NinjaOne is a No-Brainer When it Comes to IT Management at a Great Price!!!!
March 20, 2024
NinjaOne is a No-Brainer When it Comes to IT Management at a Great Price!!!!
Score 10 out of 10
Vetted Review
Verified User
Modules Used
- Endpoint Management
- Remote Access
- Patch Management
- Backup
- RMM
Overall Satisfaction with NinjaOne
We are a Managed Service Provider and as such, we have many different clients in many different verticals with computer systems that we manage for them. NinjaOne allows us to leverage remote access tools, scheduled tasks, automations, alerting, patching, and anti-virus within one seamless portal. My engineers are able to save valuable time and not spend forever trying to connect to a client's system.
- Remote connections: the NinjaRemote client is spectacular and very easy to use and navigate. It quickly connects to customer systems so my engineers are able to work. As a bonus, they also offer a really good mobile app to connect to client systems.
- Antivirus: Bitdefender Endpoint Protection is built directly into the NinjaOne portal. This makes deploying and maintaining AV very easy.
- OS Patching: NinjaOne makes it very easy to handle patching across multiple clients and locations. It is very easy to use and doesn't take long to set up.
- Support: NinjaOne support is always very prompt and helpful.
- Documentation: the NinjaOne Dojo is a one-stop shop for all of your FAQs, guides, and forum needs. You can find almost anything here to help you deploy and maintain NinjaOne.
- Automation Library: NinjaOne comes preloaded with a large number of ready-to-go automations. They also provide you with a scripting module to create your own.
- Reporting: has been a bit lackluster in the past but they just rolled out a new reporting module so it may have improved.
- Dark Mode: this has been one of the most requested features on the roadmap. It needs to happen. Soon.
- NinjaOne is a monthly payment with no commitment, this is much better suited to an MSP than other competitors that try to wrap you up into a 3-5-year contract. As an MSP, we could lose a client at any moment and it sucks to be stuck in a contract where we can't lower our agent counts.
- NinjaOne helps my techs be more efficient and productive. Saving time and money.
Automation, automation, automation. NinjaOne allows my engineers to schedule automations based on policies. Computer hard drive filling up, autorun disk cleanup, DHCP out IPs, send a ticket to our ticketing system, end-users keep declining the patch reboot notices, auto reboot on schedule. We haven't even scratched the surface of what NinjaOne can do and already we have saved so much time and money.
NinjaOne allows us to easily run reports that show us patch levels, AV status, software versions, etc. This makes it very easy for technicians to stay on top of keeping our clients current and safe from threats.
We have automated disk cleanups when storage is low, auto-patching, auto AV scans, software installs, etc. We have written custom scripts that are easily scheduled and deployed leveraging NinjaOne. We are able to create groups and deploy scheduled automations easily and quickly.
NinjaOne feels like it is way beyond its competitors. Their UI is fantastic, with the exception of no Dark Mode. It is very responsive and easy to navigate. Also, NinjaOne bills monthly with no contract commitment. This makes it much more accessible to smaller and medium-sized businesses that might not want to sign a 3-5-year contract.
Do you think NinjaOne delivers good value for the price?
Yes
Are you happy with NinjaOne's feature set?
Yes
Did NinjaOne live up to sales and marketing promises?
Yes
Did implementation of NinjaOne go as expected?
Yes
Would you buy NinjaOne again?
Yes