Agiline CRM vs. Copper

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Agiline CRM
Score 8.1 out of 10
N/A
Agiline CRM is a customer relationship management (CRM) software. It is built around features like sales automation, marketing automation, customer service / help desk, and contact management.N/A
Copper
Score 5.6 out of 10
N/A
Copper is a customer relationship management (CRM) built as an integration into Google Apps.
$12
per month per user
Pricing
Agiline CRMCopper
Editions & Modules
No answers on this topic
Starter - Paid Annually
$9.00
per month per user
Basic - Paid Annually
$23.00
per month per user
Professional - Paid Annually
$59.00
per month per user
Business - Paid Annually
$99.00
per month per user
Offerings
Pricing Offerings
Agiline CRMCopper
Free Trial
NoYes
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional DetailsUp to 15% discount for annual pricing.
More Pricing Information
Features
Agiline CRMCopper
Sales Force Automation
Comparison of Sales Force Automation features of Product A and Product B
Agiline CRM
9.2
1 Ratings
18% above category average
Copper
3.9
19 Ratings
66% below category average
Customer data management / contact management9.01 Ratings5.319 Ratings
Workflow management9.01 Ratings2.118 Ratings
Territory management10.01 Ratings5.04 Ratings
Opportunity management9.01 Ratings4.618 Ratings
Integration with email client (e.g., Outlook or Gmail)9.01 Ratings7.619 Ratings
Contract management9.01 Ratings5.29 Ratings
Quote & order management10.01 Ratings2.07 Ratings
Interaction tracking9.01 Ratings2.218 Ratings
Channel / partner relationship management9.01 Ratings1.07 Ratings
Customer Service & Support
Comparison of Customer Service & Support features of Product A and Product B
Agiline CRM
9.3
1 Ratings
21% above category average
Copper
1.4
10 Ratings
137% below category average
Case management10.01 Ratings1.29 Ratings
Call center management9.01 Ratings1.55 Ratings
Help desk management9.01 Ratings1.67 Ratings
Marketing Automation
Comparison of Marketing Automation features of Product A and Product B
Agiline CRM
9.5
1 Ratings
23% above category average
Copper
2.4
16 Ratings
104% below category average
Lead management10.01 Ratings3.416 Ratings
Email marketing9.01 Ratings1.49 Ratings
CRM Project Management
Comparison of CRM Project Management features of Product A and Product B
Agiline CRM
9.3
1 Ratings
20% above category average
Copper
3.7
19 Ratings
69% below category average
Task management9.01 Ratings4.619 Ratings
Billing and invoicing management10.01 Ratings1.75 Ratings
Reporting9.01 Ratings4.917 Ratings
CRM Reporting & Analytics
Comparison of CRM Reporting & Analytics features of Product A and Product B
Agiline CRM
9.0
1 Ratings
16% above category average
Copper
6.7
18 Ratings
14% below category average
Forecasting9.01 Ratings6.815 Ratings
Pipeline visualization9.01 Ratings6.418 Ratings
Customizable reports9.01 Ratings7.016 Ratings
Customization
Comparison of Customization features of Product A and Product B
Agiline CRM
8.5
1 Ratings
12% above category average
Copper
5.2
19 Ratings
37% below category average
Custom fields9.01 Ratings8.119 Ratings
Custom objects8.01 Ratings3.412 Ratings
Scripting environment8.01 Ratings4.13 Ratings
API for custom integration9.01 Ratings5.49 Ratings
Security
Comparison of Security features of Product A and Product B
Agiline CRM
9.0
1 Ratings
8% above category average
Copper
8.4
14 Ratings
1% above category average
Single sign-on capability9.01 Ratings8.712 Ratings
Role-based user permissions9.01 Ratings8.113 Ratings
Social CRM
Comparison of Social CRM features of Product A and Product B
Agiline CRM
9.5
1 Ratings
26% above category average
Copper
2.0
12 Ratings
114% below category average
Social data10.01 Ratings2.012 Ratings
Social engagement9.01 Ratings2.07 Ratings
Integrations with 3rd-party Software
Comparison of Integrations with 3rd-party Software features of Product A and Product B
Agiline CRM
9.5
1 Ratings
28% above category average
Copper
2.2
12 Ratings
106% below category average
Marketing automation9.01 Ratings3.412 Ratings
Compensation management10.01 Ratings1.01 Ratings
Platform
Comparison of Platform features of Product A and Product B
Agiline CRM
9.0
1 Ratings
18% above category average
Copper
7.9
17 Ratings
5% above category average
Mobile access9.01 Ratings7.917 Ratings
Best Alternatives
Agiline CRMCopper
Small Businesses
Salesmate
Salesmate
Score 9.8 out of 10
Salesmate
Salesmate
Score 9.8 out of 10
Medium-sized Companies
Creatio
Creatio
Score 9.3 out of 10
Creatio
Creatio
Score 9.3 out of 10
Enterprises
Creatio
Creatio
Score 9.3 out of 10
Creatio
Creatio
Score 9.3 out of 10
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User Ratings
Agiline CRMCopper
Likelihood to Recommend
9.0
(1 ratings)
1.9
(20 ratings)
Usability
9.0
(1 ratings)
3.8
(11 ratings)
Support Rating
9.0
(1 ratings)
1.9
(11 ratings)
User Testimonials
Agiline CRMCopper
Likelihood to Recommend
Agiline LLC
Agiline CRM is a tool one must have installed in their company in order to manage and strengthen the bond with their clients. How cool is that to use a tool which is user-friendly and is helping you in almost everything. Its contact management feature is amazing along with the marketing automation feature. Agiline CRM is a tool that has made Customer relation management quite handy.
Read full review
Copper
Copper has helped me extensively keep track of not only my own but my company's workflow. With so many projects and quotes to track, it has become essential to keep me on task and not miss any of our goals. It has been a perfect fit with our specific workflow, but I don't think it has the customizability just yet to be a perfect fit for every company out there.
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Pros
Agiline LLC
  • Its marketing automation feature is fast and dynamic.
  • It has the capacity to hold many contacts intact and manages them amazingly.
  • Its interface is easy and not complex for beginners.
Read full review
Copper
  • I think the Opportunities Pipeline is probably the best feature of the CRM. The versatility of it allows for pipelines to be made for not only sales but myriad of other ways.
  • Copper's commitment to customer satisfaction is pretty spectacular. Many CRMs aren't as dedicated to this and provide their customers with simple how to articles that fall short of being an actual help.
  • Copper's ability to sync with Google is an undersold perk. If a company relies on the Google workspace, Copper is an amazing tool to work alongside with Google.
Read full review
Cons
Agiline LLC
  • I have found its import of contacts quite complex.
  • It doesn’t work well with some of the browsers.
Read full review
Copper
  • I wish it were easier to create a dashboard to view sales and growth.
  • There are some features I would like to change but can't seem to figure out, so I just deal with not being able to, nothing major though.
  • I would like to see it offer more free links to other services such as Quick Books.
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Usability
Agiline LLC
Agiline CRM is [a] well-designed tool for marketing automation and for Contact management my overall experience is great with it. The customer support of Agiline is amazing. We had to get in contact
with them twice and found them highly responsive and professional people
having complete command of the product which eventually facilitated us
in solving our problem.
Read full review
Copper
I would rate Copper overall usability as a 10. It is easy to use. I am not extremely computer friendly so I needed to find something that would fit what I can do. Copper definitely fit the bill. I would highly recommend it to anyone of any level of computer knowledge.
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Support Rating
Agiline LLC
Its features like sales automation have helped in saving our time and with the help of this tool, we can keep the data of our loyal clients safe in one place. It has multiple features to facilitate one's experience. But its price is not good. Agiline CRM is a tool that has made customer relation management quite handy.
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Copper
It has been so far so good, they have been quick to respond to queries, and do follow up as well. But then again this is a work in progress and I guess they would not have a solution to every problem every posed to them right away. Hence I will refrain from making any judgments.
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Alternatives Considered
Agiline LLC
Agiline CRM is a magic tool with multiple features and works so well with our business. The working of Agiline CRM. is fast but on the other hand, the speed of action of 1CRM was not so good and was clunky. Above all 1CRM wasted our time as that was so difficult tool to understand.
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Copper
For my company, we chose Copper over Salesforce and HubSpot for a few reasons. First and foremost, G-Suite integration. This was one of the most attractive features we liked about Copper. The integration allows for seamless lead import, automated activity tracking and much more. Second, Copper is designed with the end user in mind. It has to be one of the simplest CRMs I have ever used. Additionally, Copper has fantastic customer success managers who make sure you are getting the most out of the platform. Lastly, Copper has very competitive pricing and offers many features of the big name CRMs at a much more economical price point
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Return on Investment
Agiline LLC
  • Its customer service is perfect and gives timely responses.
  • Price is unfair and should be decreased.
  • Not browser friendly.
Read full review
Copper
  • I used ProsperWorks at a startup with around 100 people that was undergoing a serious sales crisis. ProsperWorks, I would say, was the number one tool to turn around the sales team as it allowed one book of truth and one place where every one could finally be on the same page.
  • It's hard to judge ROI on the joy of using a well designed product. After using SFDC or Hubspot or any other CRM, ProsperWorks will feel like a Ferrari. Everything is fast, everything is smooth, and it's lightweight in a good way.
  • The ROI was excellent based on a productivity stand point. Being able to pull up daily activity reports went a LONG way to ensuring the sales team was hitting their marks, and getting done what they need to get done.
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ScreenShots