What users are saying about

ALTO Exchange

3 Ratings

Coupa

18 Ratings

ALTO Exchange

3 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow'>trScore algorithm: Learn more.</a>
Score 8 out of 101

Coupa

18 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow'>trScore algorithm: Learn more.</a>
Score 7.9 out of 101

Add comparison

Likelihood to Recommend

ALTO Exchange

This is a good portal for accounting and even sales personel to use in their jobs if they are needing to access purchase orders from our customers
No photo available

Coupa

Our main goals were to drive value by focusing on adoption by all, increased visibility in spend, and compliance. Coupa is very easy to use and does not feel like an ERP. Our end users like the easy to use, intuitive interface. A side benefit that we have experienced is that we were able to get rid of a shadow system that our IT department was using to track spending. They are able to use Coupa to track committed and actual spend and reconcile it their budgets and forecasts.
JR Miller profile photo

Pros

  • Clean easy to navigate interface
  • Excellent and accurate customer service
  • Easy to get activated for both customer and vendor relations
No photo available
  • Coupa is easy to use, however, we had to teach our end users about procurement. They are not used to conducting an RFP, onboarding a supplier, or preparing a PO. This is the change management that our employees had to be prepared to understand. The Shelby Group helped us with the implementation.
  • The hardest part was the integration between NetSuite and Coupa. We wanted to have a dynamic tight integration between the two solutions. If we adjusted the chart of accounts or added a new supplier we wanted it to be able to done in both systems and be available immediately in both systems. We used a partner called SuiteSkies to accomplish this dynamic integration.
  • We’ve been able to manage the implementation and maintenance with a very lean IT group.
JR Miller profile photo

Cons

  • When submitting an invoice and error is generated the error is not too clear on how to fix the issue
  • Ability to scan or upload PDF invoice to customer
  • Email confirmation that invoice has been successfully submitted
No photo available
  • Coupa's UI is not intuitive
  • Coupa has far too many notification options for users to manage
  • Coupa's support is extremely limited and slow
Tolulope Lawal profile photo

Alternatives Considered

N/A this was setup by my customer for us to use
No photo available
Coupa does well compared to its competitors. Coupa has an easy to use interface. It's an all cloud based, SaaS. Reporting in Coupa is also above the competition. Coupa also requires less maintenance, upgrades are automatic and we don't need to worry about being on the latest version. Coupa is one of the top vendors in the space!
No photo available

Return on Investment

  • Too early to tell just started using it
No photo available
  • Coupa has had a positive impact on the spend visibility of various projects
  • Coupa has increased the speed and efficiency of our monthly use tax review
No photo available

Screenshots

Pricing Details

ALTO Exchange

General
Free Trial
Yes
Free/Freemium Version
Yes
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
Required
Additional Pricing Details

Coupa

General
Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No
Additional Pricing Details