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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Alchemer

    Score9.3 out of 10
    N/AAlchemer (formerly SurveyGizmo) is an online survey tool that helps companies design surveys and collect and analyze data. Features include branding, logic & branching, mobile surveys, question types, and reporting.

    $55

    per month per user

    SurveySparrow

    Score9 out of 10
    N/ASurveySparrow headquartered in Los Angeles offers their customizable survey platform, deployed via webpage, chatbot with conversational format, or distributable to audience segments.

    $19

    per month 5000 Responses

    Pricing
    AlchemerSurveySparrow
    Editions & Modules
    Collaborator
    $55
    per month per user
    Professional
    $165
    per month per use (maximum 3 users)
    Full Access
    $275
    per month per user (maximum 3 users)
    Enterprise and Business
    Contact for quote
    Basic
    $19
    per month 5000 Responses
    Essentials
    $49
    per month 15000 responses
    360 Assessments Basic
    $59
    Per Subject Billed Yearly For upto 100 Subjects
    Business
    $99
    per month 100000 responses
    CX Basic
    $199
    per month 100000 responses
    Offerings
    Pricing Offerings
    AlchemerSurveySparrow
    Free Trial
    NoYes
    Free/Freemium Version
    NoYes
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional DetailsDiscount available for annual billing on small team plans.—
    More Pricing Information
    Community Pulse
    AlchemerSurveySparrow
    Considered Both Products
    Alchemer
    No answer on this topic
    SurveySparrow
    No answer on this topic
    Key User Insights
    Would buy again
    100%
    Would buy again
    6 Answers
    No answers on this topic
    Delivers good value for the price
    100%
    Delivers good value for the price
    5 Answers
    No answers on this topic
    Happy with the feature set
    100%
    Happy with the feature set
    6 Answers
    No answers on this topic
    Lived up to sales and marketing promises
    100%
    Lived up to sales and marketing promises
    5 Answers
    No answers on this topic
    Implementation went as expected
    100%
    Implementation went as expected
    6 Answers
    No answers on this topic
    Features
    AlchemerSurveySparrow
    Survey Format & Appearance
    Comparison of Survey Format & Appearance features of Alchemer and SurveySparrow
    Feature
    Alchemer
    8.0
    14 Ratings
    1% below category average
    SurveySparrow
    -
    Ratings
    Survey templates8.013 Ratings00 Ratings
    Themes7.014 Ratings00 Ratings
    Custom logo/branding9.013 Ratings00 Ratings
    Survey Content
    Comparison of Survey Content features of Alchemer and SurveySparrow
    Feature
    Alchemer
    9.3
    15 Ratings
    9% above category average
    SurveySparrow
    -
    Ratings
    Changes to live survey8.015 Ratings00 Ratings
    Question design help10.014 Ratings00 Ratings
    Multiple question types10.015 Ratings00 Ratings
    Survey Logic
    Comparison of Survey Logic features of Alchemer and SurveySparrow
    Feature
    Alchemer
    9.0
    15 Ratings
    7% above category average
    SurveySparrow
    -
    Ratings
    Survey logic flexibility9.015 Ratings00 Ratings
    Survey Reporting & Analytics
    Comparison of Survey Reporting & Analytics features of Alchemer and SurveySparrow
    Feature
    Alchemer
    6.6
    15 Ratings
    21% below category average
    SurveySparrow
    -
    Ratings
    Response tracking7.015 Ratings00 Ratings
    Data export6.015 Ratings00 Ratings
    Standard reports7.015 Ratings00 Ratings
    Custom reports8.014 Ratings00 Ratings
    Analytics5.013 Ratings00 Ratings
    Survey Administration & Security
    Comparison of Survey Administration & Security features of Alchemer and SurveySparrow
    Feature
    Alchemer
    10.0
    13 Ratings
    15% above category average
    SurveySparrow
    -
    Ratings
    Access controls10.012 Ratings00 Ratings
    Compliance10.012 Ratings00 Ratings
    Survey Distribution
    Comparison of Survey Distribution features of Alchemer and SurveySparrow
    Feature
    Alchemer
    10.0
    14 Ratings
    21% above category average
    SurveySparrow
    -
    Ratings
    Vendor-offered crowdsourcing10.07 Ratings00 Ratings
    Respondent restrictions10.014 Ratings00 Ratings
    Best Alternatives
    AlchemerSurveySparrow
    Small Businesses
    Jotform
    Score8.5 out of 10
    No answers on this topic
    Medium-sized Companies
    Qualaroo
    Score7 out of 10
    No answers on this topic
    Enterprises
    QuestionPro
    Score9.2 out of 10
    No answers on this topic
    All AlternativesView all alternativesView all alternatives
    User Ratings
    AlchemerSurveySparrow
    Likelihood to Recommend
    7.0
    (15 ratings)
    10.0
    (3 ratings)
    Usability
    8.7
    (5 ratings)
    9.0
    (1 ratings)
    Support Rating
    6.7
    (5 ratings)
    9.0
    (1 ratings)
    User Testimonials
    AlchemerSurveySparrow
    Likelihood to Recommend
    Alchemer
    SurveyGizmo works extremely well as a platform for receiving survey responses. As a survey/business analytics tool, the platform offers extensive options for customization and deployment of professional questionnaires. Our team has found SurveyGizmo to be extremely well suited for the modern administrative employee. Surveys are relatively easy to create, deploy, and manage responses in real time. Furthermore, monitoring / managing the results enables businesses to provide any necessary follow-up based on key results. Our team spends quite a bit of time testing out survey tools and have found SurveyGizmo to be a solid option for the needs of our team. Furthermore, we have recommended the platform to other departments within our organization that have uniquely different skillsets from our own. Overall, we see SurveyGizmo as a tool that can be used across most organizational teams if implemented with the specific user-experience in mind.
    Incentivized
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    SurveySparrow
    Well getting surveys from clients is a hectic job (as a user we all ignore surveys all the time ) SurveySparrow comes to the rescue and provides links to forward your survey on WhatsApp, email, and so many options. You can create a copy of the survey which you created and that is very time efficient. Suppose you have 3 clients and you give them the same service you can add a variable that will simply change the name of the client and the rest of the survey stays the same no need to create a different survey, mega time saver.
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    Pros
    Alchemer
    • Attaching images! Survey Gizmo makes attaching images from surveys a breeze. I've tried other popular survey tools and it can be difficult for users to submit images as part of their survey (e.g. some only allow 1 picture per question, whereas Survey Gizmo allows a range for you to select from)
    • Easy and intuitive survey building.
    • Pretty good out-of-the-box survey analysis.
    Incentivized
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    SurveySparrow
    • Creating and sending surveys is very easy and intuitive, no instructions needed. The interface is clean and inviting.
    • The mobile-first interface greatly increases response rates form my experience. Filling out a survey is like text messaging on your phone.
    • Surveys are more conversational in tone rather than an answer to the question style of the survey most other companies offer.
    • The feature set is not as robust as some other survey software but its simplicity makes it easy to use all around.
    • Customer support is very responsive.
    Incentivized
    Read full review
    Cons
    Alchemer
    • Duplicate protection needs improvement. Anyone who would like to start a survey and finish at a later time is unable to which limits total survey responses.
    • Password protection option can be a challenge when uploading spreadsheets with pre-populated data.
    • Logic and piping options for questions can be difficult when designing more complicated and in-depth surveys, which requires a lot of testing.
    • Follow-up surveys do not provide an option for survey takers to review their previous survey responses, which may provide less accurate data when comparing individuals across multiple surveys.
    • Would like the option to link surveys together in order to more easily track data from individuals across multiple surveys and save previous survey data.
    Incentivized
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    SurveySparrow
    • Add custom CSS for Premium plan.
    Incentivized
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    Usability
    Alchemer
    The feature sets, agility, and flexibility remain approachable and incredibly powerful. Support is also very responsive and top notch. Overall, with a bit of basic foundational skills, there are seemingly an unlimited number of use cases for which Alchemer can be leveraged.
    Incentivized
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    SurveySparrow
    User-friendly data is easy to analyze with simple tools. The customer service team is also very helpful, easy to create the survey in less than 5 minutes, engage with your clients on all possible platforms.
    Read full review
    Support Rating
    Alchemer
    Every once in awhile, it is necessary to solicit support. On those occasions, support is extremely responsive and supportive. It has been my experience that [if] they can't walk you through the desired endpoint, they will take a look at your build and remedy for you.
    Incentivized
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    SurveySparrow
    The support team is just a call away and also provides email support.
    Read full review
    Alternatives Considered
    Alchemer
    I liked the interface for SurveyGizmo much more than Qualtrics. You knew a question was adjusted in SurveyGizmo and wouldn't change, but with Qualtric's interface, you had to refresh the account several times sometimes to ensure the question would work appropriately. Also, with SG, there were a lot of easier capabilities, such as changing missing values in bulk, required questions in bulk, etc.
    Incentivized
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    SurveySparrow
    We originally used Survey Monkey but found customer support to be unresponsive when we needed it and also the style of surveys you could create were bland and boring, leading to lower response rates. We chose Survey Sparrow for their mobile-first and chat-style survey interface because we have a mobile audience and have found they prefer this style of survey better.
    Incentivized
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    Return on Investment
    Alchemer
    • It has always delivered on all our business objectives. I think that the reason why it's a bit [more] expensive than other providers.
    • It has helped us to optimize resources especially man hours involved in survey design.
    • It has been a valuable partner in almost all [of] our uses.
    Incentivized
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    SurveySparrow
    • Very simple and intuitive interface.
    • Easy to set-up and use - pays off quickly.
    Incentivized
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    ScreenShots