What users are saying about
4 Ratings
30 Ratings
4 Ratings
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Score 8.2 out of 101
30 Ratings
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Score 8.3 out of 101

Likelihood to Recommend

ALTO Exchange

This is a good portal for accounting and even sales personel to use in their jobs if they are needing to access purchase orders from our customers
No photo available

Coupa

Our main goals were to drive value by focusing on adoption by all, increased visibility in spend, and compliance. Coupa is very easy to use and does not feel like an ERP. Our end users like the easy to use, intuitive interface. A side benefit that we have experienced is that we were able to get rid of a shadow system that our IT department was using to track spending. They are able to use Coupa to track committed and actual spend and reconcile it their budgets and forecasts.
JR Miller profile photo

Pros

ALTO Exchange

  • Clean easy to navigate interface
  • Excellent and accurate customer service
  • Easy to get activated for both customer and vendor relations
No photo available

Coupa

  • Ease of use. No IT support is needed. As the procurement manager, I'm also the Coupa administrator. I have the ability to configure, correct, manipulate, etc., the system to our needs.
  • No on-going training. The system, both P2P and Sourcing are incredibly intuitive. Many SAAS modules change dramatically with each new version and require additional training. Coupa does a great job of putting updated, searchable documents on-line to augment any additional training employees may need.
  • Rock solid stability. Coupa is never down, they far exceed the SLAs we have in place with them. I've never had a catastrophic failure or outage with them.
  • SOX compliancy. Need I say more? My internal and external audit teams have given the tool more than a passing grade.
  • Thought leadership. The tool is constantly evolving to live up to the high expectations of its user base. The Coupa Community has skin-in-the-game and Coupa listens to our needs/wants as well as adding their own cutting edge touches to the tool.
Scott Coleman CPSM, CPSD, C.P.M profile photo

Cons

ALTO Exchange

  • When submitting an invoice and error is generated the error is not too clear on how to fix the issue
  • Ability to scan or upload PDF invoice to customer
  • Email confirmation that invoice has been successfully submitted
No photo available

Coupa

  • Implementation using a third-party consultant was a mistake. Maybe we had the wrong consultants assigned to us but make sure you understand who is doing the implementation. Implementation is costly but extremely important.
  • We often can have small issues with approval chains and they are hard to figure out. If there was more information on how to understand approval chains without reaching out to support, it would help.
Paul Wetterholm profile photo

Alternatives Considered

ALTO Exchange

N/A this was setup by my customer for us to use
No photo available

Coupa

We evaluated Ariba, Basware. We chose Coupa for its cost effectiveness, richness of features, functionality and value for money. Coupa customer service is also very good. Coupa is investing time and effort to bring in more features and constantly improving its products. Some of our suppliers and customers are already using coupa.
Shiva Krishna profile photo

Return on Investment

ALTO Exchange

  • Too early to tell just started using it
No photo available

Coupa

  • Coupa is an extension of our ERP. It has provided value by delivering visibility and transparency in our spend management.
  • The adoption by all is a key deliverable for us. In order to take advantage of the visibility, we need all spend under management in Coupa. We are moving in this direction with very positive feedback from our end users.
  • We will drive savings by being able to negotiate with our suppliers with the analytics that Coupa provides. Coupa allows us to track supplier performance and manage the relationship in real time.
JR Miller profile photo

Screenshots

Pricing Details

ALTO Exchange

General

Free Trial
Yes
Free/Freemium Version
Yes
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
Required

Coupa

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

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