Alida CXM vs. Infor Customer Experience Suite
Alida CXM vs. Infor Customer Experience Suite
Product | Rating | Most Used By | Product Summary | Starting Price |
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Alida CXM | N/A | Alida CXM (formerly Vision Critical) is designed to enable users to listen to direct & indirect sources of customer feedback, perform automated actions on collected feedback and have complete visibility into key customer experience metrics so users can create exemplary customer experiences day after day. Alida CXM offers a holistic customer experience platform that brings in both operational and experiential data, integrates this data with the tools to collect, understand and action customer… | N/A | |
Infor Customer Experience Suite | N/A | The Infor Customer Experience Suite (CX Suite) bundles Infor CRM and CPQ, as well as the Infor MRM, Omni-Channel Campaign Management, and the Infor Interaction Advisor, with other capabilities such as contract management, sales intelligence, and Infor Rhythm BtoB. | N/A |
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Editions & Modules | No answers on this topic | No answers on this topic | ||||||||||||||
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Entry-level Setup Fee | No setup fee | No setup fee | ||||||||||||||
Additional Details | — | — | ||||||||||||||
More Pricing Information |
Alida CXM | Infor Customer Experience Suite | |
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Top Pros | ||
Top Cons |
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Alida CXM | Infor Customer Experience Suite | |
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Small Businesses | Sogolytics Score 8.9 out of 10 | Sogolytics Score 8.9 out of 10 |
Medium-sized Companies | CustomerSuccessBox Score 9.5 out of 10 | CustomerSuccessBox Score 9.5 out of 10 |
Enterprises | Quadient Inspire Score 9.4 out of 10 | Quadient Inspire Score 9.4 out of 10 |
All Alternatives | View all alternatives | View all alternatives |
Alida CXM | Infor Customer Experience Suite | |
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Likelihood to Recommend | 5.0 (7 ratings) | 9.0 (2 ratings) |
Likelihood to Renew | 7.5 (6 ratings) | - (0 ratings) |
Usability | 3.0 (1 ratings) | - (0 ratings) |
Support Rating | 10.0 (1 ratings) | - (0 ratings) |
Alida CXM | Infor Customer Experience Suite | |
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Likelihood to Recommend | Alida | Infor |
Pros | Alida | Infor |
Cons | Alida | Infor |
Likelihood to Renew | Alida | Infor No answers on this topic |
Usability | Alida | Infor No answers on this topic |
Support Rating | Alida | Infor No answers on this topic |
Alternatives Considered | Alida | Infor No answers on this topic |
Return on Investment | Alida | Infor |
ScreenShots |