Ambassador Referral Marketing Platform (discontinued) vs Referral Factory

Likelihood to Recommend

Should be used by organizations to promote business and bring in new customers, particularly the ones with a bigger customer base. It may or may not be used by small businesses as the data is not too much to store, however, I recommend using it anyway as it will save time and, in turn, let you do more for your business.

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Simon Gray

Account Executive

KeepTruckinInformation Technology & Services, 501-1000 employees

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Referral Factory is excellent for marketers who want to convert more leads. It allows you to build a referral program really easily and launch it without asking the dev team to get involved or needing to know any code.

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Kirsten Sharman

Growth Marketer

Match KitSports, 1-10 employees

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Pros

Simple syntax
Easy to understand
Easy to install

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Verified User

C-Level Executive in Research & Development

Computer Games Company, 11-50 employees

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I was able to set up a referral program in minutes.
I was even able to add a video show casing my work so new leads could view my portfolio.
Referral Factory gave me the ability to make a double sided rewards program and the flexibility to test which reward and incentive worked best for my clients.

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Shaun McAdam

Art Department Services

Set Smart NetherlandsMotion Pictures & Film, 1-10 employees

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Cons

Should have more detailed information.
Dashboard should be more specific.
Should have a mobile app.

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Simon Gray

Account Executive

KeepTruckinInformation Technology & Services, 501-1000 employees

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I wasn’t able to show my referrers who they have referred.
I'd like to be able to left align the text.

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Michelle Kavarnos

Make Up Artist

Bird On A WireEvents Services, 1-10 employees

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Pricing Details

General

Free Trial

—

Free/Freemium Version

—

Premium Consulting/Integration Services

Yes

Entry-level set up fee?

Required

Starting Price

$99 per month

Ambassador Referral Marketing Platform (discontinued) Editions & Modules

Edition

Starter	Starting at $300/mo.¹
Professional	Starting at $800/mo.¹
Enterprise	Starting at $1500/mo¹

Annual commitment required.

Additional Pricing Details

"Enterprise" is a custom price that is determined according to a number of variables, including specific add-ons or custom work required.

General

Free Trial

Yes

Free/Freemium Version

—

Premium Consulting/Integration Services

Yes

Entry-level set up fee?

No

Starting Price

—

Referral Factory Editions & Modules

—

Additional Pricing Details

—

Usability

Ambassador Referral Marketing Platform (discontinued) 8.8

Based on 2 answers

It's great! it's amazingly simple to use and the best part is the self-service approach. I also like how easy it is to add a new route to a endpoint with the mappings definition.

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Verified User

C-Level Executive in Research & Development

Computer Games Company, 11-50 employees

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No score

No answers yet

No answers on this topic

Support Rating

Ambassador Referral Marketing Platform (discontinued) 8.0

Based on 2 answers

I have not yet faced any issue while using the features of this service. But whenever I needed help with anything, I've gotten a satisfying response in terms of resolution and response time. I am sure I will get the same response when there is an issue that needs immediate attention.

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Simon Gray

Account Executive

KeepTruckinInformation Technology & Services, 501-1000 employees

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No score

No answers yet

No answers on this topic

Alternatives Considered

They both offer about the same in terms of end goal and purpose of use and scenarios. However, Ambassador does way better in terms of simplifying the syntax and makes offer a little bit more of control by adding the concepts of hosts, mappings while staying away from a hard to read single file configuration.

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Verified User

C-Level Executive in Research & Development

Computer Games Company, 11-50 employees

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Referral Factory gave me more flexibility to customize my referral program and make changes or edits when needed. I can have more than one campaign so I can test different rewards and messages in my program. It's also the most affordable solution on the market.

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Chris Scholtz

Owner

NamasteApparel & Fashion, 1-10 employees

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