AnyDesk vs Parallels Desktop | TrustRadius

What users are saying about

Score 9.3 out of 10

Based on 41 reviews and ratings

Score 8.8 out of 10

Based on 52 reviews and ratings

Feature Rating Comparison

AnyDesk

Parallels Desktop

Screen sharing

File transfer

Instant message

Secure remote access with Smart Card authentication

Access to sleeping/powered-off computers

Over-the-Internet remote session

Initiate remote control from mobile

Remote management of servers & workstations

Remote Active Directory® management

Centralized management dashboard

Session record

Annotations

Monitoring and Alerts

Multi-platform remote control

Pros

Easy to use.
You can choose an alias for your machine instead of a number ID.
It has a good mobile app.
It does not consume much RAM or slow down the machine upon startup.

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Verified User

Analyst in Information Technology

Information Technology and Services Company, 1001-5000 employees

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USB device compatibility. This is ESSENTIAL when using some of the USB-connected testing hardware I often have to work with.
Parallels also makes it seamless to share data between the host OS and the virtual environment.
I spend most of my time in Parallels running Windows, but at times I do load up a Linux or Android VM for testing. I am able to switch back and forth between them or run multiples with little to no effort.

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Verified User

Engineer in Customer Service

Consumer Electronics Company, 1001-5000 employees

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Cons

The user's have capabilities to disable it so when we try to do a remote session, it shows user offline. It would be nice to have the administrator control over it.

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Verified User

Manager in Information Technology

Civil Engineering Company, 201-500 employees

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No update for OpenGL 3, which prevents some 3D applications from launching. The Windows-version of SketchUp is but one example.
Frequent (yearly) updates which don't always bring benefits (I always skip at least one version).
If you don't be careful, it generates 100s of useless Windows-application wrappers in macOS which sometimes take precedence in spotlight over the Mac apps I usually need to use (e.g. SketchUp, Excel, Word, Evernote...). More than once I launched Parallels instead of opening the native Mac app.

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Stefan Boeykens

sr. BIM Manager

D-studioConstruction, 1-10 employees

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Usability

AnyDesk 9.5

Based on 2 answers

AnyDesk is a complete solution for remote access and control. AnyDesk provides better navigation and UI when compared with other similar software. AnyDesk helped me a lot at times when I've been working from home. The only disadvantage I found is when the network connection is weak. It needs to be managed properly.

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Verified User

Engineer in Information Technology

Information Services Company, 201-500 employees

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Parallels Desktop 8.0

Based on 1 answer

It has a good integration, including the connection of peripherals. Taking files back and forth works well and I can attach my Home drive as a network drive in Windows. There is even integration with iCloud and other macOS services. There are also a few different display modes which are useful and fleixible (coherence, windowed, full-screen with multiple screens)

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Stefan Boeykens

sr. BIM Manager

D-studioConstruction, 1-10 employees

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Support Rating

AnyDesk 9.3

Based on 15 answers

I didn't have any technical problems and I didn't suffer from bugs or errors. Customer service has improved a lot and I no longer need to leave the office to go to the user's computer. With AnyDesk I install and remove programs, printers, scanners, settings in general. Screen sharing is excellent and without delays. Overall, I recommend and approve AnyDesk.

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IT-Support

Grupo BoticárioCosmetics, 5001-10,000 employees

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Parallels Desktop 8.8

Based on 7 answers

We have had rare occasions to contact support about the product. Most questions were easily answered from the knowledge base. When we have had to contact support they were able to provide us with a couple of different solutions and enough resources about how to accomplish said solutions that solving the problem was easy enough.

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Verified User

Engineer in Information Technology

Education Management Company, 51-200 employees

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Implementation Rating

No score

No answers yet

No answers on this topic

Parallels Desktop 9.0

Based on 1 answer

The only advice I can provide is think about who is using the product and build the image based on the true needs of the user.

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IT support specialist /Mac Support

Graduate CenterInformation Technology and Services, 5001-10,000 employees

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Alternatives Considered

AnyDesk is a low-storage device so you can tell the client to download it anywhere you are connected with the internet and it will get installed very quickly. The screen sharing in this application is very clean and resolution quality is high, you can only access once the client device accepts it, which means a secure remote access from this application.

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Verified User

Employee in Information Technology

Information Technology and Services Company, 5001-10,000 employees

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I have not used any other program to meet these needs and to be honest I didn't want to. Parallels had great reviews and from my research it would do what I needed, so there was no reason to look elsewhere. On top of that, Parallels is not overly expensive for the capability you get

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Owner

Open Doors MoroccoHospitality, 1-10 employees

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Return on Investment

Easy access to client devices which is a very positive impact on our institute.
According to overall business objectives this has helped us have frequent and easy communication with our customers to tackle issues.
Negative impact is nothing but only a minor thing is that you need to be connected every time with the internet.

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Verified User

Employee in Information Technology

Information Technology and Services Company, 5001-10,000 employees

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Parallels has enabled us to move to MacOS for some of our roles, and those users couldn't be happier. Even though they are still using Windows under the covers, Continuity Mode abstracts that away, and users feel like they never have to leave MacOS.
We often don't need most of the features that Parallels offers, and so, it doesn't always feel like money well spent. Parallels would do well to consider additional price points to help justify its cost versus free alternatives.
Parallels struggles to justify why users should upgrade alongside the yearly MacOS upgrade. Screenshots and email integration are amongst the headlining features this year. Yawn.

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Verified User

Engineer in Research & Development

Pharmaceuticals Company, 5001-10,000 employees

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Pricing Details

General

Free Trial

Yes

Free/Freemium Version

—

Premium Consulting/Integration Services

—

Entry-level set up fee?

No

AnyDesk Editions & Modules

Edition

Lite	10.99¹
Professional	20.99¹
Power	52.49¹

per month

Additional Pricing Details

—

General

Free Trial

—

Free/Freemium Version

—

Premium Consulting/Integration Services

—

Entry-level set up fee?

No

Parallels Desktop Editions & Modules

Edition

Parallels Desktop	79.99¹
Parallels Desktop Pro Edition	$99²
Parallels Desktop Business Edition	99.99²
Parallels Desktop 16	49.99³
Parallels Desktop Pro Edition	49.99⁴

per license
per license/per year
per license
per license/per year

Additional Pricing Details

—

Rating Summary

AnyDesk

Parallels Desktop

AnyDesk

Parallels Desktop

AnyDesk

Parallels Desktop

AnyDesk

Parallels Desktop

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