Likelihood to Recommend
Allbound is a sleek solution that neatly organizes data. Clearly presents useful instructional content. The slowness of the CRM connection is a problem. When it comes to reaching out to our worldwide network of channel partners, we turn on Allbound to streamline our communication and sales enablement efforts. Our reseller partners may use this central hub to register new deals, stay up to speed on product changes, and have access to all relevant product information.
Read full review Salesforce
Partner Management is a great tool for scenarios where a partner portal needs to be created in a quick and cost-efficient manner by teams that do not necessarily have a broad technical knowledge and when the time to market is key. In the situations where the use case is more advanced and cannot be covered by the out-of-the-box functionalities of SPM, then the tool is less effective.
Read full review Pros Content Management including sales & marketing resources, calendar items, distributor and partner communications, and news for partners Deal registration and MDF management--providing an easy to use system for partners and Cambum administrators to enter and review requests. Increasing partner engagement--providing an easy way to update the portal frequently keeps our partners coming back to see the latest and greatest resources and benefits Read full review Clear, concise user interface. Organizes calls & notes & client info into one uniform platform. Allows knowledge to be shared across the organization & account teams. Read full review Cons The fact that you can't make payouts to partners within the platform itself is super frustrating and that would be a huge improvement. The ability to track clicks, page views, etc is not available like on other partner platforms like Tune, Impact, and Cake. It would be awesome to see that tracking data for the content being shared. Having more integrations with platforms like Zuora which we use for payments would be great. Read full review One thing is, you have to put the time you took on the case if you edited it. I would like to change the name or a note and not have to go back and put how long it took. Reports can sometimes be hard to create. Read full review Likelihood to Renew
Allbound is so easy to use as an administrator and provides human support and a resource for its customers to learn about the features and tools available. Our partners consistently provide feedback to us about how much they absolutely love our partner portal, which Allbound provides the structure and functionality to allow us to over amazing things to thousands of partner globally. Almost every person who provides feedback says some iteration of "this is the best partner portal i've ever used."
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We are definitely going to renew as we created and developed a very functional and complete solution that we won't want to lose. and the reason we achieved that is by continuously evolving and enhancing. That would not be possible without the qualified technical support we have at our disposal internally.
Read full review Usability
It is by far the easiest system to administrator that I have either had experience doing or demoed from other vendors. No coding skills needed. Simple interfaces for everything. And the Allbound University and live support are great!
Read full review Salesforce
Partner Management is complete and has great usability. Just as a
full CRM does. However, when you have to deploy the initial implementation and/or create the infrastructure for your
Partner Management it might require, as expected, a very good support and development team and resources
Read full review Support Rating
Allbound has a support team that is easy to contact right through the PRM interface. Additionally, we have a dedicated account manager and development team who are super responsive and helpful. Allbound has a ticketing system for support as well, which keeps you up to date on status of your support requests.
Read full review Implementation Rating
Regular meetings, lots of UAT, quick responses, and adherence to our timeline made implementation a breeze -- even though we had some really complex processes we needed to support.
Read full review Alternatives Considered
They are different in the sense that Allbound allows you to loop in different parners to a degree that HubSpot doesn't outside smaller extensions and portals. More visbility into interactions with HubSpot, but it's truly built for marketing vs a sales forward/partnership management tool.Extensions from Allbound into Google could be helpful
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Tune provides great on-boarding experience for new users, but the functionality of the product itself is limited. For example if you multiple partners worldwide who sell your product,
CRM integration is a must to achieve business goals.
ecosystems helps to avoid having multiple tools and licenses. One big differentiator is that
Partner Managements allows for personalization that is user-friendly, while with Tune user is expected to do some coding
Read full review Return on Investment The sharing of knowledge has a positive effect on the partners who benefit from it. Our smaller partners are now able to conduct their own campaigns with the help of our Campaigns in a Box, freeing us to concentrate on our larger clients. Our latest products can all be better explained with the aid of our learning tracks. Read full review Single integrated lead management system- positive. Partner information and communication - positive. One system for all partner needs like assigning deal registration or MDF- positive. Trainings required internally- negative. Too expensive- negative. Read full review ScreenShots