What users are saying about
34 Ratings
23 Ratings
34 Ratings
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Score 8.7 out of 101
23 Ratings
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Score 7.2 out of 101

Likelihood to Recommend

Amazon SES

While most companies can get away with stock or lightly modified SaaS solutions, if email is absolutely core to your business, I'd recommend Amazon's Simple Email Service. It provides the lowest pricing outside of building up your own sender reputation, while providing the same flexibility and performance, especially if your application servers are already in AWS.
The drawback to all this power is that you need to dedicate engineering resources to building, modifying, and maintaining your email pipeline. If you can't justify those expenses, go with a SaaS product.
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Mailgun

Mailgun's pay-as-you-go pricing structure is fantastic, especially if you don't need to send that much email. The pricing, including the free tier, is much more generous than what you can get with some pricier providers, like SendGrid. I mainly just use Mailgun as an SMTP server for web services, and the service has been set-up-and-forget, which is great because I never even have to log onto the Mailgun website and do any work. Mailing list support also looks great for rolling-your-own and not relying on more expensive mailing list services.
Sam Lepak profile photo

Pros

Amazon SES

  • Great pricing
  • Amazing performance when accessed from inside AWS
  • Granular API provides great amounts of flexibility
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Mailgun

  • Emails are delivered instantly and there is an option to queue thousands of emails. It's a big plus if you want to send bulk mail to a large number of users (e.g newsletter subscribers, marketing email to clients etc.).
  • Using its tools like domain verification, there are more chances of successful email delivery and that the email will unlikely go to spam/junk folder.
  • The log & reports section of Mailgun is really impressive. It gives details about performance of each email sent and if an email couldn't be delivered successfully, exact reasons are shown. Knowing the reason helps us to resolve the issue sometimes.
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Cons

Amazon SES

  • Improve performance when accessed from outside AWS
  • Improve web interface capabilities
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Mailgun

  • Mailgun's WordPress plugin can be improved. More features should be added to it.
  • Although our volume of emails is not high, still we would prefer a dedicated IP address for sending emails. The cost for a dedicated IP is too high and it should be less.
  • Email delivery to Hotmail/Outlook.com should be improved. Emails are delivered but mostly they go to junk/spam folder.
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Usability

Amazon SES

No score
No answers yet
No answers on this topic

Mailgun

Mailgun 7.0
Based on 1 answer
It could be more up-to-date and could offer some extra features that other competitors do like templating and better querying and filtering. As it is right now most things are easy to use but seem rather barebones next to Mandrill. The API is easy to implement thanks to the great documentation which is why I recommend Mailgun so often.
Joshua Weaver profile photo

Alternatives Considered

Amazon SES

SES is a much lower level technical tool than the other solutions we've used in the past with the exception of Mailgun. We've found SES to actually be much easier to use than Mailgun, although not as powerful. A good way to explain the difference between MailChimp, Constant Contact, or Campaign Monitor and SES is that you could literally create those other services using SES. For all I know, they might use SES as their sending agent, while their value add is email lists, HTML composition, and subscribe forms.
Justin Schroeder profile photo

Mailgun

I used Mailgun first, and after they weren't able to fix my problems or offer any support I switched to Postmark with lower bounce rates, higher delivery rates with more detailed reporting. Setup is more of a to-do but it's well worth it once you start seeing your bounce rate under 1% or .5%
Andrew Ulm profile photo

Return on Investment

Amazon SES

  • We've been able to quickly implement mailchimp-like email sending into our products (our customer can send mass emails to their constituents) at a fraction of the cost of more robust services like mailchimp, all while making our product look more professional.
  • Our services that leverage SES are entirely white labeled, which increases customer confidence.
Justin Schroeder profile photo

Mailgun

  • I was just the engineer using mailgun, my business objective was to validate the email address that users enter forms in our sites, and it has severed us well in doing just that.
Itai Roded profile photo

Pricing Details

Amazon SES

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No
Additional Pricing Details

Mailgun

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No
Additional Pricing Details

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