What users are saying about
28 Ratings
20 Ratings
28 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow'>trScore algorithm: Learn more.</a>
Score 8.4 out of 101
20 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow'>trScore algorithm: Learn more.</a>
Score 7.8 out of 101

Add comparison

Likelihood to Recommend

Amazon SES

While most companies can get away with stock or lightly modified SaaS solutions, if email is absolutely core to your business, I'd recommend Amazon's Simple Email Service. It provides the lowest pricing outside of building up your own sender reputation, while providing the same flexibility and performance, especially if your application servers are already in AWS.
The drawback to all this power is that you need to dedicate engineering resources to building, modifying, and maintaining your email pipeline. If you can't justify those expenses, go with a SaaS product.
No photo available

Mailgun

Mailgun is ideal for SaaS apps because email delivery is very important in them. Missing a crucial email (e.g activation email) may lose customers. Mailgun saves cost so that we don't need to host and manage our own mail server. Mailgun may not be suitable for those websites that are hosted on those servers that are already equipped with a reliable email server. If you are not experiencing email delivery issues even with high volume of emails, in that case a service like Mailgun may not be necessary.
No photo available

Pros

  • Low cost; I do not know anyone that can match their low cost unless you are in the free tier of G-Suite for work Gmail.
  • High reliability - messages do get delivered. We have had no issues.
  • Easy to set up the basics - generate the credentials and add it to your code.
Anindya Chatterjee profile photo
  • Easy Setup
  • Works until IP pool gets blacklisted
  • Reporting data was detailed
Andrew Ulm profile photo

Cons

  • SES does not seem to have any major issues at the moment, it's an email relay service and it does that job swimmingly.
No photo available
  • The web UI could've been better in places.
No photo available

Usability

No score
No answers yet
No answers on this topic
Mailgun7.0
Based on 1 answer
It could be more up-to-date and could offer some extra features that other competitors do like templating and better querying and filtering. As it is right now most things are easy to use but seem rather barebones next to Mandrill. The API is easy to implement thanks to the great documentation which is why I recommend Mailgun so often.
Joshua Weaver profile photo

Alternatives Considered

I've selected Amazon SES due to two factors. First of all, the price is really competitive. I haven't seen a better price and if you did, please send me an email. The second factor was that I do not need all those functions to track the subscriptions, sales, reports because I had that implemented on my website already. But when I did, I just simply used Sendy and voilà; you have that fancy service for cents.
Arnas Kazlauskas profile photo
I previously selected mailgun because of a PHP framework called Laravel. Since I was using that framework, and they had ready examples with mailgun and how to set things up, I went with the flow. It was really easy. Later when I started deploying my services, I was introduced to AWS SES which made me choose the other service. Really, it is not about the mailgun service itself (which is pretty good by the way), it is more about keeping your architecture in one place.Going forward, I would still go with AWS SES as long as I am tied to Amazon.I also tried MailChimp for a while, but frankly I liked Mailgun better.
Rahul Chaudhary profile photo

Return on Investment

  • All positive things. The fact that we can send tens of thousands of e-mails per month for less than $5 is incredible. Find a better price for something even remotely as high-quality as SES.
  • SES provides a set-and-forget way of handling e-mail. Drop in the credentials, and your developers will never have to mess with it again.
D. Marshall Lemcoe Jr. profile photo
  • A Little cheaper than SendGrid
  • Great deliverability
Michael Pierce profile photo

Pricing Details

Amazon SES

General
Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No
Additional Pricing Details

Mailgun

General
Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No
Additional Pricing Details