What users are saying about
32 Ratings
32 Ratings
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Score 8.5 out of 100
2 Ratings
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Score 10 out of 100

Likelihood to Recommend

Amazon Chime

Amazon Chime is a superior alternative to other free video conference/conference call programs. The call and video quality are great, and you can have multiple participants on both video and call. It's well suited for an organization that wants an affordable option for video and conference calls, but may not be appropriate for organizations with limited budgets or those who do very little conferencing.
Emma McCarthy | TrustRadius Reviewer

Troop Messenger

Troop Messenger is a must-have internal messaging application for teams of all sizes and forms. I certainly recommend it.
Vrushanjali Thippabathula | TrustRadius Reviewer

Feature Rating Comparison

Performance & Compatibility of Online Events Software

Amazon Chime
8.6
Troop Messenger
High quality audio
Amazon Chime
8.9
Troop Messenger
High quality video
Amazon Chime
8.8
Troop Messenger
Low bandwidth requirements
Amazon Chime
8.4
Troop Messenger
Mobile support
Amazon Chime
8.2
Troop Messenger

Screen Sharing

Amazon Chime
8.6
Troop Messenger
Desktop sharing
Amazon Chime
9.2
Troop Messenger
Whiteboards
Amazon Chime
8.0
Troop Messenger

Online Meetings / Events

Amazon Chime
9.1
Troop Messenger
Calendar integration
Amazon Chime
9.0
Troop Messenger
Meeting initiation
Amazon Chime
8.8
Troop Messenger
Integrates with social media
Amazon Chime
9.5
Troop Messenger
Record meetings / events
Amazon Chime
8.8
Troop Messenger
Slideshows
Amazon Chime
9.3
Troop Messenger

Online Events Collaboration

Amazon Chime
9.4
Troop Messenger
Live chat
Amazon Chime
9.1
Troop Messenger
Audience polling
Amazon Chime
9.8
Troop Messenger
Q&A
Amazon Chime
9.1
Troop Messenger

Online Events Security

Amazon Chime
9.2
Troop Messenger
User authentication
Amazon Chime
9.4
Troop Messenger
Participant roles & permissions
Amazon Chime
8.8
Troop Messenger
Confidential attendee list
Amazon Chime
9.4
Troop Messenger

Project Management

Amazon Chime
Troop Messenger
10.0
Mobile Access
Amazon Chime
Troop Messenger
10.0
Search
Amazon Chime
Troop Messenger
10.0

Communication

Amazon Chime
Troop Messenger
10.0
Chat
Amazon Chime
Troop Messenger
10.0
Notifications
Amazon Chime
Troop Messenger
9.8
Discussions
Amazon Chime
Troop Messenger
10.0
Internal knowledgebase
Amazon Chime
Troop Messenger
10.0

File Sharing & Management

Amazon Chime
Troop Messenger
9.9
Video files
Amazon Chime
Troop Messenger
10.0
Audio files
Amazon Chime
Troop Messenger
9.8
Access control
Amazon Chime
Troop Messenger
10.0
Advanced security features
Amazon Chime
Troop Messenger
9.8

Pros

Amazon Chime

  • Connectivity reliability was a key buying factor for my organization.
  • We integrated Amazon Chime with our CRM making the call and recording process seamless for all of our sales reps.
  • Implementation across our organization was a quick turnaround due to good customer service from the supplier.
Anonymous | TrustRadius Reviewer

Troop Messenger

  • Unlimited searchable message history.
  • Sending a single message to multiple users and multiple groups at once.
  • Live location tracking.
  • Advanced search filters to filter images, videos, files, contacts, and locations separately.
Anusha P | TrustRadius Reviewer

Cons

Amazon Chime

  • I would like to see a feature to allow people to pre-register for web-conferencing. There has been at least one incident in which no one showed up to a webinar. I don't know if no one intended to join, if something was wrong with the invitation, or if there was user error on the organizer's end.
Anonymous | TrustRadius Reviewer

Troop Messenger

  • Waiting for the meeting recording facility.
  • Chat area filters are hidden.
Vrushanjali Thippabathula | TrustRadius Reviewer

Support Rating

Amazon Chime

Amazon Chime 8.3
Based on 16 answers
They were very supportive in answering all of our questions when we had problems. Their in-person calls but their support site also had a full set of information that can answer a good portion of your questions before you have to pick up the phone. But when you, you will get good service.
Anonymous | TrustRadius Reviewer

Troop Messenger

No score
No answers yet
No answers on this topic

Alternatives Considered

Amazon Chime

Amazon's Chime is lightweight and has easy integrations with Slack. Cloud Trail has good call reports, doesn't take time to load compared to other products that I have tried. Its APIs exposed by Amazon are really helpful to customize. The shift from one user to another for screen sharing, remote control work with no hindrances.
Anonymous | TrustRadius Reviewer

Troop Messenger

No answers on this topic

Return on Investment

Amazon Chime

  • Anytime that my teams do not have to have that frustrating first 5 minutes of a call asked if everyone can hear and are you on, makes life so much better and starts the meeting off on a positive note.
  • Knowing that Chime is very reliable, domestic and international, gives me some peace of mind that my teams and I are in good hands. Communication is vital for our business and I feel confident in Chime.
  • I would like our company as a whole using the same vendor for online conferences. We constantly try to streamline our vendor list, but I do understand the interface criticism. Amazon has never been known for its design aesthetic and user experience.
Anonymous | TrustRadius Reviewer

Troop Messenger

  • I believe this has increased productivity amongst the team in that we can get immediate responses to issues and questions, allowing us to have a better continuous flow of work.
Anusha P | TrustRadius Reviewer

Screenshots

Pricing Details

Amazon Chime

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Amazon Chime Editions & Modules

Edition
Meetings - BasicFree
Meetings - Pro3.002
Business Calling - Inbound$0.0022163
Business Calling - OutboundCountry Dependent3
Business Calling - Receive TextFree4
Business Calling - Send TextCountry Dependent
Business Calling - Phone Numbers1.006
  1. *per user per day
  2. per minute
  3. US Only
  4. per number per month, US Only
Additional Pricing Details
*up to $15.00 per user per month

Troop Messenger

General

Free Trial
Yes
Free/Freemium Version
Yes
Premium Consulting/Integration Services
Entry-level set up fee?
No

Troop Messenger Editions & Modules

Additional Pricing Details

Rating Summary

Likelihood to Recommend

Amazon Chime
8.6
Troop Messenger
10.0

Support Rating

Amazon Chime
8.3
Troop Messenger

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