AnyDesk vs. SupremeViewer

If at this point in the pandemic, remote access to a desktop is necessary for you, then AnyDesk is likely a solid solution. However, as the pandemic winds down, remote access is expected to become less and less critical, and thus, the problem that AnyDesk solves is likely (or perhaps, hopefully) going away. Given the bad reputation for using this program by scammers, many customers do not want to connect through it, so over time, I switched to an alternative to Anydesk - the service Getscreen. me, which connects directly from the browser.

SupremeViewer is best for troubleshooting technical issues on remote computers. You can do connections all over the world without any configurations. Just run or install and connect. It is secured and works behind NAT. The easy installation process without additional configuration helps a lot when our customers need to run the server.

• It has an inbuilt Wake-on-LAN feature, which allows starting the remote computer with just a click.
• We can create an easy-to-remember custom alias for different systems, it makes it easy to access the systems without any ID or long numbers to remember.
• It allows auto adapt resolution, it displays the remote system according to the host systems resolution.

Incentivized

• Remote Access
• File Transfer
• Quick and easy to use
• Getting Screenshots for Analysis
• Live chat during remote sessions
• Multiple sessions to one server

• The auto-update feature on AnyDesk sometimes offers a technical glitch. It does not work properly on few occasions. I really think it may has a room for improvement.
• When it comes to Mac AnyDesk may seem a little complex at early times.
• Video recording captures a low quality frame. I think this should be changed because sometimes video recording is the most essential thing.

• Only email support

It is very useful tool which offers remote access feature to your team. It helps them to resolve issues faster without being physically present at user's desk. It is very easy to use and comes with excellent user interface and advanced features.

Incentivized

I didn't have any technical problems and I didn't suffer from bugs or errors. Customer service has improved a lot and I no longer need to leave the office to go to the user's computer. With AnyDesk I install and remove programs, printers, scanners, settings in general. Screen sharing is excellent and without delays. Overall, I recommend and approve AnyDesk.

Incentivized

The free version of TeamViewer is unstable; the remote connection is frequently lost. Anydesk's remote connection is much more reliable and consistent. Even so, I prefer AnyDesk over other software because it's a lot easier to install and runs very well. Aside from that, its simplicity gives it an edge over other software.

At the beginning we used Windows Remote Desktop service. The main problem with Remote Desktop was that the remote computer needs a publicly visible IP address which will allow us to connect to that PC. For that reason we started using TeamViewer. TeamViewer works great behind NAT and with its free option was best solution for small company as ours. I think that now they are mainly targeting corporate customers and the price of their products is too high for us. This led us to look for other solutions. That's how we discovered SupremeViewer.

• Reduce time and efforts spare for sorting out issues.
• Increase the overall revenue as able to share and present our products to customers easily and in detail.
• Control our expenses as we can handle any issue that arises remotely.
• Improve overall customer services as we act quickly and promptly with any issues.

Incentivized

• By using SupremeViewer we actually save on shipping costs and time.