Amazon WorkSpaces vs. Chrome Remote Desktop

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Amazon WorkSpaces
Score 7.9 out of 10
N/A
Amazon WorkSpaces is a managed, secure cloud desktop service. Amazon WorkSpaces removes the complexity in managing hardware inventory, OS versions and patches, and Virtual Desktop Infrastructure (VDI).
$21
per month
Chrome Remote Desktop
Score 7.2 out of 10
N/A
Chrome Remote Desktop from Google is a cross-platform remote administration and remote desktop tool that requires the Chrome browser and an extension.N/A
Pricing
Amazon WorkSpacesChrome Remote Desktop
Editions & Modules
Starting Price
$21.00
per month
Maximum Price
$140.00
per month
No answers on this topic
Offerings
Pricing Offerings
Amazon WorkSpacesChrome Remote Desktop
Free Trial
NoNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details
More Pricing Information
Community Pulse
Amazon WorkSpacesChrome Remote Desktop
Features
Amazon WorkSpacesChrome Remote Desktop
Remote Administration
Comparison of Remote Administration features of Product A and Product B
Amazon WorkSpaces
-
Ratings
Chrome Remote Desktop
8.0
19 Ratings
0% above category average
Screen sharing00 Ratings6.018 Ratings
File transfer00 Ratings7.010 Ratings
Instant message00 Ratings7.06 Ratings
Secure remote access with Smart Card authentication00 Ratings9.03 Ratings
Access to sleeping/powered-off computers00 Ratings7.08 Ratings
Over-the-Internet remote session00 Ratings8.019 Ratings
Initiate remote control from mobile00 Ratings8.016 Ratings
Remote management of servers & workstations00 Ratings8.017 Ratings
Remote Active Directory® management00 Ratings9.04 Ratings
Centralized management dashboard00 Ratings9.08 Ratings
Session record00 Ratings9.05 Ratings
Annotations00 Ratings9.04 Ratings
Monitoring and Alerts00 Ratings9.04 Ratings
Multi-platform remote control00 Ratings7.013 Ratings
Best Alternatives
Amazon WorkSpacesChrome Remote Desktop
Small Businesses
VMware Fusion
VMware Fusion
Score 7.2 out of 10
Getscreen.me
Getscreen.me
Score 9.7 out of 10
Medium-sized Companies
VMware Fusion
VMware Fusion
Score 7.2 out of 10
Remote Desktop Manager
Remote Desktop Manager
Score 9.3 out of 10
Enterprises
VMware Fusion
VMware Fusion
Score 7.2 out of 10
Remote Desktop Manager
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Score 9.3 out of 10
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User Ratings
Amazon WorkSpacesChrome Remote Desktop
Likelihood to Recommend
8.8
(6 ratings)
8.5
(19 ratings)
Likelihood to Renew
-
(0 ratings)
7.0
(2 ratings)
Usability
-
(0 ratings)
8.0
(5 ratings)
Support Rating
9.0
(1 ratings)
3.8
(7 ratings)
Implementation Rating
-
(0 ratings)
10.0
(1 ratings)
User Testimonials
Amazon WorkSpacesChrome Remote Desktop
Likelihood to Recommend
Amazon AWS
With a substantial free tier, AWS is a solution for fast, reliable and secure access to tools and workflows for any project. AWS is still the most intimidating cloud solution to approach. While there is no shortage to power and solutions, it is not for the faint of heart. It is easy to get lost while using AWS though the solution is there. Amazon WorkSpaces (VDI) requires an IT manager with experience deploying applications and building databases. Comparably, Parallels is a much easier UI to navigate, along with many open source and free options.
Read full review
Google
It is well suited in cases where your company/organization is looking for a low/no cost remote desktop solution, or is looking for something that can be used by most anyone right away. Most organizations don't want things to be too complex, especially with a remote desktop solution, which is generally not very complex software to begin with. It would be less appropriate in cases where the company/organization has already purchased licensing for a commercial product, and/or has been heavily using a commercial product for some time.
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Pros
Amazon AWS
  • Quick, clean access to the VDI images.
  • Easy provisioning of images to use based on multiple criteria.
  • Integrating with our other products (AV/AM, productivity, etc.).
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Google
  • Unlike Microsoft's Remote Desktop, this program is the same across platforms, which is helpful for users.
  • This program also allows direct control over the desktop (like TeamViewer) and doesn't give you a simulated log on (like Remote Desktop). This is advantageous for seeing exactly what's on the screen but can make it a little laggy.
  • The interface is very nice and clear once it's set up. It's obvious which computer is which and it's just a couple of clicks from opening the program to a connection.
  • The mobile app is also really really well done.
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Cons
Amazon AWS
  • Copy and paste does not work well
  • The performance is degraded during the day being slow at the end of the journey
  • Some user interface issues displaying the page
  • Sometimes when I type a word a letter is pasted many [times]
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Google
  • More fluid video rendering. Does a good job, but could use a more consistent framerate at times.
  • A way to easier switch between multiple monitors.
  • Adding an ability to zoom for multi-monitor display. Sometimes on a single screen it can get difficult to read if trying to view them all.
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Likelihood to Renew
Amazon AWS
No answers on this topic
Google
A very easy lightweight tool that is completely scalable and deployed via google admin platform. The tool is free to use and works extremely well with the chrome devices we currently have deployed. Any organization using chrome or google suites should look into this tool as it's much easier to use then other remote software in the market
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Usability
Amazon AWS
No answers on this topic
Google
I would rarely give a 10 for usability to any tool, but Chrome Remote Desktop doesn't deserves 9 either :) I find all options easy to understand. I don't have to work my brain to understand how things work when using Chrome Remote Desktop.
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Support Rating
Amazon AWS
AWS support in general is pretty good, and WorkSpaces is no exception. We haven't had too much need for support but on the occasion we have, they've been quick to respond and helpful. Our issues have been resolved rapidly.
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Google
The only support I ever accessed were help files and web tutorials. I never tried to access personal support, mostly because I don't believe much of it is available. As a free service, my expectations for support are pretty low; that said, Chrome Remote Desktop is easy enough to configure and troubleshoot even with limited technical knowledge.
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Implementation Rating
Amazon AWS
No answers on this topic
Google
None, its quick and easy
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Alternatives Considered
Amazon AWS
Cisco AnyConnect is a VPN client and using a VPN can reduce the internet speed. It is not quite reliable as workspaces. Cisco AnyConnect is not at all optimised for linux machines. They suffer a lot from crashing and loss of internet speed. Workspaces works quite well even on linux machines
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Google
Chrome Remote Desktop seems to be a an easy to use and efficient program. Such as TeamViewer, however TeamViewer offers more program features such as able to control a device's function (shutting down, restarting, audio input, cmd etc). With those added program features I believe Chrome Remote Desktop can almost be up to par with TeamViewer.
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Return on Investment
Amazon AWS
  • Faster project deliverables
  • Security of our database
  • Have complete control over virtual networking
  • Vds Lagging issues at times due to heavy usage
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Google
  • Using Chrome Remote Desktop, we've saved money on remote desktop software.
  • Using Chrome Remote Desktop, we've saved money by not needing to purchase additional hardware (monitors).
  • Using Chrome Remote Desktop has improved the productivity of my organization by allowing employees to work from anywhere.
Read full review
ScreenShots