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Amazon Cognito vs. VerifiedVisitors vs. WatchGuard AuthPoint

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Amazon Cognito

    Score7.4 out of 10
    N/AAmazon Cognito is a mobile identity product that allows users to add user sign-up and sign-in to mobile and web apps, and authenticate users through social identity providers.

    $0.01

    Per MAU

    VerifiedVisitors

    N/AN/AN/AN/A

    WatchGuard AuthPoint

    Score9 out of 10
    N/AWatchGuard AuthPoint protects workforce logins to desktops, VPNs, and cloud applications, from Windows and macOS sign-in to Microsoft 365 and third-party SaaS. It runs on WatchGuard Cloud, the same console that manages WatchGuard network and endpoint security. An MSP or an IT team can cover identity without adding another vendor to the stack. When MFA alone is not enough Day-to-day authentication runs through the AuthPoint mobile app, with push, QR code,…N/A
    Pricing
    Amazon CognitoVerifiedVisitorsWatchGuard AuthPoint
    Editions & Modules
    Starting Price
    $0.01
    Per MAU
    No answers on this topic
    WatchGuard AuthPoint MFA
    Contact Sales
    WatchGuard AuthPoint Total Identity Security
    Contact Sales
    Offerings
    Pricing Offerings
    Amazon CognitoVerifiedVisitorsWatchGuard AuthPoint
    Free Trial
    NoNoYes
    Free/Freemium Version
    NoNoNo
    Premium Consulting/Integration Services
    NoNoYes
    Entry-level Setup FeeNo setup feeNo setup feeNo setup fee
    Additional Details
    More Pricing Information
    Community Pulse
    Amazon CognitoVerifiedVisitorsWatchGuard AuthPoint
    Considered Multiple Products
    Amazon AWS
    No answer on this topic
    VerifiedVisitors
    No answer on this topic
    WatchGuard Technologies
    No answer on this topic
    Key User Insights
    Would buy again
    100%
    Would buy again
    13 Answers
    No answers on this topic
    97%
    Would buy again
    238 Answers
    Delivers good value for the price
    90%
    Delivers good value for the price
    9 Answers
    No answers on this topic
    98%
    Delivers good value for the price
    226 Answers
    Happy with the feature set
    92%
    Happy with the feature set
    12 Answers
    No answers on this topic
    98%
    Happy with the feature set
    240 Answers
    Lived up to sales and marketing promises
    100%
    Lived up to sales and marketing promises
    10 Answers
    No answers on this topic
    97%
    Lived up to sales and marketing promises
    202 Answers
    Implementation went as expected
    91%
    Implementation went as expected
    10 Answers
    No answers on this topic
    92%
    Implementation went as expected
    218 Answers
    Best Alternatives
    Amazon CognitoVerifiedVisitorsWatchGuard AuthPoint
    Small Businesses
    No answers on this topic
    WatchGuard AuthPoint
    Score9 out of 10
    Google Authenticator
    Score8.9 out of 10
    Medium-sized Companies
    No answers on this topic
    WatchGuard AuthPoint
    Score9 out of 10
    Cisco Duo
    Score9.4 out of 10
    Enterprises
    No answers on this topic
    Symantec VIP
    Score9 out of 10
    Symantec VIP
    Score9 out of 10
    All AlternativesView all alternativesView all alternativesView all alternatives
    User Ratings
    Amazon CognitoVerifiedVisitorsWatchGuard AuthPoint
    Likelihood to Recommend
    8.0
    (15 ratings)
    -
    (0 ratings)
    8.6
    (245 ratings)
    Likelihood to Renew
    -
    (0 ratings)
    -
    (0 ratings)
    9.1
    (23 ratings)
    Usability
    8.0
    (2 ratings)
    -
    (0 ratings)
    9.0
    (29 ratings)
    Availability
    -
    (0 ratings)
    -
    (0 ratings)
    6.8
    (6 ratings)
    Performance
    -
    (0 ratings)
    -
    (0 ratings)
    6.5
    (6 ratings)
    Support Rating
    7.0
    (3 ratings)
    -
    (0 ratings)
    5.0
    (53 ratings)
    In-Person Training
    -
    (0 ratings)
    -
    (0 ratings)
    6.4
    (1 ratings)
    Online Training
    -
    (0 ratings)
    -
    (0 ratings)
    8.7
    (2 ratings)
    Implementation Rating
    -
    (0 ratings)
    -
    (0 ratings)
    6.4
    (14 ratings)
    Configurability
    -
    (0 ratings)
    -
    (0 ratings)
    8.2
    (4 ratings)
    Ease of integration
    -
    (0 ratings)
    -
    (0 ratings)
    6.4
    (5 ratings)
    Product Scalability
    -
    (0 ratings)
    -
    (0 ratings)
    5.7
    (6 ratings)
    Vendor post-sale
    -
    (0 ratings)
    -
    (0 ratings)
    9.1
    (4 ratings)
    Vendor pre-sale
    -
    (0 ratings)
    -
    (0 ratings)
    9.1
    (4 ratings)
    User Testimonials
    Amazon CognitoVerifiedVisitorsWatchGuard AuthPoint
    Likelihood to Recommend
    Amazon AWS
    Well Suited
    1. B2C mobile and web apps with a high number of users.
    2. Cheaper and cost-effective.
    3. If the other pieces of the infra are already using AWS services like Lambda, S3, Pinpoint, etc.
    Not Suited For:
    1. Advanced use-cases (Biometrics based authentication) Email, and other MFA channels.
    2. For any use-cases needing SCIM.
    3. Customized flows of SSO, and MFA will need a layer on Lambda and other AWS services.
    Incentivized
    Read full review
    VerifiedVisitors
    No answers on this topic
    WatchGuard Technologies
    Works great as a 2FA token, for endpoint control, for computer and server updates, for scheduling updates, and for patching security features when exploits become known. Remote connection is very reliable and doesn't drop in and out as many programs do. It may not be as appropriate if you are looking for a plug-and-play control, as it requires more learning and setup to get it set up correctly.
    Incentivized
    Read full review
    Pros
    Amazon AWS
    • Strong integration with React.js and client-side applications
    • Easy to bridge Cognito identities with the rest of the AWS ecosystem
    • Easy to store user profile data directly in Cognito rather than having to build additional services/endpoints
    • Easy integration with AWS Lambda to extend and add sophistication to the service
    Incentivized
    Read full review
    VerifiedVisitors
    No answers on this topic
    WatchGuard Technologies
    • Easy to setup
    • Quick to setup and use
    • Works consistently
    • Easy to reset token's when someone gets a new phone
    • Website is secure and requires MFA to sign on
    • App can enable MFA requirement to open and approve a push notification
    • App is easy to use
    Incentivized
    Read full review
    Cons
    Amazon AWS
    • Amazon Cognito has a bit of a learning curve. You need to learn its concepts and terminology. The documentation does not describe some topics comprehensively.
    • Some Console screens would benefit from improved search and filtering options.
    • When another AWS product (e.g., SageMaker) configures Cognito on your behalf, it is not clear what you're getting. For example, the expiration of a temporary password was configured but never communicated.
    Incentivized
    Read full review
    VerifiedVisitors
    No answers on this topic
    WatchGuard Technologies
    • Email support is SLOW unless I want to allow a stranger to access my production firewall. That is never allowed here, so our hands are tied in terms of being able to get support in less than 48 hours.
    • Again, support takes far too long because you refuse to employ any staff that works in US time zones during normal business hours.
    • There has to be another option besides: 1) you take full control of my systems or 2) I wait on SLOW email support that isn't that great.
    Incentivized
    Read full review
    Likelihood to Renew
    Amazon AWS
    No answers on this topic
    VerifiedVisitors
    No answers on this topic
    WatchGuard Technologies
    Today to ensure our ISO 27001 certification it is important that we maintain this solution. Today it is part of the way any employee within the organization works, we no longer have any other way of working and it is the simplest way to ensure that access to the workstation is done with MFA.
    Incentivized
    Read full review
    Usability
    Amazon AWS
    Amazon Cognito is easy to use and implement if you don't need to implement custom policies. But if your security team requires something outside the box, then implementation becomes complicated and you risk wasting time. There is no option for customizable regex for passwords, which is a major deficiency. The standard password policy, allow to choose the length of the password, if it should contains at least one number, one special character, one uppercase letter and one lowercase letter.
    Incentivized
    Read full review
    VerifiedVisitors
    No answers on this topic
    WatchGuard Technologies
    After initial setup, it practically runs itself. Onboarding new users is fast and easy as it should be. The AuthPoint mobile app is small and simple to use. The only reason I do not give it a 10 is that I frequently get complaints from end users that the AuthPoint app is "constantly downloading". In fact, it's not downloading anything and that what the users are seeing in the app is a timer for the 6-digit code that changes every minute.
    Incentivized
    Read full review
    Reliability and Availability
    Amazon AWS
    No answers on this topic
    VerifiedVisitors
    No answers on this topic
    WatchGuard Technologies
    Has rarely been unable to use; if that were the case, it was operator error
    Incentivized
    Read full review
    Performance
    Amazon AWS
    No answers on this topic
    VerifiedVisitors
    No answers on this topic
    WatchGuard Technologies
    No apparent problem besides a couple of times that systems weren't working
    Incentivized
    Read full review
    Support Rating
    Amazon AWS
    Community support is excellent, many times even better and quicker then the offical AWS support. I really cannot recommend community support enough! Apart from that the service is relativily easy to use and does not have a huge learning curve. Examples are easy to follow and will help you start using the service.
    Incentivized
    Read full review
    VerifiedVisitors
    No answers on this topic
    WatchGuard Technologies
    WatchGuard support is always quick and reliable. They have urgency levels that you are able to select when creating your support ticket, and they respond in accordance to the severity that you have set. I have never had an issue with getting someone on the phone in the same business day, even for very low priority issues.
    Incentivized
    Read full review
    In-Person Training
    Amazon AWS
    No answers on this topic
    VerifiedVisitors
    No answers on this topic
    WatchGuard Technologies
    It was an Onsite demo at the ditributor with the benefits of Watchguard Authpoint. Was very nice to see the abilities of the product. This Demo was a few years back, since then Authpoint changed allot. It is very nice for partners that you can get this demo without any aditional cost.
    Incentivized
    Read full review
    Online Training
    Amazon AWS
    No answers on this topic
    VerifiedVisitors
    No answers on this topic
    WatchGuard Technologies
    We use the online training for all our employees. There are both sales and technical trainings available and there even is a technical certification. You can use this for the Watchguard Partner Program which can give you aditional benefits. Every now and then you have a webinar that discusses multiple Watchguard products.
    Incentivized
    Read full review
    Implementation Rating
    Amazon AWS
    No answers on this topic
    VerifiedVisitors
    No answers on this topic
    WatchGuard Technologies
    the first time it takes more effort. It is helpful to already understand how each authentication type works. Then it's much easier to understand the MFA solution that you implement. It is useful to check the release notes from time to time and update the key parts of the Watchguard Authpoint. Authpoint Gateway, Logon App, RDWeb... Also, it's useful to set up notifications when something goes wrong or sometimes check the statistics of how many requests are being approved/denied, etc.
    Incentivized
    Read full review
    Alternatives Considered
    Amazon AWS
    They are ideal tools to create a secure and unique login experience for our applications. Thanks to its API authorization, Amazon Cognito ensures connections to applications that are secure.It is easy to use and provides easy access to files and applications that you need to complete your goal.
    Incentivized
    Read full review
    VerifiedVisitors
    No answers on this topic
    WatchGuard Technologies
    I would slot Authpoint (as a product) as better than ESET but not Duo. ESET has the same limitations as Watchguard in the OTP support. It also is an on-prem installed console rather than a cloud, which increases cost and maintenance requirements. The duo now supports standard OTP for admin accounts, so it can be managed by a team. Duo support however leaves a lot to be desired and gives Watchguard the edge
    Incentivized
    Read full review
    Scalability
    Amazon AWS
    No answers on this topic
    VerifiedVisitors
    No answers on this topic
    WatchGuard Technologies
    We are a medium-sized company. We don't need rapid scaling.
    Incentivized
    Read full review
    Return on Investment
    Amazon AWS
    • ROI is great for Amazon Cognito Overall.
    • It is included in the AWS Free Tier so you can use it for a good amount without paying, so the software can be tested beforehand.
    • The paid pricing is also affordable, so a positive impact on ROI.
    Incentivized
    Read full review
    VerifiedVisitors
    No answers on this topic
    WatchGuard Technologies
    • We currently have 300 users on Authpoint, and most of them use insecure passwords. Authpoint gives us peace of mind that we don't have to police individual employee passwords.
    • In line with the comment above, with so many people in our organization using insecure passwords, I'm sure that Authpoint has already saved us from many potential security breaches.
    • Security breaches can cost a lot of money. Preventing them saves the company money and helps to achieve our bottom line.
    Incentivized
    Read full review
    ScreenShots

    WatchGuard AuthPoint Screenshots

    Screenshot of The AuthPoint console in WatchGuard Cloud: users, groups, protected resources, and blocked tokens at a glance.Screenshot of Authentication activity across every protected resource: successful and failed logins, denied push notifications, and which users are active.Screenshot of New users are set up by scanning a QR code from a welcome email. No manual token distribution.Screenshot of The AuthPoint mobile app on first run. Users activate their token in a couple of taps.Screenshot of The app holds every token a user needs, including third-party accounts like Microsoft and Google.Screenshot of Approving a login with a push notification, the method most users rely on day to day.