ALTO Exchange vs. Coupa

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
ALTO Exchange
Score 10.0 out of 10
Enterprise companies (1,001+ employees)
ALTO Exchange is an invoicing solution that aims to reduce invoice processing costs by allowing your vendors to submit their invoices directly into your electronic invoicing system. According to the vendor, key benefits include: - Keep track of project costs with electronic invoicing. - Leverage dynamic discounting. - Allow suppliers to manage invoice disputes, convert POs to invoices, view real-time status of their invoice, at no charge to…N/A
Coupa
Score 7.3 out of 10
N/A
Coupa’s cloud-native Business Spend Management (BSM) platform provides end-to-end processes that helps drive collaboration across for every business leader from supply chain, procurement, finance, treasury, compliance, and IT and supply chain leaders to help their companies to get the visibility and control they need to spend smarter, mitigate risk, and improve resilience. A unified platform approach frees up IT from complex integrations to help leaders deliver on these goals.N/A
Pricing
ALTO ExchangeCoupa
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
ALTO ExchangeCoupa
Free Trial
YesNo
Free/Freemium Version
YesNo
Premium Consulting/Integration Services
YesNo
Entry-level Setup FeeRequiredNo setup fee
Additional Details
More Pricing Information
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User Ratings
ALTO ExchangeCoupa
Likelihood to Recommend
8.2
(1 ratings)
5.5
(25 ratings)
User Testimonials
ALTO ExchangeCoupa
Likelihood to Recommend
Innovation Centric Group
This is a good portal for accounting and even sales personel to use in their jobs if they are needing to access purchase orders from our customers
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Coupa Software
I am new to customer-supplier portals in my career. I use several different ones in my current role, including Ariba and Tipalti. To be honest, I don't really enjoy the user experience of any of them. I can see how larger companies may benefit from their services but for my current role submitting invoices on them and filling out vendor information requests seems somewhat clunky to me. When I'm in Coupa, the easiest, most non-clunky process for me is when I'm successfully connected with a customer who has successfully created their purchase order and I can easily upload my invoice to said PO. To me, emailing customer invoices directly to the customer from our invoicing system seems like the easier route of delivering an invoice. I suppose it is helpful and reassuring to know that an invoice has been successfully uploaded into a company's system rather than waiting to find out if your emailed invoice made it to the correct department for payment processing.
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Pros
Innovation Centric Group
  • Clean easy to navigate interface
  • Excellent and accurate customer service
  • Easy to get activated for both customer and vendor relations
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Coupa Software
  • Coupa is easy to use, however, we had to teach our end users about procurement. They are not used to conducting an RFP, onboarding a supplier, or preparing a PO. This is the change management that our employees had to be prepared to understand. The Shelby Group helped us with the implementation.
  • The hardest part was the integration between NetSuite and Coupa. We wanted to have a dynamic tight integration between the two solutions. If we adjusted the chart of accounts or added a new supplier we wanted it to be able to done in both systems and be available immediately in both systems. We used a partner called SuiteSkies to accomplish this dynamic integration.
  • We’ve been able to manage the implementation and maintenance with a very lean IT group.
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Cons
Innovation Centric Group
  • When submitting an invoice and error is generated the error is not too clear on how to fix the issue
  • Ability to scan or upload PDF invoice to customer
  • Email confirmation that invoice has been successfully submitted
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Coupa Software
  • Support Team - A little slow in responding. I think the tool is so configurable that they struggle with figuring out what is causing certain issues that are being submitted on the portal.
  • I'd love for the Sourcing Module to be able to support larger events. There seems to be a limit on the number of lines each event can support and as a growing retailer, our store count dictates we have room to grow and that each store is represented in the bid process.
  • Would like to see the ability to issue multiple POs for a single item to multiple locations. The tool may do this but I know I can't and it may be due to how we interface with our ERP.
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Alternatives Considered
Innovation Centric Group
N/A this was setup by my customer for us to use
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Coupa Software
Concur was a lot easier and more user friendly for employees doing expense reports on their phone. That is not the case with Coupa. You must use your laptop to do expenses and our managers don't always have enough time to do that while out in the field working. This has caused some issues.
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Return on Investment
Innovation Centric Group
  • Too early to tell just started using it
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Coupa Software
  • It has allowed for proper processing of expenses tied directly to the proper LOB and GL Codes
  • Has taken the guesswork away and allowed for the proper budgets to be hit and reconciled
  • Ease of use has led to mass adoption and more prompt processing of expenses
Read full review
ScreenShots

ALTO Exchange Screenshots

Screenshot of DashboardScreenshot of Add new invoiceScreenshot of TemplatesScreenshot of Select approved POs and convert them to invoicesScreenshot of To-do's list

Coupa Screenshots

Screenshot of Transform your company’s supply chain planning from running one-off projects to a consistent and repeatable process.Screenshot of Efficiently capture data for apples-to-apples comparisons of suppliers across business requirements, risk factors, ESG, and costs to find the best solution.Screenshot of Understand supplier relationships, ensure that the right mitigation is in place, and onboard suppliers. Use trusted data services, Community.ai, and performance feedback to spot risk and optimize relationships over time.Screenshot of Bring the results of sourcing events and risk vetting together to quickly formalize agreements without costly omissions or delays.Screenshot of Give users an easy experience for all types of goods, services, and contingent worker needs while bubbling up ESG and other favored suppliers. Streamline budget checks and approvals simple emails to get move spend pre-approved, on-contract, and under control.Screenshot of Give suppliers a variety of options for submitting e-invoices — all without fees and in compliance with VAT and global regulations. Boost supplier adoption of e-invoicing by giving visibility into status of invoice approval and digital payments.