What users are saying about
146 Ratings
26 Ratings
146 Ratings
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Score 8 out of 100
26 Ratings
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Score 6.6 out of 100

Likelihood to Recommend

Amazon Drive

Amazon Cloud Drive is a fantastic backup solution for storing your digital files on the web, but if you want to manage, tweak, organize or otherwise maintain those files after they have reached the cloud, the experience immediately begins to suffer. This is especially noted when major competitor products like Microsoft and Dropbox offer similar services at similar prices, but offer far better interfaces for file management.
Jorden Beatty | TrustRadius Reviewer

SugarSync

As with all file sharing, remote teams - the combination of being able to work alongside colleagues - or remotely (including "on a plane" / without Internet) - but always have your files saved locally makes it very easy to adopt.
Tom Ball | TrustRadius Reviewer

Feature Rating Comparison

File Sharing & Management

Amazon Drive
8.0
SugarSync
9.9
Versioning
Amazon Drive
7.7
SugarSync
9.8
Video files
Amazon Drive
7.5
SugarSync
9.9
Audio files
Amazon Drive
7.3
SugarSync
9.9
Document collaboration
Amazon Drive
8.4
SugarSync
9.9
Access control
Amazon Drive
8.0
SugarSync
9.9
File search
Amazon Drive
8.4
SugarSync
9.8
Device sync
Amazon Drive
8.4
SugarSync
9.8

Cloud Storage Security & Administration

Amazon Drive
8.0
SugarSync
9.9
User and role management
Amazon Drive
8.9
SugarSync
9.8
File organization
Amazon Drive
8.2
SugarSync
9.9
Device management
Amazon Drive
6.9
SugarSync
9.9

Cloud Storage Platform

Amazon Drive
8.9
SugarSync
9.9
Performance
Amazon Drive
8.7
SugarSync
9.8
Reliability
Amazon Drive
9.3
SugarSync
9.8
Storage Reports
Amazon Drive
8.8
SugarSync
10.0

Pros

Amazon Drive

  • Amazon Drive automatically detects photos and videos in specific folders (that you choose). It will add them to Drive without any action from me.
  • There is a desktop app where you can access all of your files (in addition to web-based access).
Kristin Cole | TrustRadius Reviewer

SugarSync

  • Syncing between PC and MAC. Works perfectly. Easy to set up and looks more or less the same. So you don't have to learn new ways.
  • Syncing to the cloud. If a crises occur I can log in to my files with any laptop, android, Iphone and send that file the customer urgently needs.
  • Stability. Very very seldom I can't find a file, and usually I'm to blame, by misplacing the file in an unsyncable folder. But usually It simply works. I seldom think about the process that iw working in the background - because I don't have to.
AnnA Lundgren | TrustRadius Reviewer

Cons

Amazon Drive

  • Less storage than Google Drive, Google offers 15GB of free space - vs. Amazon's 5GB.
  • Also, unlike with Google Drive, you can't back up your work with Amazon Drive ( I also use Google Drive, since I have a Gmail account).
  • A lot more expensive than Google Drive, which is 1.99/month...but they are more in line with Dropbox pricing.
Anonymous | TrustRadius Reviewer

SugarSync

  • I wish I could more easily see what files are being synced as it happens; sometimes I am nervous that something is too large to sync or isn't done syncing before I close my computer.
  • On a mac, it would be nice if the bird logo didn't constantly appear at the bottom of my screen and it ran truly incognito.
Richard Foster | TrustRadius Reviewer

Likelihood to Renew

Amazon Drive

No score
No answers yet
No answers on this topic

SugarSync

SugarSync 9.0
Based on 3 answers
1. Freemium model is the ideal marketing for an app like this. 2. Now their sync methods with Android are worse
Anonymous | TrustRadius Reviewer

Usability

Amazon Drive

Amazon Drive 6.0
Based on 3 answers
The system is very easy to use and it's use of apps for almost all devices and hardware makes it even easier to manage and store photos and documents. I highly recommend this as an easy to use solution for novices!
James Murphy | TrustRadius Reviewer

SugarSync

No score
No answers yet
No answers on this topic

Performance

Amazon Drive

Amazon Drive 6.0
Based on 1 answer
It is safe but has little added value.
Arlex Guzman | TrustRadius Reviewer

SugarSync

No score
No answers yet
No answers on this topic

Support Rating

Amazon Drive

Amazon Drive 9.7
Based on 3 answers
Overall great software to use for file share, storage, and collaboration. Its security is great and the user management is spot on. The only thing that makes me dock it a point is that the device management as a subset of user management is kind of clunky. It hasn't been an issue yet, but it could compromise security in the future. Overall, would recommend
Blake Baron | TrustRadius Reviewer

SugarSync

SugarSync 10.0
Based on 1 answer
Customer service is amazing, they are always fast to respond and very helpful.
Samantha Crawford | TrustRadius Reviewer

Alternatives Considered

Amazon Drive

Amazon Drive Cloud has the advantage of being backed by one of the companies that has had the highest growth in recent years: Amazon. That gives us security and has been the main reason for us to trust this product. We believe that the security systems of this company are good enough to be quiet while our files are stored on their servers
Miguel Brito | TrustRadius Reviewer

SugarSync

SugarSync has the capability of synchronizing various directories, while some of their most popular competitors don't. However, this differentiator is not sufficient to retain the customers in a market of hyper-competition, as they are not adjusting to decreasing pricing market tendency (increasing value). The only tool they have against the competition is taking their customers prisoners to avoid their migration to the competing technologies.
Anonymous | TrustRadius Reviewer

Return on Investment

Amazon Drive

  • It slowed us down at first since we went from purely agile to document based then agile.
  • It is easy to use so even non-developers can access code snippets which they wouldn't know how to access on github.
  • It has a lot of features we don't have a use for in our business.
Anonymous | TrustRadius Reviewer

SugarSync

  • There were some opensource alternatives but we wanted something with better support which SugarSync offers.
  • We achieved faster project collaboration with SugarSync.
Alan Matson, CCNA:S, MCP | TrustRadius Reviewer

Pricing Details

Amazon Drive

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

SugarSync

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Rating Summary

Likelihood to Recommend

Amazon Drive
7.8
SugarSync
7.9

Likelihood to Renew

Amazon Drive
SugarSync
9.0

Usability

Amazon Drive
6.0
SugarSync

Performance

Amazon Drive
6.0
SugarSync

Support Rating

Amazon Drive
9.7
SugarSync
10.0

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