Likelihood to Recommend As we roll out new products or services, the learning and coaching platforms are key. They allow us to teach the team the content and then coach them as they video record their delivery of the content to a "client." This allows us to see how much they've absorbed and helps us to redirect them when needed.
Read full review The sales team uses constantly all the sharing features. We share Collections and share individual assets as well to our distributors. They consume our catalogs, price guides, delivery timeline schedules, and much more. For every content, I know the granular level of consumption that is occurring. I no longer have to make any guesses based on content. I am able to schedule follow-ups based on real time content.
Read full review Pros Allows us to quickly and easily capture and share information with sales teams who are on the go Provides an archive of content where users can go back and review and can be used for ongoing training The customer success team is very helpful in supporting our initiatives and giving us best practices Read full review Paperflite simplifies storing content in a single repository, giving content structure within an organization. By creating streams you are able to segregate content based on the content structure your organization has planned out. Oftentimes the content created by marketing is not used by sales for lack of discoverability/finding of content. With Paperflite every asset is easily discoverable by a simple search feature. Paperflite does an in-content search as well, giving in-depth results and ensuring no asset is left unseen Read full review Cons We have yet to discover something about the system we don't like. If hard-pressed to find a flaw, it would be that whomever authors content, the content is tied to that individual; however, Allego has the capability to "reassign" content to a different author when needed. Read full review Nothing to mention, at this point but sometimes it takes a little more time to add assets to a collection. Not too sure if it's the internet connection or just a glitch on the website. What problems are you solving with the product? What benefits have you realized? The analytics feature has helped me understand how my content is performing and make changes to it accordingly. The ability to create a personalized content experience for each of my prospects makes it even more better. Read full review Likelihood to Renew We love Allego and the various wasy we can use it. It has been a game changer for our team in helping them stand out from the competition.
Read full review Usability I find it very easy to understand and use
Read full review Support Rating Whenever we run into questions or issues, no matter how small or large, the team is quick to respond and assist us through any challenges we have
Read full review Have been very prompt in their responses. They know the product extremely well to respond precisely to the posted queries. Not just that, they are extremely proactive in providing quality suggestions and teach ways to improve the overall user experience when using the product. You give them your problem statement, and they'll come up with innovative ways to address it.
Read full review Alternatives Considered I was not personally involved in the purchase of Allego, but came to the organization shortly after. I would say that Allego stacks up to both
Gong and
Litmos pretty well with a few differences.
Gong is a little more robust when it comes to the functionality of call intelligence and coaching and has a little more to offer when it comes to syncing up to
Salesforce . But doesn't have the content storage or LMS capability.
Litmos has the badging capability that Allego does not, but it didn't have the CI and content storage like Allego does
Read full review With Paperflite, the analytics provided are much more insightful compared to DocSend. Paperflite's content intelligence helps understand how content is performing with each prospect. Easy accessibility with Paperflite, cause we can use it on a phone or IPAD and not just from desktop
Read full review Return on Investment We use it as a CRM for our customer interactions. This tool allows us to manage our customers efficiently. We call through the software, and calls are automatically captured along with the call records and captured as tasks completed. We use call coaching from the recorded calls to enable our team to improve further. Data upload of the past customer records are very cumbersome. UI is not in the same level as the market leaders like Salesforce etc, Read full review Paperflite's user experience is great and with its key features, it becomes an essential tool for teams Content Management: Have all our collaterals under one place for teams to discover easily Content Experience: The ability to create personalized experiences for prospects has helped increase engagement. Content Analytics : We've been able to understand the ROI our content brings. Read full review ScreenShots