NinjaOne is a great RMM product for a great price.
March 17, 2023
NinjaOne is a great RMM product for a great price.
Score 10 out of 10
Vetted Review
Verified User
Modules Used
- RMM
- Endpoint Management
- Patch Management
- Remote Access
Overall Satisfaction with NinjaOne
We have a small IT department within our organization. We use NinjaOne to help reduce the workload on our system administrators. We can perform remote assistance for employees which helps save time from having to go desk-to-desk to provide help. We can remote deploy software and implement custom scripts to roll out software and perform monitoring of different aspects of the device. We also use NinjaOne to perform patch management on our all our systems. This allows us to support the hybrid OSes that we have in place. We can create schedules and automated tasks that allows us to not have to manually intervene in activities. Because this is a cloud solution, we can now monitor all users and devices, whether they work remotely or on premise. This has cut our time to resolution for end problems and has allowed us to move towards our goal of full automation in the workspace.
- NinjaOne provides great patch management to support remote and on premise devices.
- NinjaOne provides the ability to remotely support employees that are remote and on primise.
- NinjaOne allows us to automate and gather information regarding our end points.
- NinjaOne does support Mac, however I would like to have more options for automation and scheduled task on Mac devices.
- I would like it if NinjaOne also provided an MDM solution.
- It would be nice is NinjaOne could integrate a PAM solution as well.
- Patch Management
- Remote access for employee support
- Supporting hybrid workers who are remote and on premise
- NinjaOne has saved us time and money by reducing OT cost associated with manual task that need to be performed afterhours.
- NinjaOne provides a tremendous cost savings over other similar products.
- NinjaOne has reduced the need to add additional IT personnel at this time.
Datto RMM is a good product. However, I feel through the evaluation process that it was easier for me to use NinjaOne. NinjaOne is also a more cost effective solution compared to Datto RMM. Both are very good products, however, cost and ease of use were the two main factors for me to consider in finally accepting NinjaOne as our RMM solution.
Do you think NinjaOne delivers good value for the price?
Yes
Are you happy with NinjaOne's feature set?
Yes
Did NinjaOne live up to sales and marketing promises?
Yes
Did implementation of NinjaOne go as expected?
Yes
Would you buy NinjaOne again?
Yes