What users are saying about

SugarSync

22 Ratings

Amazon Cloud Drive

124 Ratings
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Score 8.2 out of 101

SugarSync

22 Ratings
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Score 6 out of 101

Add comparison

Likelihood to Recommend

Amazon Cloud Drive

Amazon Cloud Drive is a fantastic backup solution for storing your digital files on the web, but if you want to manage, tweak, organize or otherwise maintain those files after they have reached the cloud, the experience immediately begins to suffer. This is especially noted when major competitor products like Microsoft and Dropbox offer similar services at similar prices, but offer far better interfaces for file management.
Jorden Beatty profile photo

SugarSync

As with all file sharing, remote teams - the combination of being able to work alongside colleagues - or remotely (including "on a plane" / without Internet) - but always have your files saved locally makes it very easy to adopt.
Tom Ball profile photo

Feature Rating Comparison

File Sharing & Management

Amazon Cloud Drive
8.0
SugarSync
7.1
Versioning
Amazon Cloud Drive
8.2
SugarSync
5.5
Video files
Amazon Cloud Drive
9.3
SugarSync
8.3
Audio files
Amazon Cloud Drive
9.0
SugarSync
8.3
Document collaboration
Amazon Cloud Drive
7.8
SugarSync
5.0
Access control
Amazon Cloud Drive
6.6
SugarSync
8.2
File search
Amazon Cloud Drive
7.6
SugarSync
7.4
Device sync
Amazon Cloud Drive
7.3
SugarSync
7.3

Cloud Storage Security & Administration

Amazon Cloud Drive
8.1
SugarSync
8.1
User and role management
Amazon Cloud Drive
8.4
SugarSync
7.4
File organization
Amazon Cloud Drive
8.5
SugarSync
8.8
Device management
Amazon Cloud Drive
7.6
SugarSync
8.2

Cloud Storage Platform

Amazon Cloud Drive
8.6
SugarSync
8.0
Performance
Amazon Cloud Drive
8.8
SugarSync
8.0
Reliability
Amazon Cloud Drive
8.9
SugarSync
7.1
Storage Reports
Amazon Cloud Drive
8.0
SugarSync
8.9

Pros

  • Fast synced data across all of your devices – Desktops, Tablets and Phones.
  • Unlimited Cloud Storage space for all of your important media, files and documents from a reputable company.
  • Extremely helpful and friendly technical support staff who goes above and beyond when you need their help – even if the issue was a user's fault.
  • Seamless integration for your digital files. Plays very well with other popular services.
Jorden Beatty profile photo
  • Excellent transfer speed.
  • Able to synchronize multiple disjoint folders.
  • Excellent retention of deleted files. They can be restored by using their web interface.
No photo available

Cons

  • They seem to have reduced their tiered payment options to just two, which might be difficult to swallow for first-time users. The gap between payment options jumps from $11.99 per year to $60.00 per year with no middle ground between them. A pay for what you use option (like they offer in their Amazon Web Services tool) would be nice to see.
  • It can feel cumbersome to manage your files once they make it to the cloud. Issues with duplicate files is commonplace and a hassle to find and deal with after a file has already been uploaded. So in fewer words, better post-upload organization options would be lovely.
  • As primarily a desktop user, I'm disappointed by how poor the experience is compared to mobile. The mobile app is speedy and intuitive, but the desktop versions, including both Windows and Mac, can be painfully slow and hard to use.
Jorden Beatty profile photo
  • Once you go over your storage quota once, it seems that the account will not work properly with syncing.
Daniel Joyce profile photo

Likelihood to Renew

No score
No answers yet
No answers on this topic
SugarSync9.0
Based on 3 answers
Despite the problems we have had with SugarSync, using it as a one time backup, SugarSync works great
Daniel Joyce profile photo

Usability

Amazon Cloud Drive10.0
Based on 1 answer
The system is very easy to use and it's use of apps for almost all devices and hardware makes it even easier to manage and store photos and documents. I highly recommend this as an easy to use solution for novices!
James Murphy profile photo
No score
No answers yet
No answers on this topic

Alternatives Considered

If you compare based on functionality and user-friendliness, other services like Google Drive and Dropbox are better options. However, if you are simply looking for somewhere to securely and reliably host your digital files, Amazon Cloud Drive is a great option. Adding to that the fact that Amazon Cloud Drive is far more cost effective over time and comes with Amazon's well-known reliability and professional support, you'll find you have all the reasons you need to select it as your go-to for cloud storage.
Jorden Beatty profile photo
We use Amazon Web Services, WorkZone and Wiredrive to have multiple backups
Daniel Joyce profile photo

Return on Investment

  • Increased work operation efficiency
  • Short learning curve, easily integrated
  • Very secure with access controls
No photo available
  • It allows our owners to feel secure in their belief that our data is being backed up to multiple locations.
  • We do not use SugarSync to share files, we use it as a backup redundancy.
Daniel Joyce profile photo

Pricing Details

Amazon Cloud Drive

General
Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No
Additional Pricing Details

SugarSync

General
Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No
Additional Pricing Details