Antavo Enterprise Loyalty Cloud vs. Tremendous

It is well suited as a fashion and accessories industry customer loyalty programme platform. It is also a well organized way of managing reports and campaigns. It is also very suitable for low-budget programmes and we are satisfied with the services. So it is very suitable for my requirements.

Incentivized

Tremendous is well suited for businesses giving gift cards to employees as a reward or to research participants as thanks/compensation for their time. It's not like a cash sharing software between friends. It is also best for relatively small amounts of money because the sender runs the risk of sending the reward to the wrong email

Incentivized

• Extremely user friendly.
• Contributes advice and help consistently.
• Great feedback and assistance.
• Great for optimizing campaigns and conversions.

Incentivized

• Email and landing page templates easy to create
• Wide variety of gift card options
• Easy to upload recipient lists and distribute
• No fee for most gift card options

Incentivized

• Can't access through mobile devices.
• Sometimes uploading files doesn't work.
• Regional languages are not supported in app.

Incentivized

• We do not have insight into whether a customer has redeemed a reward or not
• Unredeemed rewards kind of go into a void, we cannot get funds back for unclaimed rewards

Incentivized

Overall usability is very satisfying and it is a good systematic user experience, all the systems having some issues so it is also having issues in the system. But it makes some of our campaigns easily manageable and you can get the best return on investment on our campaigns. It is also very easy to manage too.

Incentivized

Customer support is not well organised and you can make many efforts to get the resolution. For email or phone support you have to have the patience to deal with the support team, also if you submit a query the responding time is usually high.

Incentivized

Tremendous allowed us for more customization to the email and landing page, Rybbon had their own branding on the email and page which was something we did not want. One of the main selling points for us with Tremendous was the ability to use our own firm's email domain. This allowed us to send an email coming from our firm, so our clients and prospects recognized the domain.

Incentivized

• Easily track all the activities on your campaign.
• Great user behavior tracking.
• Reporting is very good with special requirements.

Incentivized

• The fact that it's free to use means Tremendous has had a very positive ROI on our research operations. We've gained much and lost nothing.

Incentivized