Akamai Guardicore Segmentation vs. NinjaOne

This is the best possible solution for enterprise-level organizations where server counts will be in the thousands. To manage these and understand the communication can be very cumbersome without this tool. Ease of creation map zone and application-wise can be relaxing to OS teams and support teams as well. There is no limit to labeling schema of servers and it gives the freedom to do so.

Incentivized

Well suited for support and management of a large fleet of endpoints, particularly across multiple regions and locations. Its well suited for MSPs for this reason. Its also effective for managing patching and updates for server infrastructure, where some other products are unable to manage. Its useful being able to access these features across multiple networks and domains. There is an option to monitor network equipment such as switches, but it didn't provide any information that wasn't already provided in the switches cloud portal.

Incentivized

• Network traffic flow within environment of organization.
• Creating maps for visibility and drill down is a key feature.
• Labelling of servers can be done via running script.
• Alerts can be sensitized for the traffic not seen.

Incentivized

• Remote connections: the NinjaRemote client is spectacular and very easy to use and navigate. It quickly connects to customer systems so my engineers are able to work. As a bonus, they also offer a really good mobile app to connect to client systems.
• Antivirus: Bitdefender Endpoint Protection is built directly into the NinjaOne portal. This makes deploying and maintaining AV very easy.
• OS Patching: NinjaOne makes it very easy to handle patching across multiple clients and locations. It is very easy to use and doesn't take long to set up.
• Support: NinjaOne support is always very prompt and helpful.
• Documentation: the NinjaOne Dojo is a one-stop shop for all of your FAQs, guides, and forum needs. You can find almost anything here to help you deploy and maintain NinjaOne.
• Automation Library: NinjaOne comes preloaded with a large number of ready-to-go automations. They also provide you with a scripting module to create your own.

Incentivized

• Limited support to legacy infrastructure.
• Integration with third party is a bit tedious.
• Awaiting support for Kubernetes in the next version.

Incentivized

• NinjaOne does support Mac, however I would like to have more options for automation and scheduled task on Mac devices.
• I would like it if NinjaOne also provided an MDM solution.
• It would be nice is NinjaOne could integrate a PAM solution as well.

Incentivized

We already did. After evaluating many platforms, we found the cybersecurity of the company, its development direction, and the performance of the platform to be far superior at its price point.

Incentivized

The solution is deployed throughout the organization. Teams are working and integrating it with the help desk tool wherever required. Helps in identifying the network traffic flows in lateral movement and east and west as well. Allows policies by default and later fine-tuning to be done to narrow it and enforce blocking action. Exporting reports from the tool is easy and can be observed for any issues.

Incentivized

NinjaOne is easy to use, intuitive, and provides great value for our organization specifically with inventory tracking and patch management. There is also a wealth of control from an RMM perspective that we have over our fleet of hardware as well as customer websites. The communications with our account representative is outstanding as well. I'd highly recommend for organizations to engage with NinjaOne, and this is from a user who's used other RMM's and related software offerings at different MSP's. Go NinjaOne!

Incentivized

Availability is very good

Incentivized

The software loads quickly for the most part

Incentivized

Support has been available 24*7. It also depends on criticality but support is available. Also, the right expertise from the team helps in identifying the issue quickly and this helps in less production downtime if required. The ticket is resolved with RCA.

Incentivized

Ninja support has always been top notch. They have always been responsive and efficient both in troubleshooting issues or talking to me at a high-level about on-going improvements or needed changes. Both sales and Technical support has been good and I've been very pleased with the Customer service we have received from Ninja

Incentivized

Easy to learn and all of the functions and features were easy to learn. Once I started learning all of the features and functions, it made my everyday tasks much easier and more productive. The user interface is very easy to use. If I did have any questions, the Ninja Dojo was a big help.

Incentivized

It was nice and self paced learning. The sections were easy to understand and the functionality was very worthwhile. The online training was very easy to learn and intuitive. I did not feel the need to ask for any clarification or assistance with any of the sections. I am still learning a lot of the functions but fined it very easy to use.

Incentivized

Use of Organizations and locations

Incentivized

1) No limit to labeling schema. 2) Ease of creating maps with respect to zone, environment, subnets, etc. 3) Ease of creating policies and publishing the same. 4) Deception 5) Integration with monitoring tool (grafana) 6) Changes in the agent can be considered if there are legacy systems, time-consuming but can be achieved with the right information.

Incentivized

NinjaOne has the most rounded set of features however I believe all of the programs have there own plus and minus points. We use a mixture of programs however NinjaOne is the most heavily used.

Incentivized

Overall the software is very reliable

Incentivized

• Blocking unwarranted traffic can really boost security of organization.
• Alerts can be triggered to SIEM servers and help in timely action.
• Need to be very careful before configuring and publishing block policies in the production environment.

Incentivized

• Allowed us to use our full IT staff in remote offices to troubleshoot
• The quick site response times helps reduce the time spent trying to find, connect, and fix systems
• The ease of use creates confidence from our users that we can quickly fix their problems from anywhere in the world.

Incentivized