TrustRadius

Aloware vs. Nooks

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Aloware
Score 9.9 out of 10
N/A
Aloware is a contact center solution with turnkey software. Aloware also integrates with CRM and Helpdesk applications. Customers can be engaged by cell phone, text message or social messengers.
$40
per month per user
Nooks
Score 9.2 out of 10
N/A
The Nooks AI Dialer is designed to eliminate wasted time in outbound sales by automating and optimizing the calling process. It enables reps to run unlimited parallel dialing—up to five lines at once—while automatically skipping bad numbers, answering machines, and navigating dial trees. With built-in caller ID, voicemail drop, CRM and SEP integrations, and a basic call library, it helps to ensure speedier dialing. Reps can leave voicemails automatically, take…N/A
Pricing
AlowareNooks
Editions & Modules
iPro
$40
per month per user
uPro
$70
per month per user
xPro
$90
per month per user
No answers on this topic
Offerings
Pricing Offerings
AlowareNooks
Free Trial
YesYes
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details——
More Pricing Information
Community Pulse
AlowareNooks
Features
AlowareNooks
Preview Dialer
Comparison of Preview Dialer features of Product A and Product B
Aloware
-
Ratings
Nooks
8.0
8 Ratings
9% above category average
Contact preview00 Ratings8.08 Ratings
Dialer-CRM integration00 Ratings8.18 Ratings
Call notes & tags00 Ratings6.98 Ratings
Automatic call logging00 Ratings8.98 Ratings
Core Dialer
Comparison of Core Dialer features of Product A and Product B
Aloware
-
Ratings
Nooks
7.9
8 Ratings
3% above category average
Outbound dialing00 Ratings9.08 Ratings
Custom caller ID00 Ratings7.58 Ratings
Click-to-call00 Ratings7.78 Ratings
Recorded voicemail drop00 Ratings7.28 Ratings
Dialer contact import00 Ratings7.78 Ratings
Campaign & list management00 Ratings8.38 Ratings
Call Follow-up and Quality Assurance
Comparison of Call Follow-up and Quality Assurance features of Product A and Product B
Aloware
-
Ratings
Nooks
8.2
8 Ratings
7% above category average
Follow-up calls00 Ratings7.68 Ratings
Dialer reporting & analytics00 Ratings8.58 Ratings
Dialer compliance00 Ratings8.58 Ratings
Best Alternatives
AlowareNooks
Small Businesses
Salesmate
Salesmate
Score 10.0 out of 10
Salesmate
Salesmate
Score 10.0 out of 10
Medium-sized Companies
CloudTalk
CloudTalk
Score 7.5 out of 10
CloudTalk
CloudTalk
Score 7.5 out of 10
Enterprises
Dialpad Sell
Dialpad Sell
Score 8.7 out of 10
Dialpad Sell
Dialpad Sell
Score 8.7 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
AlowareNooks
Likelihood to Recommend
9.0
(1 ratings)
9.3
(8 ratings)
Usability
-
(0 ratings)
8.9
(8 ratings)
User Testimonials
AlowareNooks
Likelihood to Recommend
Aloware
Having worked in insurance from a work from home standpoint for a while, Aloware is definitely one of the better softwares for use in incoming/outgoing calls. The site is very user friendly and really well managed. The park feature is very convenient as well. The site doesn't feel clunky are have too much information (info overload) like other softwares out there.
AS
Angi Sierra
Licensed Agent
Read full review
Nooks
Teams who work remote, Managers who want to listen to cold calls and coach someone live, or encourage a team member TO work with them in the same space.
Jennifer (Piehl) Barker | TrustRadius Reviewer
Jennifer (Piehl) Barker
Enterprise Account Executive
Read full review
Pros
Aloware
  • Incoming Calls
  • Voicemails
  • Text Messages
AS
Angi Sierra
Licensed Agent
Read full review
Nooks
  • Call quality is usually good
  • The recordings and transcriptions are helpful
  • The lobby set up is a great system to collab/talk to coworkers
Jack Schwegman | TrustRadius Reviewer
Jack Schwegman
Sales Development Representative
Read full review
Cons
Aloware
  • Reading text messages directly on the site are sometimes difficult
  • The transcribe on voicemails is off sometimes
AS
Angi Sierra
Licensed Agent
Read full review
Nooks
  • Easier access to previous call data if you have connected with the prospect before
  • LinkedIn more accurately updated and accessible
  • recommended next steps based on call disposition
Verified User
Anonymous
Read full review
Usability
Aloware
No answers on this topic
Nooks
Nooks is very user friendly and intuitive, especially after the recent update. it integrates seamlessly with other tools in the tech stack and communicates almost instantly. If you were to run into issue, the Nooks support team are fast to address and resolve. Also, Nooks reps are always open to trainings and refreshers on the platform.
Verified User
Anonymous
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Alternatives Considered
Aloware
Aloware is definitely more user friendly with an up to date user interface. Their texting feature is much easier to keep records over compared to Chase and the connection while on the phone with customers is a lot better. With Chase, it always seemed staticy and unreliable
AS
Angi Sierra
Licensed Agent
Read full review
Nooks
We used to use Orum but decided to switch due to the number of issues we would see whether it was with connect rates, dial to connect times, and the amount of technical difficulties. Nooks outperforms Orum in every aspect especially around the reporting and analytics as Nooks goes into much more detail.
Verified User
Anonymous
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Return on Investment
Aloware
No answers on this topic
Nooks
  • Positive: Connect rates and 60 second conversations held
  • Positive: More meeting conversion from calls (still dominant via email)
  • Negative: I think more NAMER regions experience it but it has to do with Gong Engage functionality like with wrong dispositions
Christopher López | TrustRadius Reviewer
Christopher López
Account Development Representative
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ScreenShots