Airship vs. Intercom
Airship vs. Intercom
Product | Rating | Most Used By | Product Summary | Starting Price |
---|---|---|---|---|
Airship | N/A | Airship is a mobile app experience platform that helps brands optimize the mobile app lifecycle from discovery to loyalty while driving customer value, inside and outside the app. Airship powers cross-channel journeys, experimentation, no-code experiences & App Store Optimization. | N/A | |
Intercom | N/A | Intercom creates modern Customer Service software that aims to redefine how businesses support their customers. The platform connects businesses directly to customers using powerful messaging and automation. According to the vendor, Intercom enables teams to scale support without investing more resources - leading to happier customers and more efficient support teams. | $39 per month per seat |
Airship | Intercom | |||||||||||||||
---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
Editions & Modules | No answers on this topic |
| ||||||||||||||
Offerings |
| |||||||||||||||
Entry-level Setup Fee | Optional | No setup fee | ||||||||||||||
Additional Details | — | AI customer service features included in every plan. Intercom integrates Help desk, AI Chat bot, and Proactive support. | ||||||||||||||
More Pricing Information |
Airship | Intercom | |
---|---|---|
Top Pros |
| |
Top Cons |
|
|
Airship | Intercom | |||||||||||||||||||||
---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
Incident and problem management |
| |||||||||||||||||||||
Self Help Community |
| |||||||||||||||||||||
Multi-Channel Help |
|
Airship | Intercom | |
---|---|---|
Small Businesses | OneSignal Score 9.0 out of 10 | Agiloft Flexible Service Desk Suite Score 9.0 out of 10 |
Medium-sized Companies | Flurry Analytics Score 9.0 out of 10 | Agiloft Flexible Service Desk Suite Score 9.0 out of 10 |
Enterprises | Flurry Analytics Score 9.0 out of 10 | SAP Service Cloud Score 8.7 out of 10 |
All Alternatives | View all alternatives | View all alternatives |
Airship | Intercom | |
---|---|---|
Likelihood to Recommend | 8.0 (8 ratings) | 9.0 (260 ratings) |
Likelihood to Renew | - (0 ratings) | 8.9 (19 ratings) |
Usability | 6.0 (1 ratings) | 8.8 (168 ratings) |
Availability | - (0 ratings) | 9.1 (1 ratings) |
Performance | - (0 ratings) | 9.1 (1 ratings) |
Support Rating | 9.0 (1 ratings) | 7.1 (10 ratings) |
Online Training | - (0 ratings) | 8.1 (2 ratings) |
Implementation Rating | - (0 ratings) | 7.5 (5 ratings) |
Product Scalability | - (0 ratings) | 9.1 (1 ratings) |
Airship | Intercom | |
---|---|---|
Likelihood to Recommend | Airship (formerly Urban Airship) | Intercom |
Pros | Airship (formerly Urban Airship) | Intercom |
Cons | Airship (formerly Urban Airship) | Intercom |
Likelihood to Renew | Airship (formerly Urban Airship) No answers on this topic | Intercom |
Usability | Airship (formerly Urban Airship) | Intercom |
Reliability and Availability | Airship (formerly Urban Airship) No answers on this topic | Intercom |
Performance | Airship (formerly Urban Airship) No answers on this topic | Intercom |
Support Rating | Airship (formerly Urban Airship) | Intercom |
Online Training | Airship (formerly Urban Airship) No answers on this topic | Intercom |
Implementation Rating | Airship (formerly Urban Airship) No answers on this topic | Intercom |
Alternatives Considered | Airship (formerly Urban Airship) | Intercom |
Return on Investment | Airship (formerly Urban Airship) | Intercom |
ScreenShots | Airship Screenshots | Intercom Screenshots |