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Promising CRM but have lot to catch up with!
March 27, 2024

Promising CRM but have lot to catch up with!

Anonymous | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User

Overall Satisfaction with Allego Sales Enablement Platform

We use it as a CRM for our customer interactions. We call through the software, and calls are automatically captured along with the call records as tasks are completed. We can log tasks based on customer interactions. We use call coaching from the recorded calls to enable our team to improve further. With this tool, we can manage our customers efficiently.
  • We use it as CRM for our customer interactions.
  • We call through the software, and calls are automatically captured along with the call records and captured as tasks completed.
  • We use call coaching from the recorded calls to enable our team to improve further.
  • With this tool, we are able manage our customers efficiently.
  • Data upload of the past customer records are very cumbersome.
  • UI is not in the same level as the market leaders like Salesforce etc.
  • API & add-ons are not pocket friendly.
  • We use it as a CRM for our customer interactions. This tool allows us to manage our customers efficiently.
  • We call through the software, and calls are automatically captured along with the call records and captured as tasks completed.
  • We use call coaching from the recorded calls to enable our team to improve further.
  • Data upload of the past customer records are very cumbersome.
  • UI is not in the same level as the market leaders like Salesforce etc,
Allego has the below advantages vs. Salesforce. 1. We call through the software & calls are automatically captured along with the call records & captured as tasks completed. 2. We use call coaching from the recorded calls to enable our team to improve further. Salesforce is better in the below two things than Allegro 1. Data upload of the past customer records is very cumbersome. 2. UI is not at the same level as market leaders like Salesforce.

Do you think Allego Sales Enablement Platform delivers good value for the price?

Yes

Are you happy with Allego Sales Enablement Platform's feature set?

Yes

Did Allego Sales Enablement Platform live up to sales and marketing promises?

Yes

Did implementation of Allego Sales Enablement Platform go as expected?

Yes

Would you buy Allego Sales Enablement Platform again?

Yes

Well-suited: 1. We use it as CRM for our customer interactions. 2. We call through the software & calls are automatically captured along with the call records & captured as tasks completed. 3. We can log a task as per customer interactions. 4. We use call coaching from the recorded calls to enable our team to improve further. With this tool, we can manage our customers efficiently. Less Suited: 1. Data uploading past customer records is very cumbersome. 2. UI is not at the same level as the market leaders like Salesforce, etc, 3. API & add-ons are not pocket-friendly.