What users are saying about
21 Ratings
9 Ratings
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Score 8.1 out of 100
21 Ratings
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Score 8 out of 100

Attribute Ratings

  • MyCase is rated higher in 1 area: Likelihood to Recommend

Likelihood to Recommend

7.0

Amicus Attorney

70%
3 Ratings
7.6

MyCase

76%
6 Ratings

Likelihood to Renew

Amicus Attorney

N/A
0 Ratings
10.0

MyCase

100%
2 Ratings

Usability

Amicus Attorney

N/A
0 Ratings
10.0

MyCase

100%
3 Ratings

Support Rating

Amicus Attorney

N/A
0 Ratings
9.5

MyCase

95%
4 Ratings

Implementation Rating

Amicus Attorney

N/A
0 Ratings
10.0

MyCase

100%
1 Rating

Configurability

Amicus Attorney

N/A
0 Ratings
1.0

MyCase

10%
2 Ratings

Vendor post-sale

Amicus Attorney

N/A
0 Ratings
10.0

MyCase

100%
2 Ratings

Vendor pre-sale

Amicus Attorney

N/A
0 Ratings
10.0

MyCase

100%
2 Ratings

Likelihood to Recommend

AbacusNext

Amicus Attorney can probably be deployed very well in a law office that has a manager specifically dedicated to making it run smoothly, and who can keep track of the contacts, etc. In our firm, no one can spend the time to do this, so the information stored by Amicus gets a little disorganized, which has the effect of slowing us down
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AffiniPay

My case is well suited for collaboration with clients and remote access to online documents. It allows for secure online communication with clients in a secure online portal. These features allow for increased and efficient communication with clients about the status of their case. It saves time by avoiding unnecessary client phone calls and meetings. It allows attorneys and staff to remotely access documents without being tied down by a local server at an office using this cloud SAS program. Its automatic document preparation program lacks some features and has limited support for Apple software. The API for MyCase is limited to a few software integrations. Importing contact information from other programs is limited, and backing up online documents is currently restricted to a new Dropbox integration. MyCase has good timekeeping, billing, invoice, and credit card processing features that improve collecting account receivables. These features in and of themselves can justify the cost of the program.
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Pros

AbacusNext

  • Very efficient calendaring with sync to Outlook calendar (option of Exchange or Outlook level synchronization).
  • Case management including contacts, emails, documents, etc. to keep everything in one consolidated place.
  • Document automation including Word merging or HotDocs (third party). Take case data including custom pages and fields and instantly create documents based on templates with ease.
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AffiniPay

  • Trust accounting. This is an area of great concern as little mistakes can lead to serious consequences.
  • Client management. By posting all client documents we have significantly reduced postage and rather than getting a phone call, the clients can see what is happening in their case.
  • Scheduling. This is a great way to keep on top of calendars and a better way to avoid missing deadlines.
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Cons

AbacusNext

  • Partner channel doesn't really exist anymore
  • Support of the product is extremely poor
  • License agreement states you can only run it in their data center (not Azure or AWS, really Amicus?)
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AffiniPay

  • Integrations
  • Signatures
  • Workflows
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Pricing Details

Amicus Attorney

Starting Price

$49 Per User Per Month

Editions & Modules

Amicus Attorney editions and modules pricing
EditionModules
Amicus Cloud$49.001

Footnotes

  1. Per User Per Month

Offerings

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services

Entry-level set up fee?

No setup fee

Additional Details

MyCase

Starting Price

$39 per month per user

Editions & Modules

MyCase editions and modules pricing
EditionModules
Basic$391
Pro$592
Advanced$793

Footnotes

  1. per month per user
  2. per month per user
  3. per month per user

Offerings

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services

Entry-level set up fee?

No setup fee

Additional Details

Basic: $39 per user/month(billed annually) or $49 per user/month(billed monthly) Pro: $59 per user/month(billed annually) or $69 Per user/month(billed monthly) Advanced: $79 per user/month(billed annually) or $89 Per user/month(billed monthly)

Likelihood to Renew

AbacusNext

No answers on this topic

AffiniPay

It does the job and the dev team keeps adding new useful features.
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Usability

AbacusNext

No answers on this topic

AffiniPay

It is so easy to use. We've had multiple people join our team and they don't have any issues using it right away. It's also easy to use new features as they're developed. I think everyone should have and use a simple case management platform, and MyCase is my usual recommendation.
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Support Rating

AbacusNext

No answers on this topic

AffiniPay

I call. They answer. They speak English and they know exactly what I need to know to answer the questions when I call them. Probably the best customer support I have experienced. Personable and friendly staff
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Online Training

AbacusNext

No answers on this topic

AffiniPay

We love the program.
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Implementation Rating

AbacusNext

No answers on this topic

AffiniPay

None. This thing is a no brainer for a small law firm.
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Alternatives Considered

AbacusNext

In the time that I have been with my firm, we have not used any other comparable software. As a result I can't compare it to anything else that is out there
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AffiniPay

Prior to using MyCase, my firm relied on AbacusLaw for its CRM program. I have also used Amicus Attorney prior to that. AbacusLaw and Amicus Attorney were local area network programs using an onsite computer server. I started using MyCase so that I would have an entire cloud-based legal CRM program. At the time its best competitive feature was that the program was entirely cloud-based and that online retrieval of documents and client contact information was easily retrievable. The best contribution of these features is not just improving team collaboration, but improving efficient communication with clients by allowing them online access to their case file and secure communication with the client portal. Our Intake staff uses Clio Grow as a CMS (Contact Management System) despite some intake features being added my MyCase in the past year. Clio Grow has a Kanban board interface to manage incoming leads and improve intake team collaboration. MyCase's intake feature is new and less robust and intuitive to use compared to Clio Grow (formerly Lexicata). From the beginning, G Suite has always been an integral tool for email and calendar management. MyCase offers email and calendar support but G Suite is easiest to use on multiple platforms and hardware devices compared to MyCase.
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Return on Investment

AbacusNext

  • Large software investment, if not properly configured and utilized this can be a time and money vacuum.
  • If law firm does not have a consistent personality among employees, buy-in may be difficult as it's a significant workflow change for users.
  • Can greatly benefit law firm if used properly and across board for all employees. Uniform data organization for cases and custom pages add to personalizing software for firm.
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AffiniPay

  • Reduction trust accounting errors.
  • Reduction in cost of invoicing.
  • Increased client satisfaction by allowing the client 24-7 access to their case files.
  • Credit card processing fees are much lower than previously experienced.
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