What users are saying about

Looker

Top Rated
88 Ratings

Amazon QuickSight

15 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow'>trScore algorithm: Learn more.</a>
Score 6.1 out of 101

Looker

Top Rated
88 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow'>trScore algorithm: Learn more.</a>
Score 8.2 out of 101

Add comparison

Likelihood to Recommend

Amazon QuickSight

Amazon QuickSight is well suited in any organization that is making business decisions based on performance data whether it be Marketing, Sales, Call Center, etc. It is a great tool especially for mature organizations that have a lot of data to work with. Amazon QuickSight may be not as well suited for newer organizations that are just beginning to drive data/performance metrics. The data available becomes more and more valuable to more that you have.
Megan Sullivan profile photo

Looker

When you've had a technical expert spend the significant time required to customize your Looker experience, then it could very well be one of the top contenders in its space. You are able to log in, see what you need immediately, dig deeper quickly, and integrate smoothly with your other tools. This one caveat, however, is a big one; and thus the lower score.
No photo available

Feature Rating Comparison

BI Standard Reporting

Amazon QuickSight
7.3
Looker
7.9
Pixel Perfect reports
Amazon QuickSight
10.0
Looker
7.1
Customizable dashboards
Amazon QuickSight
6.3
Looker
8.5
Report Formatting Templates
Amazon QuickSight
5.8
Looker
8.2

Ad-hoc Reporting

Amazon QuickSight
6.5
Looker
7.8
Drill-down analysis
Amazon QuickSight
7.2
Looker
8.1
Formatting capabilities
Amazon QuickSight
6.2
Looker
7.3
Report sharing and collaboration
Amazon QuickSight
6.3
Looker
8.8
Integration with R or other statistical packages
Amazon QuickSight
Looker
6.9

Report Output and Scheduling

Amazon QuickSight
5.5
Looker
7.9
Report Versioning
Amazon QuickSight
8.0
Looker
7.1
Report Delivery Scheduling
Amazon QuickSight
3.0
Looker
8.3
Publish to Web
Amazon QuickSight
Looker
8.1
Publish to PDF
Amazon QuickSight
Looker
8.1

Data Discovery and Visualization

Amazon QuickSight
7.9
Looker
6.8
Pre-built visualization formats (heatmaps, scatter plots etc.)
Amazon QuickSight
5.8
Looker
7.9
Location Analytics / Geographic Visualization
Amazon QuickSight
10.0
Looker
7.8
Predictive Analytics
Amazon QuickSight
Looker
4.6

Access Control and Security

Amazon QuickSight
6.4
Looker
8.7
Multi-User Support (named login)
Amazon QuickSight
8.1
Looker
9.3
Role-Based Security Model
Amazon QuickSight
6.7
Looker
8.3
Multiple Access Permission Levels (Create, Read, Delete)
Amazon QuickSight
6.7
Looker
8.7
Single Sign-On (SSO)
Amazon QuickSight
4.0
Looker

Mobile Capabilities

Amazon QuickSight
9.7
Looker
6.5
Responsive Design for Web Access
Amazon QuickSight
10.0
Looker
8.0
Dashboard / Report / Visualization Interactivity on Mobile
Amazon QuickSight
9.5
Looker
7.9
Dedicated iOS Application
Amazon QuickSight
Looker
5.0
Dedicated Android Application
Amazon QuickSight
Looker
5.0

Pros

  • Amazon QuickSight is a really easy program to learn how to use.
  • Amazon QuickSight allows our team to customize the data using the various data sets, which makes the available reports incredibly powerful to our organization.
  • Our organization has the ability continually adjust our reports and build new reports as business needs change.
  • Even though our organization has different reports built for different departments, each department can still access and understand reports from across the company.
Megan Sullivan profile photo
  • Incredibly advanced analytics tool that is even more capable if you learn how to use LookML which is Looker's custom programming language.
  • Quick access to the raw data that is being visualized allows you to spot check for data integrity.
  • My usage with Looker is limited because of our integration but, having seen their updates over time, the integrations with Slack, Salesforce, and other tools appear to greatly improve organizations' workflows.
No photo available

Cons

  • One of the primary challenges I've had with Amazon QuickSight so far is that some of the reports I want to build use data from different data sets. Instead of being able to put all of the information I want to see into one report.
  • Some of our Amazon QuickSight reports only update every 24 hours. It would be great to see that data in real-time.
  • I would remove the various time zones from Amazon QuickSight and only use the time zone we are in.
Megan Sullivan profile photo
  • The time it takes to load data has been INCREDIBLY frustrating to our clients. How much of this is the fault of our developers, I don't know. What I do know is that it's the slowest time to see a visualization of any BI tool I've used. By far.
  • There is A LOT of exerting setup required for custom dashboards. When adding our custom integration into the mix it's been nearly impossible to get things done.
  • The calculation field can be incredibly useful but, again, requires technical expertise which not all of our users have.
No photo available

Likelihood to Renew

No score
No answers yet
No answers on this topic
Looker9.0
Based on 4 answers
We've invested a lot of time in Looker and it is doing what we need it to do.
Jim O'Sullivan profile photo

Support

No score
No answers yet
No answers on this topic
Looker10.0
Based on 1 answer
I can get responses to questions in minutes through their in-app chat feature. They have provided 6 months of LookML training to our analytics team, with weekly calls. They also provided in-office business user training for our entire organization
No photo available

Breadth of Deployment

No answers on this topic
Looker has been adopted company-wide, and Looker dashboards are displayed on screens throughout the office. It is the single source of truth, and as the company grows, so will the number of Looker users.
No photo available

Alternatives Considered

All of the other reporting platforms my organization has used previously were within our CRM and not a standalone program. In that we were very limited in being able to slice and dice the data the way that we wanted to
Megan Sullivan profile photo
  • Looker offers significantly better reporting options than most other BI tools in a similar price range.
  • In terms of performance, Looker can handle much greater amounts of data than similar BI tools.
  • Although Looker primary works with LookML, you can do everything on LookML that you can do using SQL on other tools.
No photo available

Collaboration and Sharing

Amazon QuickSight5.8
Based on 2 answers
There are many members across my organization that use the QuickSight reports throughout each business day. There are various reports built for various departments as well as reports that cross over to all departments. There have not been any issues across the various departments with viewing the reports and using unique filters to look at the reports differently. Our IT department is the only department within the organization that has the necessary permissions to create new reports and/or make changes to existing reports
Megan Sullivan profile photo
Looker8.9
Based on 37 answers
Collaboration is very easy in Looker. You can always share "looks" (analyses), reports, dashboards etc. with co-workers. Everybody has his/her own "space" to play around. People can simply share and schedule all pieces or have them delivered as CSV, HTML, etc.. Even collaboration on data modelling layer is possible! Access control and permission settings are very detailed and granular.
Christian Lubasch profile photo

Data Integration

Amazon QuickSight7.5
Based on 2 answers
All of the data that feeds into Amazon QuickSight comes from our CRM, Clarity. We do not have data coming in from any other sources. Some of the data that comes in is in real-time and some of the data only updates every 24 hours. Overall, the API feed of data seems to be very seamless and there have not been any hiccups in the feed.
Megan Sullivan profile photo
Looker8.3
Based on 37 answers
Data source connectivity is easy within Looker, but combing and merging data from disparate sources is not a feature currently available. Each different data source effectively lives in its own space because the tool queries the underlying data source live via a single connection.
Adam Rhuberg profile photo

Pricing Details

Amazon QuickSight

General
Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No
Additional Pricing Details

Looker

General
Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
No
Additional Pricing Details