Likelihood to Recommend As we roll out new products or services, the learning and coaching platforms are key. They allow us to teach the team the content and then coach them as they video record their delivery of the content to a "client." This allows us to see how much they've absorbed and helps us to redirect them when needed.
Read full review Qstream is great when used for reinforcement of training conducted. Especially when that training is detailed or complex, Qstream will help to embed key concepts and drive adoption while ensuring reps are interacting.
Read full review Pros Allows us to quickly and easily capture and share information with sales teams who are on the go Provides an archive of content where users can go back and review and can be used for ongoing training The customer success team is very helpful in supporting our initiatives and giving us best practices Read full review Gamification: gets reps involved in ways that keep it interesting while bringing in elements of competition. Mobile: ease of use and direct access to reps while on the move. The interface is intuitive and able to be interacted with in quick increments rather than lengthy elearning. Coaching: provides direct insights into who is coping and who is not so that enablement efforts can be focused. Read full review Cons We have yet to discover something about the system we don't like. If hard-pressed to find a flaw, it would be that whomever authors content, the content is tied to that individual; however, Allego has the capability to "reassign" content to a different author when needed. Read full review Reporting: we only had access to some of the reports so would have liked to see more detail and have the ability to create custom reports. Licensing: we accessed qstream via Growthplay so only had access to limited features. Would like to see this extended so that we could truly experience all of the qstream benefits. Content Creation: we were not able to create our own questions and streams but had to rely on the external team. Self-creation and self-directed streams would have been preferable. Read full review Likelihood to Renew We love Allego and the various wasy we can use it. It has been a game changer for our team in helping them stand out from the competition.
Read full review Qstream is good in terms of gamification and driving adoption. However we are looking for a platform that supports content creation, ILT training as well as gamification. Qstream would meet only one of those criteria. We may still use them again if we are unable to find a compete platform in future
Read full review Usability Qstream was easy for us to use and gain insights from. Feedback from sales leaders and reps was generally positive. Having greater flexibility about creating custom reports and streams would have increased the rating
Read full review Support Rating Whenever we run into questions or issues, no matter how small or large, the team is quick to respond and assist us through any challenges we have
Read full review Alternatives Considered I was not personally involved in the purchase of Allego, but came to the organization shortly after. I would say that Allego stacks up to both
Gong and
Litmos pretty well with a few differences.
Gong is a little more robust when it comes to the functionality of call intelligence and coaching and has a little more to offer when it comes to syncing up to
Salesforce . But doesn't have the content storage or LMS capability.
Litmos has the badging capability that Allego does not, but it didn't have the CI and content storage like Allego does
Read full review Qstream was selected by default because it was offered by Growthplay as their preferred gamification and adoption tool. We have subsequently looked at acquiring Qstream for other initiatives and are in the process of evaluating options
Read full review Return on Investment We use it as a CRM for our customer interactions. This tool allows us to manage our customers efficiently. We call through the software, and calls are automatically captured along with the call records and captured as tasks completed. We use call coaching from the recorded calls to enable our team to improve further. Data upload of the past customer records are very cumbersome. UI is not in the same level as the market leaders like Salesforce etc, Read full review Reps have adopted our new sales methodology quicker and with more rigour meaning we are more successful in the field. We’ve been able to create scale to drive adoption. Without technologies like Qstream, we would never be able to meet our enablement and growth targets. More reps talking a consistent message means our customer experience has improved at the sales front. This allows us to differentiate versus the competition and ensures we win more often. Read full review ScreenShots