What users are saying about

Amazon SES

26 Ratings

Mailgun

19 Ratings

Amazon SES

26 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow'>trScore algorithm: Learn more.</a>
Score 8.4 out of 101

Mailgun

19 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow'>trScore algorithm: Learn more.</a>
Score 7.8 out of 101

Add comparison

Likelihood to Recommend

Amazon SES

While most companies can get away with stock or lightly modified SaaS solutions, if email is absolutely core to your business, I'd recommend Amazon's Simple Email Service. It provides the lowest pricing outside of building up your own sender reputation, while providing the same flexibility and performance, especially if your application servers are already in AWS.
The drawback to all this power is that you need to dedicate engineering resources to building, modifying, and maintaining your email pipeline. If you can't justify those expenses, go with a SaaS product.
No photo available

Mailgun

Even with the list of negatives, Mailgun is still a great solution for how easy it is to work with and how ubiquitous it is to find examples and libraries out there on the internet. The company has great support and are usually quick to address and fix things. I do think they have some room for improvement with the lack of templates and the outdated UI log handling/filtering.
Joshua Weaver profile photo

Pros

  • Low cost; I do not know anyone that can match their low cost unless you are in the free tier of G-Suite for work Gmail.
  • High reliability - messages do get delivered. We have had no issues.
  • Easy to set up the basics - generate the credentials and add it to your code.
Anindya Chatterjee profile photo
  • Good API that is easy to implement
  • Good Documentation of the API and its features
  • Fast Development
  • Pricing is straightforward and relatively inexpensive
  • Dashboard UI is easy to use
Joshua Weaver profile photo

Cons

  • Could maintain a dashboard with the list of previously sent emails and their templates.
  • Amazon Simple Email Service dashboard could be made more user-friendly by including few HTML snippets so that they are readily available for testing.
No photo available
  • Error reporting (we were silently failing to deliver email to any Hotmail users for a few weeks until we noticed it ourselves)
  • Pricing (after you go beyond the free tier it gets expensive quickly)
  • Reporting is very limited
Ben Gelsey profile photo

Usability

No score
No answers yet
No answers on this topic
Mailgun7.0
Based on 1 answer
It could be more up-to-date and could offer some extra features that other competitors do like templating and better querying and filtering. As it is right now most things are easy to use but seem rather barebones next to Mandrill. The API is easy to implement thanks to the great documentation which is why I recommend Mailgun so often.
Joshua Weaver profile photo

Alternatives Considered

Amazon SES is bare-bones, insofar as it will not "help" you with the contents of your message. You cannot use variables in the e-mail, it will not automatically track whether or not the recipient opened the mail or not, it will not help with unsubscribe links, and it will not generate and manage web-based copies of the e-mail. That said, it gives the developer full control of the messages.Pricing, again, is the killer feature here. SES is cheaper than every single e-mail delivery provider I have ever encountered.
D. Marshall Lemcoe Jr. profile photo
We went with Mailgun because they had fantastic APIs and libraries (Ruby in our case) and because their pricing was among the best of all services that we evaluated.
No photo available

Return on Investment

  • Email marketing has better ROI than social media marketing
  • At least 3x ROI
Luis Escoffié profile photo
  • Sending mails is necessary. Period. Using mailgun delivers what it promises. It had a positive impact on my application.
  • My business was not using emails to generate revenue. It was more of an information basis type of thing. But indirectly delivering emails with 100% success rate is a good ROI.
  • I never had to send more than 10K emails which is within their free tier. So I saved up there. The only cost for me was my time spent understanding email protocols but once I know it, I can use any email service like mailgun easily.
Rahul Chaudhary profile photo

Pricing Details

Amazon SES

General
Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No
Additional Pricing Details

Mailgun

General
Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No
Additional Pricing Details