihood to Renew
Adyen
Well, Ayden is a very easy system to manage, it allow the user a nice visibility and many details about the clients. It integrated very easily to our system and allow us to increase our activity. In addition, Ayden have a very good help center that available all the time and very helpful.
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Chime
No answers on this topic
Reliability and Availability
Adyen
Response time are as expected, and Adyen team is always knowledgeable and are clear subject matter experts. Quite often I am assigned an engineer who is not in our time zone and sometimes 8-12 hours different from me. This causes delays in resolution due. It would be great to have a support agent who is located in the US.
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Chime
No answers on this topic
Support Rating
Adyen
No answers on this topic
Chime
When my money was stolen from my account I was told there would be an investigation between 15-45 days. They didn't investigate at all. The next day I was denied my claim after being robbed for $850.
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Alternatives Considered
Adyen
Adyen has better handling of Disputes, provides much more detailed forecasts and withdrawal reports. Adyen has a specific page to clear doubts much more complete. Adyen have not fees for processing refunds, have not fess for chargeback received, and have not fees for retry process payments. And your processing fees are very attractive.
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Chime
First of all, Chime Online Banking is really the best option for new users. The User Interface and User Experience of the Chime app are really great. There are comparatively faster money transactions with Chime Online Banking and it has no fees at all. It is more reliable. It also allows you to lock your card if it is stolen or lost which is a great feature. At last, it is more rewarding than other online banking services with a great team of customer grievances.
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Return on Investment
Adyen
  • I cannot see any negative impact.
  • It is good to synchronize the payment details that come from Adyem in our CRM and this allows us, now, to manage refunds and subscriptions in there and get any action done in real time and recorded in all the platforms.
  • Quick and reliable it is a good tool to be used for managing and checking credit card transactions details.
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Chime
  • Positive ROI by way of quick and easy transactions.
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ScreenShots